Jalan Danau Tamblingan No. 89M, 80228 Sanur, Indonesia
#22 of 100 hotels in Sanur
Guests' ChoiceBased on 458 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.3
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 13 May 2024
Samantha
New ZealandEverything, it was amazing
Stayed in May 2024
Reviewed: 8 May 2024
Jane
United KingdomThe whole resort was beautiful and perfect, but the best part is the people and the service. They were kind, helpful, happy and wonderful.
Stayed in April 2024
Reviewed: 27 April 2024
Timothy
AustraliaLovely pool area, well located, well appointed rooms. Excellent happy hour.
Stayed in March 2024
Reviewed: 25 April 2024
Indrajith
AustraliaNothing to mention
Staff is helpful. Clean and well presented hotel. Restaurants and bars inside the hotel are great, also there are plenty of other restaurants/bars very close to the hotel.
Stayed in April 2024
Reviewed: 20 April 2024
Shawna
IrelandThe site being long and narrow means a lot of walking back and forth but it’s well designed.
Staff were all excellent and the breakfast buffet is really good- worth it even though it is expensive
Stayed in April 2024
Reviewed: 19 April 2024
Kylie
AustraliaHaving to leave!
Everything. The rooms are fabulous (we had a pool villa and 2 garden villas), the facilities are good, location in Sanur excellent and the staff fabulous. The WhatsApp concierge service as excellent. Widi, our appointed concierge was wonderful. Very high standard of service.
Stayed in April 2024
Reviewed: 18 April 2024
Selena
United StatesWe loved everything.
The resort was in a great location near shops, the port, and the airport. Service was incredible. The spa had great services and was reasonably priced. Most of all the property was beautiful, clean, with a great restaurant.
Stayed in April 2024
Reviewed: 13 April 2024
Jane
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 13 April 2024
Kylie
AustraliaA lovely property with staff that go above and beyond. Super clean, well run and plenty to keep your days busy. Highly reccommend.
Stayed in April 2024
Reviewed: 8 April 2024
Tania
AustraliaPool and rooms were beautiful and very clean.
Stayed in April 2024
Reviewed: 7 April 2024
Joanne
AustraliaN/A
Cleanliness and facilities were fabulous
Stayed in March 2024
Reviewed: 29 March 2024
Michael
AustraliaNot applicable
Located near various cafes and restaurants. Direct access to the beach front. Staff were always helpful and cheery no matter the time of day. Free afternoon tea every afternoon.
Stayed in March 2024
Reviewed: 27 March 2024
Lili
AustraliaSome surfaces in the room had not been wiped. We couldn’t get our hot water to work properly so our shower was luke warm. As it was so hot we didn’t mind too much.
Food was really nice, the staff were amazing. Made us feel very welcome with our kids. The resort itself has lots of facilities and the scenery was beautiful.
Stayed in March 2024
Reviewed: 26 March 2024
Saara
FinlandThe breakfast could have a bit more different juices and more options in cereals/yoghurts/veggies (for Scandinavian style breakfast). It was very good anyway!
The hotel was very nice, worked well for our family with small kids. The kids club was great (Thank you Unik, Asih, Lasmi and Linda! ), especially the sand pit playtime during breakfast (and relaxing morning coffee for parents). The staff was superfriendly, eg Rani at breakfast and during lunch the waiter (too bad I can't recall his name) made origami for the kids. I definitely recommend staying here!
Stayed in March 2024
Reviewed: 22 March 2024
Kerrie
AustraliaWe loved everything about it
Stayed in March 2024
Reviewed: 13 March 2024
Ii
IndonesiaSince I have a room with a connecting door, I could hear children in the adjacent room throwing a tantrum, and someone above my room was busy stomping their feet
I stayed here during Nyepi, so I didn't have a chance to enjoy the pool because it was raining all day. Despite the weather, I liked the room; everything was clean with all amenities provided. However, I wish the hotel had provided an umbrella.
Stayed in March 2024
Reviewed: 8 March 2024
Michael
Spainbalcony with sofa bed, cleanless, location
Stayed in December 2023
Reviewed: 7 March 2024
Tayla
AustraliaThe pool felt like a hot Spa. The Kids still enjoyed it though and the food & drinks were a bit too expensive.
Clean, Beautiful views and beautiful Staff
Stayed in March 2024
Reviewed: 4 March 2024
Danielle
AustraliaAt night you could hear food trolleys & luggage being rolled along breezeways.
The lagoon pool and main pool were amazing! The lagoon suite was the perfect size with all amenities at hand. Breakfast was amazing.
Stayed in March 2024
Reviewed: 1 March 2024
Barry
AustraliaWe had a private pool room. The pool was long narrow and dark. As 70 yo with reasonable fitness level we found the pool almost inaccessible. When we complained we were brought wooden steps and a rubber bath mat. The steps indicated this is not the first time someone has found this problem. Didn’t use pool after first day.very uninviting and potentially hazardous. Tiles in all pools are quite slippery Just left Sofitel Nusa Dua and loved the pool access room.
Location
Stayed in February 2024
Reviewed: 28 February 2024
Ralf
Germanymore variety in the food menu beach was not very clean
breakfast excellent variety of asian and western food main pool could be bigger, but you can use the lagoon as well room spacious, clean, terrace at the lagoon
Stayed in February 2024
Reviewed: 27 February 2024
David
IrelandPool was considerably over chlorinated so swimming really stung the eyes.
Wonderful extensive breakfast to beat all breakfasts!
Stayed in February 2024
Reviewed: 24 February 2024
Christopher
AustraliaCan’t think of anything
Very attentive staff
Stayed in February 2024
Reviewed: 4 February 2024
Ruth
AustraliaNone
The rate we paid did not include breakfast. Breakfast fee was too expensive anyway. For the price we paid, it should have inclusive breakfast
Stayed in February 2024
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