Jalan Ngurah Rai, Pekutatan, 82262 Pulukan, Indonesia
#2 of 25 hotels in Pulukan
Guests' ChoiceBased on 179 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
8.7
Facilities
9.4
Staff
9.7
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 13 May 2024
Cristina
RomaniaNot so many activities to do… but if you wish full relaxation time and place, this is it
Tha beach, the view, the room
Stayed in May 2024
Reviewed: 13 May 2024
M
United StatesLocation is far from most things.
in April we rested in this beautiful hotel, we really liked everything, the staff was very happy and friendly, they were very attentive to us, and resolved all issues as they came up. The room was clean, our water bottles were replenished every day, in the evening they gave us surprises in the form of flowers on the bed and incense on the terrace, it’s very nice that you give surprises to your guests. The food is very tasty in the restaurant, they prepare it for breakfast in the morning and at lunch and dinner to order, fruit every day for breakfast, swimming in the ocean is dangerous, since the waves are big every day and it’s better not to take risks, I once took a risk and went under the wave lol, so it’s better to use the pool. The drivers we came across were good and kind, they opened the doors to the car and tried to please us, there was also water in the car every time, which is necessary in hot weather. The Balinese people are very smiling and friendly. We went for a massage twice, we liked it, the first time we had a relaxing massage, then a massage with hot stones. The girls are professionals and know how to relax the body. The administrators were always in-touch and when we wrote to them with our questions via WhatsApp, they resolved any issue. Thanks to them for this. The area is very beautiful and well-groomed. The only negative is that the hotel is located far from attractions and the airport. But there are many other advantages for that. We are very glad that you were satisfied with the service and staff at this wonderful hotel. See you again! Thank you !
Stayed in April 2024
Reviewed: 9 May 2024
Mirza
United KingdomThe staff, location, room and food.
Stayed in May 2024
Reviewed: 9 May 2024
Kerry
United KingdomPerhaps more local food options on the menu would be nice.
The location was absolutely stunning - quiet beach and beautiful jungle surrounds. The Ocean Beach Villas were exactly like the photos - simply breathtaking and so relaxing!
Stayed in April 2024
Reviewed: 6 May 2024
Wojciech
Polandthis place is phenomenal. houses surrounded by jungle and offering complete isolation. the staff is very friendly and ready to help all the time. It's actually a waste of time to explore the island. Better to lock yourself in this hotel with your books.
Stayed in May 2024
Reviewed: 28 April 2024
Mike
AustraliaNothing. It was all excellent
Amazing location and just so private. Great to be able to walk along the beach. Staff amazing
Stayed in April 2024
Reviewed: 13 April 2024
Alex
United StatesThe property was stunning. Amazing views, right on the beach, beautiful design.
Stayed in April 2024
Reviewed: 10 April 2024
Anna
IrelandTruly an amazing place, everything was fantastic. The villas are amazing, comfortable beds and the outdoor showers are an absolute treat. The staff are always friendly and helpful, they made our trip so memorable. The tours offered by Kelapa resort were brilliant and we enjoyed them so much! I would recommend this place to everyone!
Stayed in April 2024
Reviewed: 5 April 2024
Karin
United Arab EmiratesMenu for dinner rather limited. The SPA - therapists are not professional. Tried massage and ask them to stop after 10’. The therapist had no techniques for deep massage. Not experienced at all.
The environment - the size of the room - the breakfast - the outdoor shower!
Stayed in February 2024
Reviewed: 3 April 2024
Aleksejsp
GermanyNothing!! Through 8 nights stay wasn't even a single aspect to complain about or notice any inconvenience.
This made my top properly this time on Bali, beating even previously beloved places and some ultra-luxury establishments! Stayed for 8 nights, yet I wish I could stay more. There is so much to love about this - remote location on stunning, wide, black sand, powder-soft beach, settled within coconut grove on the extra large territory. Villas with private pools, where pools are 10m long or even longer, with lovely gardens and large trees. Two large pools on the hotel territory and excellent restaurant that cooks what you desire to, easily off the menu to fulfill what you really want. Think of Aman type of property, just 10x less expensive, yet with all the attenuative and helpful staff, and highest degree of customization of your stay. Even by Bali standards this is total gem! Absolutely want to be back!!
Stayed in January 2024
Reviewed: 3 April 2024
Phillip
SingaporeThe benefit of the seclusion and remoteness meant if you wanted to get off the resort getting transport (grab/gojek)was sometimes a challenge, but the hotel does offer their hotel cars to mitigate this.
Small scale but spacious resort - I loved the privacy afforded guests and space the resort exuded. The resort is right on a clean and safe beach making for excellent views and swimming.
Stayed in April 2024
Reviewed: 23 March 2024
Cristina
SwedenOn the beach
Stayed in March 2024
Reviewed: 19 March 2024
Agnieszka
PolandEverything was great
Great facilities. Wonderful garden. Delicious food. Peace and quiet, away from tourist places.
Stayed in February 2024
Reviewed: 11 March 2024
Alessandro
ItalyNOTHING!
I spent 8 days at Kelapa. I enjoyed each and every moment. Great location. Staff was impeccable (reception, restaurant, spa, gardeners, cleaners). It's a great place for couples, very romantic. But I would definitely recommend it also to solo travellers (as I was..), if you want to unplug, get away from stress and routing, being pampered, spend a few days relaxing with your favourite book. Special mention goes to Ardi the chef. The food was just amazing. I would also suggest participating in the various activities organized by the hotel. I really hope to go back! Thanks again for a great experience.
Stayed in March 2024
Reviewed: 2 March 2024
Stephen
AustraliaNa
Serenity privacy
Stayed in March 2024
Reviewed: 22 February 2024
Imani
United StatesIt’s about 2hrs to all the tours, but the amenities and service and surroundings really made it worth coming back to after a day of sightseeing.
World class service, and chef. Amazing villa, the experience was top class
Stayed in February 2024
Reviewed: 21 February 2024
Luc
IndiaThe choice of food was limited
The situation, the nature, the sea and the kindness of people
Stayed in February 2024
Reviewed: 16 February 2024
Sandy
FranceIf we stay a week, the choices of restaurant or vegetarian plats are limited
The stuff are very helpful, always smiling, available. Quiet area, nice view and beach. Different activities proposed daily.
Stayed in January 2024
Reviewed: 13 February 2024
Rebekah
MalaysiaThey resort is huge and upkeep of it could be better, our shower did not work and we had to call housekeeping twice. They came and fixed it promptly both times and they could do more for the guests to keep mosquitoes at bay. We asked for a mosquito coil and this helped tremendously.
The bet part of this resort is the hospitality and attentiveness of the staff. Nothing is too much and they're incredibly service oriented. This is our second time here and we really always feel so warmly welcomed and taken care off.
Stayed in February 2024
Reviewed: 5 February 2024
Corina
RomaniaKelapa Hotel is a wonderfull resort on Indian Ocean beach, with such a great exotic garden, many frangipani trees, palms, beautiful plants. The staff is absoluty great, very warm and kind. Food at the restaurant is local and international, great taste. The SPA are provide many types of massage, please try Samudra massaje and hot stone masage. I' like to come back come day there, totally recommand Kelapa Resort and Spa.
Stayed in January 2024
Reviewed: 31 January 2024
Peter
BelgiumNothing, when you are not satisfied in this hotel yo have to saty at home.
This is hotel is a unicum in his brance, from the moment you arrive untill you leave they threat you as a king, The Restaurant is top and we advice yoy to try the lobster ;-)
Stayed in January 2024
Reviewed: 16 January 2024
Diana
RomaniaThe restaurant is too expensive and not the best
The property is very nice, the pool is nice and the villa is very nice
Stayed in January 2024
Reviewed: 14 January 2024
Corcoran
AustraliaVery quiet location. Villas and private pool are amazing. Great spot right on the beach. Perfect for walks and watching the sunset.
Stayed in January 2024
Reviewed: 14 January 2024
Jayant
United KingdomMenu choice.
Limited choice in the menu.
Stayed in January 2024
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