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Reviews of Kelapa Retreat & Spa 5 stars

Jalan Ngurah Rai, Pekutatan, 82262 Pulukan, Indonesia

#2 of 25 hotels in Pulukan

Guests' Choice

Review score

Based on 190 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.7

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 4 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Beach Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    All was perfect. I’d probably suggest minor improvements, likw nespresso cofee machines to the room, better toilettries, etc. these small details that make 5-star hotels.

    Immaculate territory, very calm and quiet, extremely friendly and helpful personnel. The restaurant always had plenty of vacant tables and the food was delicious. Rooms are spacious and cosy. The beach is vast and secluded, not really suitable for swimming though. There are no facilities for kids, and swimming poola are 1.55m deep, so if you are looking for kids hotel, this may not be the ideal choice, but this is ideal for a romantic get-away :)

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Garden Pool Villa
    • Stayed 6 nights
    • Submitted via mobile

    The food was ok, but there is room for improvement

    The setting is beautiful in the middle of an existing coconut plantation- great modern architecture. The staff is lovely very helpful and friendly.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    A slice of heaven!
    • Leisure trip
    • Couple
    • Beach Villa
    • Stayed 5 nights

    Nothing really - if I had to find something then more seafood options would be nice :)

    The attentiveness of the staff started the moment we arrived. We were there at 8.30am and the first question posed to us was Have you had breakfast? When we said we hadn't, we were invited to join the breakfast, and given a spare room with towels and everything to rest while our villa was being prepared. It was hospitality at its best, it is a down to earth, quaint place with all the little luxuries that you need - i.e the most amazing mango smoothie bowls and massages! There are two amazing pool that overlook the ocean. The beach is clean and very swimmable :)

    Stayed in June 2023

  • Reviewed: 25 June 2023

    10
    Relax and enjoy your stay it’s perfect!
    • Leisure trip
    • Couple
    • One-Bedroom Beach Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    During our 14 days trip to Bali it was the best of all our places we stayed. Amazing stuff and fantastic villa! If we would come back to Bali we will stay here again!

    Stayed in June 2023

  • Reviewed: 24 June 2023

    10
    Excepțional
    • Leisure trip
    • Family with young children
    • Garden Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in June 2023

  • Reviewed: 22 June 2023

    10
    it was great
    • Leisure trip
    • Group
    • Garden Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    it was far from the city and airport

    everything was perfect

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    awesome
    • Leisure trip
    • Family with young children
    • One-Bedroom Beach Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    place is so peaceful and beautiful we enjoyed stay staffs are very polite and helpful chef made our stay he cooked Indian vegetarian food specially for us

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    Little heaven on earth
    • Leisure trip
    • Family with young children
    • Garden Pool Villa
    • Stayed 6 nights

    The stay at this hotel was exceptional and incredible. The views from every corner of this hotel were breathtaking and surreal. The hotel offers daily free activities to learn all about Balinese traditions, and I found that to be quite a unique attribute of this hotel. The hotel's staff and management were incredibly sweet, cheerful, hospitable and just, overall, lovely bunch of people. I would like to sincerely thank Komang, Chandra, Arden, Pepet and Made for making our stay extra special. The restaurant offers great menu as well! I especially liked the freshness and the sustainability of the restaurant. They would think of every little detail of the plate before serving it. The hotel also offers great day trips around Bali. I advise everyone to stay at this "little heaven on earth" hotel!

    Stayed in June 2023

  • Reviewed: 14 June 2023

    10
    It was an unforgettable stay for my wife and me and we are grateful to staff for their hard work in making the retreat s
    • Leisure trip
    • Couple
    • One-Bedroom Beach Pool Villa
    • Stayed 6 nights
    • Submitted via mobile

    The retreat is about 2.5 hours from Denpasar and the airport, sometimes more depending on traffic. However, with the new highway that is planned to be built in Bali in the coming years, the trip duration will hopefully decrease.

    Kelapa is a beautiful retreat with a private beach, delicious indonesian (and western) food and a lovely staff. The staff is very friendly, they offer lots of free and paid activities you can choose from, and it’s all round a pleasant place to stay if you want rest and recharge. Next to the private beach, there is a beautiful infinity pool surrounded by palm trees, and a number of villas have their own infinity pools. The villas are clean and very pleasant to stay at.

    Stayed in May 2023

  • Reviewed: 13 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Beach Villa
    • Stayed 3 nights

    Only downside of this resort is the price - the restaurant and spa can be quite pricey. However these are things you can be aware of before booking, it was expected that it would be expensive and the price was worth it due to the quality.

    Loved our time here. Extremely relaxing - great place for a retreat after all the business of the rest of Bali. We finished our trip here so we didn't leave the resort and just relaxed - this was still great because of the beach and facilities. Highlight of the trip was when we were invited to release baby turtles into the ocean - although they told us that it only happens a few times a year and we were lucky to have been there.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    Paradise beach resort
    • Leisure trip
    • Family with young children
    • Beach Villa
    • Stayed 4 nights
    • Submitted via mobile

    The journey from the airport was a bit long and tedious but once there it was an exceptional resort, calm and relaxing

    Amazing location directly on the beach

    Stayed in June 2023

  • Reviewed: 3 June 2023

    10
    Peaceful beach resort of great quality and with great service.
    • Leisure trip
    • Family with young children
    • Beach Villa
    • Stayed 1 night
    • Submitted via mobile

    Awesome place. We stayed at one of the beach villas and had a great time. The interiors are nicely done and the outdoor shower was a hit. The beach is just a few steps away, as are the two pools, the spa, and the restaurant, where we had all meals. Overall we were very happy with the staff, quality, the service. I will definitely plan to stay here again.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    10
    Highly recommended.
    • Leisure trip
    • Couple
    • Garden Pool Villa
    • Stayed 7 nights
    • Submitted via mobile

    Nothing honestly.

    Very friendly staff. Great food! The Chef is amazing. I believe he cooks everything with his full heart. Everything tastes wonderful!!! SPA is also nice. The location is not a popular tourist spot, but is great for someone who wants a quiet vacay. The villa has daily free activities and offers various full day and half day trips. Plus if you love surfing, this is THE place for you. We will surely come back if we visit the west Bali again.

    Stayed in May 2023

  • Reviewed: 28 May 2023

    10
    amazing place to stay quiet and luxurious
    • Leisure trip
    • Couple
    • One-Bedroom Beach Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    everything great place

    Stayed in May 2023

  • Reviewed: 26 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Beach Villa
    • Stayed 2 nights

    Nothing we didn't like.

    An amazing resort, lost in the middle of nowhere, real hidden paradise with huge and well designed gardens, private stone pools and stunning villas, perfectly located right on an endless and empty and beautifully natural beach front with trees everywhere (No other resort around). An extremely restful and quiet place, for those who like to meditate in front of the never-ending waves, for honeymoon couples, pampered by the very helpful staff, for families to enjoy together this safe and beautiful heaven and its delicious breakfast, and for spa and massages indeed. The name itself of the resort reveals a lot on what to expect there, don't miss this place!

    Stayed in May 2023

  • Reviewed: 26 May 2023

    10
    Kelapa is a fabulous paradise location with miles of sandy beaches, lush jungle gardens and wonderful food.
    • Leisure trip
    • Couple
    • Ocean Villa
    • Stayed 4 nights
    • Submitted via mobile

    A very peaceful, quiet location with beautiful gardens and a fabulous spa. Our villa was large and airy with a very comfortable bed and it was very private.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    10
    Little paradise on the coast
    • Leisure trip
    • Family with young children
    • One-Bedroom Ocean Pool Villa
    • Stayed 5 nights
    • Submitted via mobile

    Tours/ transfers are a bit pricier than average

    It’s a little paradise, very quiet location, beautiful infinity pool close to the (almost deserted) beach, nice breakfast, very friendly staff and beautiful villa with private pool and garden.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    10
    Peaceful, quite and simply perfect family get away
    • Leisure trip
    • Family with young children
    • Ocean Villa
    • Stayed 5 nights

    Its only a suggestion: The hotel could provide more activities like Yoga, Meditation, surfing etc as their is nothing around. Also the SPA prices were compared to the rest of the island very expensive. Maybe a small kids area, if they want to attract families:-) BUT this to be said, it was a perfect family holiday!

    Everything was simply amazing. It was a very quite resort in the middle of nowhere. We literally had the beach and the pool facilities for ourselves. The restaurant was very nice, but its also the only option to eat at around the area, so you have to use it, which was fine for us.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    10
    Exceptional expercience!
    • Leisure trip
    • Couple
    • Garden Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    After high tide there is some plastic debris at the beach at times, the hotel stuff does clean it up daily though.

    Amazing staff and great amenities! Good food as well so no need to leave the resort per se. Wonderful nature around.

    Stayed in May 2023

  • Reviewed: 19 May 2023

    10
    great place to chill out.
    • Leisure trip
    • Couple
    • Garden Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    stay was too short

    wonderful staff and great location

    Stayed in May 2023

  • Reviewed: 19 May 2023

    10
    Peace and solitude with beautiful villas and pools, with a stunning beach to swim or bodyboard.
    • Leisure trip
    • People with friends
    • Beach Villa
    • Stayed 2 nights
    • Submitted via mobile

    Everything was excellent!

    The location was absolutely stunning with beach front villas. Peaceful and away from the hustle and bustle that Bali is renowned for.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    10
    Perfection, romance, excitement, friendship, loved it!
    • Leisure trip
    • Couple
    • One-Bedroom Ocean Pool Villa
    • Stayed 4 nights

    Bugs in the room, nothing you can do about it, it's nature, but I still struggle with it. And the food menu, I just need to adjust to Bali flavorings.

    We had the best experience! The room is divine, the property is beautiful. Had the best massages of our lives with Yulia and Aliet. My husband is Vegan and ARDHY took special care of his meals and needs. Everyone was so professional. The room is special, you just need to experience it. High quality and comfortable. Super clean. The beach and pools are magnificent, clean, lot's to explore. We did the free activities daily, that was fun and unexpected. We did a nature walk with Kadek Maddi and had the best time. Staff knows their stuff, and they hurried. The grounds are unusual and enjoyable to walk. This is a must stay if you visit Bali.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    8.0
    Will be back
    • Leisure trip
    • Couple
    • Garden Pool Villa
    • Stayed 1 night
    • Submitted via mobile

    Food in the restaurant. Overpriced and not tasty.

    Such a beautiful place

    Stayed in April 2023

  • Reviewed: 11 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Garden Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    simply paradise :) I visited the location alone and had a wonderful time - couldn‘t recommend it more if you look to relax, switch off your brain and purely enjoy

    Stayed in April 2023

  • Reviewed: 10 May 2023

    10
    Amazing , beautiful resort
    • Leisure trip
    • Couple
    • One-Bedroom Ocean Pool Villa
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Food was awesome.

    Stayed in May 2023

Showing 76 – 100

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