4500 East Mills Circle, Ontario, CA 91764, United States
#7 of 39 hotels in Ontario
Guests' ChoiceBased on 253 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.0
Free WiFi
7.7
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End of dialog contentReviewed: 14 May 2024
Sherry
United StatesStandard room has no fridge and microwave.
The location was perfect as you could walk to the mall in 5 minutes.
Stayed in May 2024
Reviewed: 19 March 2024
Timothy
United StatesIndoor pool
Efficient check in and out, mall across street helpful
Stayed in March 2024
Reviewed: 31 January 2024
Ricardo
BrazilEverything is very dated, it looks like a very old hotel, old furniture, old everything, stains everywhere.
The bed/matress is outstanding, not sure if were the long layovers or long flight, but the bed is extremely confortable, one night was enought to recover all the energy. The breakfast is good too, not a lot of options but was fresh and good.
Stayed in January 2024
Reviewed: 10 January 2024
Peter
United StatesHonestly, I can’t think of anything I did not like. The staff were so helpful and friendly. The beds were super comfy. The room was very quiet.
Breakfast was delicious. Lots of choices. Plus, it was very guest friendly.
Stayed in December 2023
Reviewed: 2 January 2024
Sally
IndonesiaNo
Location, valuable money, service
Stayed in December 2023
Reviewed: 19 December 2023
Scott
United KingdomLocation was fantastic, right next to Ontario Mills
Stayed in December 2023
Reviewed: 13 November 2023
Jarcares
United Statesbreakfast was good and on time. and kayla was very helpful..
Stayed in November 2023
Reviewed: 6 November 2023
Kaori
United StatesNo hot tub with swimming pool. Pool needs to clean. Breakfast eating area needs more seating place. It was difficult to eat at high table place.
Variety of breakfast. Nice, clean and big room. Microwave and refrigerator. Big mirror. Friendly staff. Coffee & water 24 hours at front.
Stayed in November 2023
Reviewed: 1 November 2023
Bench
United StatesLocation. Breakfast can be better too.
Clean. Good condition
Stayed in August 2023
Reviewed: 20 July 2023
Nicole
United StatesThe sofa bed was broke and so uncomfortable even a little kids complained of springs in his back. I sat on it and almost fell.
Staff at as super sweet.
Stayed in July 2023
Reviewed: 19 June 2023
Christy
United StatesNo hot station. Only 1 other time did we not get a made to order station at Hampton Inn. I have 4 more stays at Hampton Inn &Suites, with the hope and expectation I will get an omelet
Our family was comfortable
Stayed in June 2023
Reviewed: 16 May 2023
Mia
United StatesWish there was bacon!
Little nervous about leaving my car in mall parking lot but was safe. Glad for hot breakfast.
Stayed in May 2023
Reviewed: 7 May 2023
James
United StatesOK
Stayed in April 2023
Reviewed: 16 March 2023
Karen
United Stateshad to request a refrigerator and microwave which should have been in the room. carpet stained. high price for week day and cleanliness of room. we were at another hotel that did let us stay with service dog so we had to look for another hotel and this was the only one available
excepted our service dog, staff was welcoming
Stayed in March 2023
Reviewed: 28 February 2023
Cheryl
United StatesBreakfast was fantastic
Stayed in February 2023
Reviewed: 11 January 2023
Ricardo
United Statesnot a lot of parking a/c unit was leaking water on carpet next to the bed
location was good very clean rooms
Stayed in January 2023
Reviewed: 28 December 2022
Tasneem
USARoom didn't have a fridge.
Stayed in December 2022
Reviewed: 19 October 2022
Austin
United Statesexpensive, breakfast
location
Stayed in October 2022
Reviewed: 9 September 2022
Michele
United StatesThe room could have been a little cleaner. The sofa bed was extremely uncomfortable and broken. The food selection for breakfast was not good.
The staff was amazing, very friendly and helpful! The price was a great value! The location was great as well with plenty of food options and close to the airport.
Stayed in August 2022
Reviewed: 9 September 2022
Samantha
United Statesparking! very small lot. overflow parking in the mall
everything. room was clean and spacious. free breakfast. mini fridge and kitchen area! super quite
Stayed in August 2022
Reviewed: 5 September 2022
Leslie
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 August 2022
Corey
United StatesHandicap accessible shower made a wet mess all over the bathroom no matter how I directed the showerhead as there was no way to retain water in the shower. This could be easily fixed with a drain in the bathroom floor.
The bed was very comfortable.
Stayed in August 2022
Reviewed: 12 July 2022
Rogelio
PhilippinesHave to pay for water everyday
Location was perfect for outlet store shopping
Stayed in July 2022
Reviewed: 12 July 2022
Rogelio
PhilippinesBidet for toilets
Stayed in July 2022
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