Jalan By Pass Prof Dr Ida Bagus Mantra KM 19,8, 80551 Keramas, Indonesia
#7 of 13 hotels in Keramas
Guests' ChoiceBased on 393 hotel reviews
8.7Cleanliness
8.8
Comfort
8.6
Location
8.7
Facilities
8.7
Staff
9.2
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 7 June 2024
Angela
New ZealandAwesome experience loved being so close to the animals. Friendly staff
Stayed in June 2024
Reviewed: 26 May 2024
Nimish
AustraliaLady receptionist is rude.
Everything was clean, staff was exceptional and facilities are good. Good Water Play zone for kids.
Stayed in May 2024
Reviewed: 16 May 2024
Kirsty
AustraliaNothing was great
Just amazing experience
Stayed in May 2024
Reviewed: 16 May 2024
Kelly
SingaporeNothing
Every family with kids should experience this !
Stayed in May 2024
Reviewed: 10 May 2024
Andrew
United KingdomNothing
It was amazing from start to finish 6stars
Stayed in May 2024
Reviewed: 8 May 2024
Sally
AustraliaNothing
Everything
Stayed in March 2024
Reviewed: 24 April 2024
Maksim
RussiaNoisy at room. Not comfortable pillows. Frog and big spider was found in the room. Stuff is friendly, but sometimes doesn’t react for your requests- just forgot to come and pick up our luggage, for example. All is built so that they will see you first and last time - suck maximum amount of money and quality of service doesn’t matter. It’s a pity. You will catch a lot of good emotions for significant amount of your money, but you’ll never wish to visit it again.
Nice view from the balcony to field with animals. As idea - is perfect. Very nice territory with lots of activities around wild nature with animals.
Stayed in April 2024
Reviewed: 21 April 2024
Brooke
AustraliaGreat staff and service. So many fantastic animals to interact with.
Stayed in April 2024
Reviewed: 20 April 2024
Jamie
United KingdomNothing.
The property was stunning with the balcony overlooking the zebras, rhinos and wildebeest. The room had some veg in that was for guests to feed the animals from the balcony. Used the infinity pool too which was surreal as you were swimming surrrounded by these aninals. Did breakfast with the lions, night safari, safari. Researched this place online before we booked and everything was exactly how it looked on the videos we watched. Highly recomend. Would return without hesitation.
Stayed in April 2024
Reviewed: 13 April 2024
Daeun
South KoreaAged
Unique
Stayed in April 2024
Reviewed: 6 April 2024
Kate
United Arab EmiratesThe pool at the hotel itself needs some renovation.
The food at Lion Restaurant was delicious. Whatever we ordered was very yummy. The staff was also friendly and polite. But the biggest treasure of this hotel was the animals. Waking up in the morning and watching the giraffe in your window was incredible.
Stayed in April 2024
Reviewed: 3 April 2024
Kathryn
AustraliaOur room was huge with the most amazing view over the pool with zebras and rhinos roaming nearby. All the animals seemed well cared for and the experiences available were incredible! We made so many special memories as a family
Stayed in March 2024
Reviewed: 22 March 2024
Carly
Australiaamazing experience. Rooms were excellent, although beds were a little hard. facilities outstanding.
Stayed in December 2023
Reviewed: 7 March 2024
Rebecca
AustraliaFood was nice but not as nice as we’ve had elsewhere
Great value for money, staff exceptional, animal Safari ride was awesome
Stayed in March 2024
Reviewed: 28 February 2024
Norsuhaidah
MalaysiaThe heater is quite confusing.
The staff is so friendly. The breakfast is buffet and all the desserts are so cute. Every morning, you get the chance to breakfast while watching lion and tigers roaming around. There are also another animals but everyone is eyeing for tigers and lion. While wake up from the Swala room, please enjoy your view with zebra and rhino walking around. A small basket of carrot will be provided in our room everyday to feed them. This is such an amazinf experience for me. Even you are surrounded with animals, fret not the place is so clean and the atmosphere is fresh not stink. I enjoyed my stay here with my small family. It was fantastic.
Stayed in February 2024
Reviewed: 23 February 2024
Amman
IndiaThere were too many lizards in the room (which is okay as it’s a jungle) but we were very scared. They changed the room and the other one was better. Some members of the concierge staff is not at all helpful.
The concept of seeing animals from balcony is what got me excited at another level. The experience is different level. They have safari too to see the wild animals and they had a fire folk dance which was pretty amazing. Not to mention the highlight is the restaurant where you’re eating while watching Lion with just a glass in between. They also offer breakfast with Giraffe which we couldn’t do as they have limited slots so better to book in advance
Stayed in February 2024
Reviewed: 23 February 2024
Zahidah
MalaysiaThere could have been more animals in d savannah. As the area is quite large. And also too many in house purchases needed. It should be like an all inclusive ticket.
Like the greenery. savannah view was breathtaking
Stayed in February 2024
Reviewed: 11 February 2024
Leraniks
BelarusWhat I didn't like doesn't relate directly to the hotel. But the photographer and the worker feeding the giraffe were very rude and arrogant.
A very cool house: stylish, made of natural materials in the spirit of a safari. For guests, the price includes a photo session with animals, a fire dance show and many other amenities.
Stayed in February 2024
Reviewed: 25 January 2024
Bruce
AustraliaUnfortunately the food offering at both evening and morning was totally substandard with no quality options available. Sorry to report!!
Room excellent. Total experience exceptional
Stayed in January 2024
Reviewed: 20 January 2024
Chiayeow
MalaysiaAs a place for families and kids, I think the hotel lobby should have a water dispenser for guest ( they say to take care of environment by re using towel, but remove plastic should be the first step!) places like Singapore zoo also have multiple water dispenser everywhere. Or many hotels stop giving plastic bottle just a dispenser at lobby
Everything was as you could see on website. The animals look healthy and there is no unpleasant smell or anything. Just clean and great.
Stayed in January 2024
Reviewed: 19 January 2024
Andina
IndonesiaBuffee food
My family love the location, cleanliness and ataff very friendly Even the buffee could get more improvement for the taste
Stayed in January 2024
Reviewed: 30 December 2023
Yusuf
SingaporePrice was abit steep, but looking at the grounds of the resort and the maintenance required, I can see why it demanded the high price point.
Wonderful 2 night stay for our young family with kids aged 4, 7 and 9. Loved the walking proximity to the zoo with plenty to explore and which included a small water park. Great getaway from the usual Balinese villas and resorts. Breakfast with the lions was also a highlight, with a good spread. Highly recommended for those with young kids.
Stayed in December 2023
Reviewed: 29 December 2023
Siew
MalaysiaShort safari visiting hour
Up close safari experience
Stayed in December 2023
Reviewed: 28 December 2023
Dianne
SingaporeThe safari should have a water filter for guests instead of expecting guests to purchase small bottles of mineral water. Quality of food could be better. The giraffes can't really come to the balcony of the lodge, despite the carrots in the room.
Love getting up close to the animals. All look well cared for. Staff were friendly and enthusiastic. Room was clean and beds were comfortable.
Stayed in December 2023
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