Jl. Kartika Plaza, Tuban, Bali, 80361 Kuta, Indonesia
#96 of 188 hotels in Kuta
Guests' ChoiceBased on 743 hotel reviews
7.6Cleanliness
7.9
Comfort
7.9
Location
8.7
Facilities
7.7
Staff
8.8
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 24 May 2024
Greg
AustraliaI usually like more green garden , there is a bit , but the building takes up most of the space.
The hotel provided free shuttle transport to the airport @ 5am with a breakfast take away box
Stayed in May 2024
Reviewed: 22 May 2024
Roger
AustraliaI didn’t like that it’s outdated needs a fix up .
The staff were excellent, the facilities need to be updated and cleaned better . The breakfast was good and location good. The check in was great .
Stayed in May 2024
Reviewed: 21 May 2024
Ian
AustraliaNo pork bacon
Everything
Stayed in May 2024
Reviewed: 17 May 2024
Suzanne
AustraliaLeaking a/c. No beach access. Had a voucher for 15% off food, but I wasn't told we could use it at Matildas Sport Bar. No in-house restaurant. Left money at reception in an envelope for a supplier, an amount of the money was missing when the supplier collected the envelope.
A/C worked well. Pools and buffet breakfast are great. Bed is comfortable. Safe in room.
Stayed in May 2024
Reviewed: 15 May 2024
Songran
AustraliaBuilding and furniture needs to be upgraded.
Various pools (with water basketball & volleyball); big restaurants and markets just outside. 5 minutes walk to Kuta beach.
Stayed in April 2024
Reviewed: 10 May 2024
Monica
New ZealandAs everyone mentioned it is part it's use by date and could do with renovations. However the property facilities on the outside like pool area etc are nice and make it worth while.
I choose this place for thr baby/kid facilities. Excellent breakfast.
Stayed in May 2024
Reviewed: 9 May 2024
Andrew
United KingdomNice hotel friendly staff around good
Stayed in May 2024
Reviewed: 8 May 2024
Natalia
SpainThe location is awful, kuta is a bad place to stay
Hotel is ok, a bit old but good for price Buffet is ok
Stayed in May 2024
Reviewed: 7 May 2024
Pawel
AustraliaThe facilities are in need of update with parts of the hotel feeling dated
The breakfast was amazing with a great selection and variety that changed in some options on a few day basis
Stayed in May 2024
Reviewed: 7 May 2024
Peter
AustraliaNo shade on balcony .
The staff were awesome every single one of them was so nice and there a lot . Rooms were very good my only problem was balcony had no shade .
Stayed in May 2024
Reviewed: 2 May 2024
Javid
FranceThe room was outdated.
Absolutely loved my stay at this perfect hotel! From the impeccable service to swiming pool and breakfast, every moment was a delight. Can't wait to return for another memorable experience!
Stayed in April 2024
Reviewed: 2 May 2024
Javid
FranceThe room is very outdated. Need refurbishment.
Absolutely loved my stay at this hotel! It is very affordable if you consider the location, the amazing breakfast and the quality of service. Every moment was a delight there, especially at the swimming pool. Can't wait to return for another memorable experience!
Stayed in April 2024
Reviewed: 29 April 2024
Terence
AustraliaThey need to do more maintenance on the property
The hotel is starting to get updated and need some work doing. But the pool area is amazing and it’s definitely value for money.
Stayed in April 2024
Reviewed: 28 April 2024
Irene
MalaysiaAircon not powerful
Location very good, shopping mall,beach ,restaurants just in walking distance... Swimming pool very nice
Stayed in April 2024
Reviewed: 25 April 2024
Adi
AustraliaThe laundry bill was 450000 rupiya for a small load .. although it costs only 50k outside. Felt like a ripoff.
Great value for money and good breakfast spread
Stayed in April 2024
Reviewed: 22 April 2024
Luis
AustraliaThe red mat in the bathroom
Stayed in April 2024
Reviewed: 21 April 2024
Deoneia
AustraliaThe hotel was old, there were cracks in the concrete, old bed sheets, algae in corners, aircon leaking, etc.
Location
Stayed in April 2024
Reviewed: 20 April 2024
Kevin
Australiathe only complaint is the rooms are worn and need an update
The breakfast & pool are was top notch, as so the staff.
Stayed in March 2024
Reviewed: 12 April 2024
Teresa
United KingdomI asked about the free shuttle the day before my arriving and got the message on WhatsApp it is to late to organise a driver. My room has not been cleaned and when I went back from a trip in the evening I found the written message under the door that I left the information" do not disturb" which one I did not leave.
It was a really nice time at your hotel. Breakfast amazing. Did not use a swimming pool. The room and the bathroom in Bali style, very comfortable but needs to be renovated. The staff very friendly and helpful. An amazing Balinese massage. Thank you very much.
Stayed in March 2024
Reviewed: 9 April 2024
Michelle
AustraliaPool had a bit of a slimy feel on the walls. Beautiful pool but probably needs a good clean.
The staff were wonderful. Every interaction with the staff, they went above and beyond and always with a smile. Our daughter was sick on the day of our departure and they extended our room so she could rest in bed longer.
Stayed in April 2024
Reviewed: 9 April 2024
Angelyn
MalaysiaNo direct access to beach. Staff not very well informed.
Lovely, large pool. Great air condition (family room 046), just a few steps away from the pool. Good breakfast range. Security staff at entrance were friendly at all times.
Stayed in April 2024
Reviewed: 6 April 2024
Vishal
MalaysiaRoom lights were hit and miss, some visible wear and tear nothing too major.
The pools and the beach bar are great, good location, they have complimentary, pickup and drop from the airport, the breakfast was good.
Stayed in April 2024
Reviewed: 3 April 2024
George
AustraliaRoom is bit old . But it doesn’t really worried me .
Nice breakfast and spacious room .
Stayed in April 2024
Reviewed: 29 March 2024
Susan
AustraliaHaving to change rooms late at night because of a noisy function outside our door. We didn’t arrive until after 10 pm. We changed to a room on the 3rd floor. All good.
Breakfast was the best we have had in Kuta - everything was delicious and tasty.
Stayed in March 2024
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