It was a shame the hotel blocked the sun from around 3ish onwards when you were on the beach. All the sun beds/loungers around the pool are pretty much taken when you come down for breakfast. Bath in our room was leaking onto the floor. We booked a lagoon room which was beautiful but no sun reaches the lagoon or any of the fabulous beds across from the rooms.

Food was delicious, amazing selection of food for breakfast, lunch and dinner. Hotel is right on the beach. Staff were attentive. To the front of the hotel are, shops and bars.

Stayed in July 2023

Pricey.

Exclusivity. The place is not too big so you don't find it crowded with many people or family with kids. Great place for honeymoon couples or mature couples looking for a relaxing time. The room was absolutely gorgeous. And breakfast was scrumptious. The staff were very friendly and welcoming.

Stayed in July 2023

very hard to get a chair at the pool

the position was very good and resort comfortable

Stayed in August 2023

Unfortunately the water temperature was a bit cool- could have been the time of year but would've been nice to have some heated water!

Terrific location!

Stayed in July 2023

Some of the bath towels were a bit tatty but that’s about it.

The staff were beyond helpful and friendly. The resort facilities were awesome and the location incredible. The rooms were quite big too. Comfy beds.

Stayed in July 2023

Limited variety restaurant (lunch/dinner), although excellent breakfast

Staff Location Pool

Stayed in July 2023

Special architecture, nice location for couple of days in Sanur. Served well for our day trip to Nusa Penida. Food at beach bar was excellent!

Stayed in July 2023

would be great if there was room for more sun lounges by the pool. hard to get.

location on the beach

Stayed in July 2023

Small fitness centre (you have to book it in advance) and to access the fitness centre you need to walk outside so, when it rains, it’s a bit of an issue given that umbrellas are not available in the room and not enough for everyone. The hotel is beach front yet you cannot use it as there are no facilities like sunbeds and umbrella

Fantastic breakfast, good facilities, spacious rooms, good level of service, delicious food, room with pool access from balcony is a nice add-on even though everyone can be in your space from the rooms next door given there’s no separation

Stayed in July 2023

Nothing

Spacious, luxurious accommodation in a convenient location.

Stayed in July 2023

Nothing

Beautiful resort with unfailingly friendly staff. Great pool, good food.

Stayed in July 2023

Very nice hotel, staff, impressive room with swimming pooll right near to the terrace, astonishing buffet breakfast and restaurant with coctails bar and live evening music.

Stayed in July 2023

More bicycles needed for sure as we had to go elsewhere to hire and returning them may be a little inconvenient. But we enjoyed the night ride.

Staff were amazing - so polite and helpful. When we had to go at night on our bicycles, they sent a security guy to go with us (safety) - who would do that!? We loved the bathroom design and decors (mirrors, bathtub), balcony seats and lagoon pool. Gym facilities were great! Spa - massages with flower bath was so amazing. Great that the drinking water bottle supply is unlimited! Good thing that we could have salads and fresh fruit juices here because they do not use tap water for washing! Finally it is only a 15min bicycle ride to our favourite eatery in Bali - GENIUS CAFE. Great that it was so close (15min drive) to the harbour/port as we went to Nusa Penida, Nusa Lambongan, Nusa Ceningan.

Stayed in July 2023

Stunning resort, excellent location. Staff are friendly, so many great things to do.

Stayed in July 2023

Great place in the center of Sanur. The hotel is very nice and modern. The breakfast is excellent. We really enjoyed staying there. Still, it is a big hotel, with the atmosphere of a big resort.

Stayed in June 2023

rather squeezy to fit 4 people into one room with their bed size.

great location, well appointed room.

Stayed in June 2023

crowded beach

everything good

Stayed in June 2023

We loved our stay but I found the beds too firm and had an uncomfortable sleep. I’m used to a softer bed. The room fit 5 of us which was great, but it was a little cramped.

Beautiful resort, lovely staff, amazing roof too garden, Clean rooms, amazing breakfast buffet, great location, can walk to many other restaurants and water activities. They could fit our family of 5 into one room.

Stayed in June 2023

this property was exceptional

Stayed in June 2023

I did note the lagoon pool does not get much sun

Beach front bar

Stayed in June 2023

everything was great.

beautiful rooms, swimming pool. Amazing breakfast and great staff.

Stayed in May 2023

Sun beds were stained, surprising as the rest of the hotel is immaculate.

Staff were very welcoming, friendly and helpful, rooms are lovely. Great location, pool overlooking the beach. There really wasn’t anything to dislike.

Stayed in June 2023

Nothing

Loved our room with a pool, great layout and well equiped. The breakfast offered plenty of choices and the tree house bar is a great place to have a cocktail at the end of the day

Stayed in May 2023

The room had a really damp smell as well as a rat living on the patio, but then we were by the lagoon so maybe it’s expected. it was a shame we were woken very early every morning with the gardeners and people cleaning the lagoons. I understand it’s better for them to do it early morning but not for me on holiday

the staff were amazing! everyone we met from concierge to check in, to bar/restaurant, housekeeping, spa, kids club, security- Al the staff were fantastic! friendly and helpful. the food was nice, rooms were spacious, well laid out. I had a wonderful treatment at the spa

Stayed in May 2023

Nothing except perhaps there should be a child free policy for the lagoon pool by the ground floor rooms or at least while people are having a floating brunch.

The staff were very friendly and helpful, the food was fantastic and the design of the building and the gardens were out of this world. The floating brunch on the lagoon pool was an wonderful experience.

Stayed in May 2023