Jalan Basuki Rahmat No. 94-96, Genteng, 60271 Surabaya, Indonesia
#60 of 164 hotels in Surabaya
Guests' ChoiceBased on 300 hotel reviews
7.7Cleanliness
8.0
Comfort
7.9
Location
8.7
Facilities
7.6
Staff
8.5
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 5 June 2024
Cheow
SingaporeBathroom door auto close mechanism is a nuisance.
Clean linen and room.
Stayed in June 2024
Reviewed: 26 May 2024
Razina
MalaysiaI think it's about time for the management to change the mattress, old facilities.
Five minutes walk to Eiger store. There's Indomaret on the next building.Nice view from my room.
Stayed in May 2024
Reviewed: 26 May 2024
Richard
NetherlandsLot of food items were already empty, not available anymore at 09:00 AM.
Room is small but complete and clean.
Stayed in May 2024
Reviewed: 14 May 2024
Haslinda
Malaysiainternet connection is not so good. hard to connect and need to call receptionst many times. they didn't provide water bottle inside the room but they did provide a jug so we can refill ourselves outside the room. its okay for me but i would love to have a couple or two mineral water inside the room just like any other hotel.
the bed is very comfy. the food was so GOOD and not pricey at all! the location oh just besides indomaret! the staff is friendly and be able to help us with luggage and taxi! toilet is clean. room service is good and they did provide iron if we ask to deliver to my room.
Stayed in May 2024
Reviewed: 2 May 2024
Ludhsiah
MalaysiaLocation
Stayed in February 2024
Reviewed: 28 April 2024
Mikhail
PhilippinesNo tooth brush
Clean
Stayed in March 2024
Reviewed: 1 April 2024
Naturelover80
MalaysiaThe bathroom is a bit old, albeit it is quite clean
Price. Location.
Stayed in March 2024
Reviewed: 31 March 2024
Merve
TurkeyI love the food in the restaurant and also the location was super. But bathroom was too small and there was a very bad smell. Also the facilities in the bathroom like soap was not there. But the staff was very polite.
Stayed in March 2024
Reviewed: 3 March 2024
Henry
AustraliaNot much variety for breakfast. Walls are quite thin. Very basic amenities in bathroom.
They have smoking rooms with ashtray. Very compact room and good for transit travellers. Able to take as much water as you need.
Stayed in March 2024
Reviewed: 19 February 2024
Minard
ThailandDrinking water is sharing, instead they put big water gallons in the corridor which I may distrust the hygine
Good breakfast , clean Bedsheets and blanket
Stayed in January 2024
Reviewed: 14 February 2024
Wong
MalaysiaCannot find anything don't like
Bed is comfortable with extra pillow, love the bath room
Stayed in February 2024
Reviewed: 9 January 2024
Ungku
MalaysiaThe toilet was small/ cramped, and kinda had a funky smell when I flush/turn on the shower
Considerably good place to stay since we were in surabaya just to rest prior and after our trip to bromo. Room was clean and nice
Stayed in January 2024
Reviewed: 9 January 2024
Zaidah
Malaysianothing
nothing
Stayed in November 2023
Reviewed: 9 January 2024
Zaidah
Malaysianothing
room okay
Stayed in November 2023
Reviewed: 5 January 2024
Deyan
DenmarkThe ‘plastic’ toilet and bathroom. There were a specific smell in the room,as the window can’t be opened to change the air in the room.
Good place to stay. Not so far from the shopping centre.
Stayed in December 2023
Reviewed: 26 December 2023
Liong
MalaysiaFacilities can be improved. Towel was given one. No amenities provided. But when you request, they provide you. Not nice at first but I consider it okay since they provide.
Good, it is satisfying to stay here.
Stayed in December 2023
Reviewed: 13 December 2023
Dhiny
IndonesiaNo tea or coffee Bathroom need to be fixed
I like the breakfast but bread need to improve
Stayed in December 2023
Reviewed: 27 November 2023
Ana
United KingdomHaving music in the corridor playing loudly since at least 6am. Very annoying.
The facilities were good, and clean.
Stayed in November 2023
Reviewed: 15 November 2023
Mohamad
MalaysiaAll nice
Update for Air-conditioning to new one because sometimes its hot sometime a bit cold thanks you so much
Stayed in November 2023
Reviewed: 14 November 2023
Mohd
MalaysiaFeel warm at lobby area and breakfast choice was moderate, could be better.
The location was great, walking distance to the mall. Room was clean and comfortable too. It was a great stay after long and exhausting trips from Bromo and Ijen craters.
Stayed in October 2023
Reviewed: 5 November 2023
Ahmad
United Arab EmiratesSound of traffic
Clean
Stayed in October 2023
Reviewed: 31 October 2023
Alkhalil
United Arab Emiratesnice
Stayed in October 2023
Reviewed: 11 October 2023
Aulia
Indonesia-
I stayed here after a late flight. The location was convenient since I had an early visa appointment at VFS Global. It was also within walking distance to TP for a quick stroll and dinner. The amenities were ok for an overnight stay. Breakfast was acceptable.
Stayed in August 2023
Reviewed: 10 October 2023
Abd
Malaysiawifi inside 9th floor room poor connections
the room and services
Stayed in September 2023
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