I love their hospitality specially Mr Fefen he upgraded my room to deluxe queen with panoramic view it was wonderful, the hotel only walk away if you'd like to do food culinary and the choice of their breakfast is quiet a lot it was a pleasant stay, thank you.

Stayed in April 2024

Basement parking

The menu of breakfast

Stayed in April 2024

The hot water in the bathtub was not working, they need to check it before delivered to customer.

The facility was good. They offered kids activities and succeed make my kids happy and didn’t to move from this hotel

Stayed in March 2024

The sports bar and spa were both closed for renovations. The room service menu is limited and slightly expensive, but you pay for the convenience.

Staff were friendly and helpful, spoke great English. The buffet breakfast was exceptional because there was plenty of food and wide variety of cuisines offered in one place. Definitely value for money. The hotel room was clean and maintained well, had all essential items. Mini bar affordable. Great family entertainment for kids with an under cover play area of play equipment a mini jumping castle, colouring in and table tennis.

Stayed in March 2024

Almost nothing. I notice that the alley from room to elevator started to wear out.

- 2nd time staying. Spacious room, comfy bed, great breakfast buffet. Nothing to complain about. - The staff are exceptional. The protectiveness of staff at reception and breakfast buffet is top notch. I was queuing at reception, and the concierge who was vacant that time, approached me offering her assistance immediately. The staff at restaurant always around and alert trying to check customers eye contact asking for help. Their greetings were genuine. So far the best that I can recall compare to the same star level hotel I have stayed.

Stayed in February 2024

The only downside is the unheated pool. The pool is beautiful, but the water is too cold. Please consider to have a warm pool because Bandung can be so windy and cold. I'm sure a warm pool will be a great selling point for this hotel.

The breakfast was excellent as usual. I always enjoy the various range of food offered during breakfast. The food is not only delicious but it is also satisfying. The room is spacious and clean.

Stayed in March 2024

Nil

Best Hotel in town The staff very helpful and polite when checking in the staff in the Italian restaurant at the pool were very friendly. The breakfast was really good again and all staff very polite and friendly.

Stayed in March 2024

The pool was a little too cold, my children had to get out as they were freezing after a while. The food in the Italian was lovely but the portions very small for the price. (A lot more expensive than local food).

Great location only minutes from the train station. Lovely pool area with Italian restaurant and soft play. Room was lovely and big and the beds were so comfy. Breakfast was also incredible with the biggest section I have ever seen.

Stayed in March 2024

Zip. Nothing.

Spacious room. Super comfy bed. View from my room was breath-taking

Stayed in February 2024

Nothing

Very nice hotel and location and staff

Stayed in March 2024

The breakfast was amazing , a lot of variations of all kind of foods

Stayed in February 2024

Nothing

Fresco Italian restaurant serves delicious food by the pool

Stayed in January 2024

pool

Stayed in January 2024

Nil

The location was good easy access by car. Good car parking space. The hotel staff were very polite and hopeful. The breakfast was amazing great service. Best hotel in town ,🙂

Stayed in January 2024

nothing

everything

Stayed in January 2024

Walls and floors are not well sound proofed.

The room was large and very comfortable. All staff were very friendly and helpful.

Stayed in January 2024

Nothing just need to spend more night i guess

Everything! Let's start with the warm welcome from receptionist Firman, who also gave set of complimentary cookies for my little daughter. It's definitely cheers a day. The room is spacious and the double queen room is super great choice for family. Not to mention the breakfast. Various menu from traditional to international also some snack for kids like rambut nenek is need to appreciate. I also want to mention the matcha ice cream, it's so delicious. Will definitely stay in Hilton again when I visit to Bandung.

Stayed in December 2023

The iron need to fix

I like the bathtub position and the dinning room was wonderful

Stayed in December 2023

BREAKFAST

LOCATION AND STAFFS

Stayed in December 2023

The busy road infront of the hotel

Spacious room, spacious bathroom

Stayed in October 2023

Hilton is always great🥰

Stayed in December 2023

Nothing

Everything is perfact. I think Hiton Bandung is the best family friendly hotel in Bandung

Stayed in November 2023

Nothing.

Lovely hotel with a beautiful lobby and wonderful staff. Location of the Hilton Hotel is perfect as it is close to the train station and in the center of Bandung.

Stayed in October 2023

I was staying at the hotel with my husband, at that time we used a taxi, when the taxi crossed the road, entered the hotel, my husband was shocked, our taxi was almost hit from the side, making him emotional, but the security guard at the entry portal answered my husband's questions/suggestions impolitely. The hotel manager compensated us with free breakfast. However, this incident made our mood and journey uncomfortable.

The swimming pool is quite long, I like swimming. The hotel rooms are quite spacious with quite large windows. The counter and cleaning staff are friendly and very helpful.

Stayed in October 2023