The price of wine should be kept within reason. Hoteliers should consider BYO plus corkage to encourage guests to eat in.

Many of the rooms have porivate plunge pools.The main pool is of decent size and overlooks the beautiful beach - which is awkward to swim in because of broken coral underfoot. Breakfast is fine and overlooks the sea.

Stayed in May 2024

Choise of food was limited. Very bad spa.

Good location. Beach front

Stayed in April 2024

Necessity to pay for every room service order on the spot. Have never had to before and felt that the establishment was insecure about its clientele. Just a suggestion... We were extremely happy with the readiness of everyone to help make us comfortable and provided for, however, when ever your lovely staff made the slightest oversight or slightly misunderstood they would say sorry to apologise. The level of respect we experienced was amazing and I would hope this was reciprocated. It might not be necessary to apologise so much in the pursuit of our happiness.

Location Room and private pool Garden Friendly staff Live music Eating on the sand Very private rooms Staff were aware of our needs

Stayed in May 2024

The gym needs to be upgraded. Very limited and poor quality equipment.

Stayed in April 2024

Nothing

Great facilities and location

Stayed in May 2024

All good last year the resort looked a bit tired after Covid not surprisingly but now they have done it up a bit great staff fantastic service and gardens look beautiful

Great location pool with view onto ocean Lovely pool villa in resort great restaurants on beach and on road by hotel great service delicious breakfast included

Stayed in May 2024

The decking around our pool villa was in poor repair, with boards warped and presenting a trip hazard. The room towels were often not completely replaced, ie one day we weren't given a hand towel, and the next we weren't given a bath mat.

Breakfast - limited array of foods, but given it's an island acceptable. Pool Villa - well appointed, with a luxury feel

Stayed in May 2024

Couldn't charge back to your room.

The staff were friendly, location perfect, beautiful grounds and fantastic restaurant and swimming pool. The water was so warm. We stayed in a pool suite, which was great, but it is starting to look a bit tired, The bathroom could do with a freshen up, and the heatpumps were a bit noisy. However, we still really enjoyed the space. Would definitely come back.

Stayed in May 2024

Some shutters on the blinds in the room were broken, so light came through and stopped the room being blacked out competely. Troublesome when travelling with infants. The food options could be much better for vegans/vegetarians including the breakfast. Very limited options. It's such a lovely resort, it's a shame that the restaurant is underutilised. Seems like a missed opportunity. To control the lights outside your room at night, you had to call the maintenance team to switch on/off.

Great villa with large pool. Really welcoming staff and great location. The resort looks fantastic.

Stayed in April 2024

Not a great food offering, but plenty of really good places within 50metres like Ohana's and Bali Eco Deli. The breakfast was decent enough. Most of the food was covered properly, so seems like they've improved in that area. Pool area music was not good. Just pay for the ad free Spotify and load up some decent playlists. Rotation of 5 cover songs over and over was frustrating.

Private pool, beachfront pool and beach access for the price was a winner. Staff were all ultra friendly and helpful. Loved the beach views looking out to Abandoned Crane surf break. Jungut Batu is probably the best area to stay, as long as you get a moped to get over the hill to places like Mushroom Bay and Dream Beach. Villa pool was well maintained and the water was nice and clean.

Stayed in May 2024

Mosquitoes in the room.

The location and ambience.

Stayed in May 2024

Grand pool villa was nice but a bit dated. The Grand villas are street side so quite far from the beach. Other pool villas are near the beach / main pool and looked nice. Sink in bathroom not draining. Need to supply more drinking water or at least central water stations for refills to discourage plastic bottle purchases. Drinks from the bar too expensive so went next door or bought from shops. The resort caters for large Chinese day trip groups who take over the pool and sun lounges for several hours which was not pleasant.

Beautiful beachfront setting with lovely pool and generally enough good quality sun lounges. Private pool was nice. Very friendly staff. Lovely and well kept grounds. Breakfast was quite ok contrary to a lot of other comments.

Stayed in April 2024

A bit pricy in the restaurant but on the street you have many nice restaurants.

Location, staff

Stayed in March 2024

Shower was cold. Aircon was faulty.

Luxurious resort. Every effort made to go above and beyond a normal hotel experience.

Stayed in April 2024

A little expensive for what you get. Afternoon tea a bit of a joke

Good area, good breakfast.

Stayed in April 2024

Just needs a little shade over the main pool.

Fantastic location, nice pool, private pool. Very friendly staff

Stayed in April 2024

The water in the bathroom sometimes ran out after taking a shower and the water leaked from the shower into the rest of the bathroom

Our room with private pool was lovely. The location was on a beautiful beach very close to some good eateries.

Stayed in April 2024

Need some seating for outside the room by the pool in pool villas- chairs and table. Only 1 round pool lounge. There is no where to sit and have a drink- chat with partner on the deck outside the room.

Location and beach front is great- friendly staff.

Stayed in April 2024

Nothing to add.

The staff and the location are really good in the island.

Stayed in March 2024

Breakfast is very average

The pool and easy beach access

Stayed in April 2024

Quality of food for the non Asian choices apart from the fish was quite poor so we didn't really eat there much. Massages were very expensive compared to the local spas.

Our private pool villa was lovely and the position is very good on the beach and near alternative restaurants

Stayed in March 2024

The villa was closed off to the resort with a wall around the private courtyard and the keycard let you in to the courtyard-this was fine however the door to the inside of the room didn’t lock properly and the door to the outdoor bathroom didn’t lock so I felt this not as secure as I’d of liked it to be for a solo traveler. I was worried about monkeys getting in/someone could have jumped the wall around the courtyard in. The security are 24/7 at the hotel but there is a public lane between the two sides of the resort that was right near my room. This island felt very safe nonetheless and nothing happened.

The location was the absolute highlight. If you want a relaxing holiday this is the place. The staff were so lovely, happy and helpful. They organised my snorkling trip (which was amazing), sorted me a scooter to hire and had great recommendations.

Stayed in March 2024

Music around pool area was unnecessarily loud with other guests remarking about this daily occurrence.

Good location for what our scuba diving needs were. Always a hospitable welcome and has been our 3 rd visit

Stayed in March 2024

Friendly staff, great location

Stayed in March 2024