Jl. Kartika Plaza, Tuban, Bali, 80361 Kuta, Indonesia
#96 of 188 hotels in Kuta
Guests' ChoiceBased on 743 hotel reviews
7.6Cleanliness
7.9
Comfort
7.9
Location
8.7
Facilities
7.7
Staff
8.8
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 6 January 2024
Ranjeeta
FijiDoors in the room
Breakfast
Stayed in December 2023
Reviewed: 6 January 2024
Elizabeth
AustraliaThe rooms need updating badly we have been there feb 2023 and dec 2023 and airconditioners werent working properly
Rooms were good
Stayed in January 2024
Reviewed: 5 January 2024
Karen
AustraliaLocation
Needs updating for the price they are asking
Stayed in December 2023
Reviewed: 4 January 2024
Catherine
AustraliaThe breakfast could have a little more western dishes please
Reasonably priced and close to most things in kuta
Stayed in December 2023
Reviewed: 2 January 2024
Liliana
United KingdomWaiting time for check in delayed 1 hour
A lot of selection for breakfast
Stayed in December 2023
Reviewed: 1 January 2024
Allyson
Australiabedroom not cleaned properly from other guests staying.
pool, breakfast
Stayed in December 2023
Reviewed: 29 December 2023
Rocio
South KoreaThe only thing I didn’t enjoy was the room smelled slightly of cigarette smoke. After opening the windows a bit and turning on the Ac the smell went away.
The staff were exceptionally welcoming , kind and helpful. They paid attention to our requests and helped make us comfortable. They also provided us with a special discounts at their hotel restaurants. The breakfast was incredible delicious with lots of options for all diet restrictions.
Stayed in December 2023
Reviewed: 27 December 2023
John-paul
IndonesiaNoise
Noise from other rooms and fire crackers at all-time of the night
Stayed in December 2023
Reviewed: 27 December 2023
Kim
AustraliaGreat location for shopping in Kuta.
Stayed in November 2023
Reviewed: 25 December 2023
Reshma
AustraliaExcellent breakfast, very friendly staff, good variety selection.
Stayed in December 2023
Reviewed: 24 December 2023
Babu
AustraliaBreakfast menu was same for alternative days
Breakfast was really good and variety
Stayed in November 2023
Reviewed: 23 December 2023
Kitto
AustraliaNothing
Location. Room was great size
Stayed in December 2023
Reviewed: 22 December 2023
Nadezhda
Germanyold hotel building, rooms
personal was nice, breakfast also
Stayed in December 2023
Reviewed: 22 December 2023
Lenka
Czech RepublicA humidity of the room.
A wonderful morning continental breakfast and swimming pool.
Stayed in December 2023
Reviewed: 20 December 2023
Shrishti
IndiaI love everything about this hotel
Stayed in December 2023
Reviewed: 18 December 2023
Nikki
Australiarooms are becoming a little run down
pool was great, breakfast was great
Stayed in December 2023
Reviewed: 12 December 2023
173814_
AustraliaWe observed that many of the other 5 star hotels had a security guard do a bomb check for all vehicles that entered the hotel premises, but this hotel did not have this carried out.
Staff were very friendly and helpful, especially on our last night. Our flight back to Perth was delayed and so we extended our stay. The staff were very accommodating in our request to extend for one more night.
Stayed in December 2023
Reviewed: 11 December 2023
Barnby
AustraliaThe balcony was old and bathroom was dirty, we found hair in the shower floor
Breakfast and staff was excellent!!
Stayed in December 2023
Reviewed: 10 December 2023
Louis
SingaporeAll is good.
Due to some miscommunication, I had to stay in Bali for another day. The reception, Karma, was understanding to my family's situation and even managed to let us check in earlier than expected. He even went an extra mile to prepare breakfast to takeaway when we checked out at 6am in the morning.
Stayed in December 2023
Reviewed: 8 December 2023
Yohanes
IndonesiaThe check in staff didn't give us welcome drink, check in staff charge my credit card again due the staff eror
I like the room w/ jacuzzi, spacious room with plus very big sofa
Stayed in December 2023
Reviewed: 6 December 2023
Pam
United KingdomCould use more lights in the hotel especially at night.
The staff are accommodating and super friendly. The room service was quick and the food servings were huge.
Stayed in November 2023
Reviewed: 4 December 2023
Sharyn
AustraliaPool was amazing.
Stayed in November 2023
Reviewed: 1 December 2023
Mark
AustraliaElectrical light switches are poor hard to operate- old Electrical power points are not conveniently located
Property was in a good location Bed was comfortable and was given an upgrade Nice pool Nice breakfast Airport transportation free
Stayed in November 2023
Reviewed: 28 November 2023
Mandy
AustraliaLooking a little tired on the outside, could do with a pressure wash and spot of paint.
Very relaxed, staff were friendly, yet unobtrusive.
Stayed in November 2023
Reviewed: 28 November 2023
Leigh
AustraliaThe rooms were quite dusty to be honest and all the floors were scratched so it kind of took away that love for the hotel room once you get in there! Same.menu at the bat every night got a bit boring maybe a new range could be added to the menu? I was woken in my room at around 7,30 - 8 every morning buy the maintainance crew. My toilet flooded as did my aunty and uncles who had to be moved rooms three times! The pool area was closed for 2 nights due to a function. Nothing in the booking app mentions this and so we had to find somewhere else to swim these two nights. And not easy when you have a two year old with you. Also the Mickey club for kids there was not a single Mickey decoration except for one Minnie mouse mirror that the kids could even see in because it was so high on the wall. Toys were unclean and unorganised and so over all the cons outweighed the pros for this hotel.
The staff were so so nice. We came for my mums 60th birthday and they did everything they could to accommodate us and evening singing happy birthday!
Stayed in November 2023
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