Nothing at all.

The Private pool, huge Villa, quite place, amazing Breakfast, free shuttle to the centre of Ubud city, Hospitality, privacy, menu and taste of the food we ordered. Quick response from the villa manager and receptionist. Thank you so much for everything you did and all the very best. Now, I know Why you always run Full.

Stayed in August 2023

nothing!!!

The staff were very nice!!!! Absolutely loved the staff, they were extremely helpful and knew their guests well.

Stayed in July 2023

Best staff and villa design

Stayed in August 2023

The shower head isn’t the best

The villas are incredibly spacious. The private pools are large and the outdoor bathroom is beautiful

Stayed in July 2023

As espectacular as may seem, the real experience, for me, of having the bathroom outdoors and a giant gecko strolling down the ceiling isn’t what i prefer, but still had a really nice stay.

The people that work there, they are so friendly, every single one.

Stayed in July 2023

N/A

Location is very quiet. Very comfortable and peaceful. Staff very nice and friendly.

Stayed in July 2023

The first two nights there were some heavy downpours in Ubud and the roof of our villa leaked at several places. My little girl’s pillow was quite wet in the morning but the staff moved her bed to another (dry) corner.

We appreciated the free pickup from the airport and all the free drives that were provided in Ubud. My family had some great times in the private pool by our villa. One evening the staff prepared a flower bath in our bathroom and that was a lovely Balinese experience. (Also free of charge) We could not go out in the evening because our 5 yo had to sleep but the hotel arranged for two masseuses so my husband and I could get a Balinese massage. We are vegan and the kitchen prepared a lovely and diverse vegan breakfast every morning.

Stayed in July 2023

Everything was perfect !

Stayed in July 2023

Nefatari is our special place. The best! Nowhere in the world we felt better. Thank you!

Stayed in July 2023

Some furnitures are a bit dated but we didn’t mind it.

Extremely friendly, kind and caring staff, great service! Free shuttle to town and pick up. The pathway to the villa was very cute.

Stayed in July 2023

Nothing it was great

Excellent friendly staff. Spotlessly clean villas. Shuttle anytime into Ubud

Stayed in July 2023

The staff were incredible and went out of their way to make our holiday easy and comfortable, the breakfast was delicious and they offered free transport into/out of Ubud centre! Beautiful and quiet location made for an easy sleep but close enough to everything - great cafe a stones throw up the road and a minimal walk/very short drive to restaurants/bars. The reception staff were genuinely great and so helpful, thinking of everything including kindly lighting mosquito coils whilst we were out in the evenings so we could come back to a bug free villa! Made our anniversary very special and one of the highlights of our trip :)

Stayed in July 2023

Very nice villa and very friendly staff that will help you with everything. To quote our son: "the villa is 10 out of 10!". We will for sure come back again the next time we visit Bali.

Stayed in July 2023

Beautiful and spacious villa. Everything was great. Delicious food. Free shuttle bus to the Ubud center. We would love to come back.

Stayed in June 2023

Nothing

We absolutely loved this and wished we had have stayed longer. Staff could not do enough for us snd the Villa was stunning

Stayed in July 2023

Nothing. We are very satisfied with the service provided by the hotel.

The hotel provides us with free transport to Ubud town whenever needed; they accommodate us with breakfast in our own villa, even a floating breakfast in our private pool when we wish to have it in that way. We love the villa design, which has a private pool and a semi-open bathroom. The bedroom is spacious and comfortable. The hotel provides us with an additional single bed for our daughter without extra charge.

Stayed in June 2023

Some maintenance is needed regarding fixing toilet to floor and curtains are quite worn but I guess it will take time to recover from the hard time during covid and to rectify things.

A haven away from the mix of motorbikes and cars in Ubud centre.Very spacious villa in a lovely walled garden. Very quiet and private with meals brought to our room plus the benefit of our own pool to cool off in.

Stayed in June 2023

Nothing

Villa was big and clean. The staff were amazing.

Stayed in June 2023

The only issue I had was the position of the a/c in the master bedroom. It blew directly on us, which is fine if you’re hot natured. For me, though, it was too much and I would have liked to have been able to adjust the direction of the air. Also, for some reason the Wi-Fi signal was always weak in the evenings, but we never had any issues in the morning.

We stayed here with our 2 teens and very much enjoyed our time there. The villa was private and quite big. The staff were amazing and really made us feel special. Having the complimentary shuttle was also so nice- from the airport pick up to driving us to downtown Ubud.

Stayed in June 2023

Only thing lacking was that there was no view. But the privacy and awesome service more than made up for it.

Service was exceptional! They thought of every little detail. From the complimentary airport and town transfers to the complimentary tea and floating breakfast, the villa made sure that we were comfortable and well served in all aspects. Mosquito coils were lit every evening outside the villa and inside the outdoor toilet to make sure mosquitoes were not an issue. There is even mosquito netting attached to the huge king sized bed. Overall Nefatari made it a very comfortable babymoon for us and we will certainly return again if we have a chance.

Stayed in June 2023

The rooms were a little dated.

Very modest accommodations. Staff was exceptional, and the shuttle service was a fantastic.

Stayed in March 2023

blanket is a bit thin and gets a bit cold with the aircon at night so we changed the temperature but it’s no big deal. the pool was cold but that’s probably it wasn’t hot in Ubud like other parts of Bali.

- beautiful villa, very Balinese style. very close to nature so do expect geckos & insects but they do not bother you. they are just there minding their own. - friendly & very helpful staffs; lady at the front, Ketut, Pak Adi and all the other staffs around the villa. always greeting and smiling, very welcoming. - the pisang goreng was good and the welcome drink that tastes like lemongrass is very refreshing. - location is a short ride into town and you can also order food into your villa via grab or gojek. - they clean the villa for you when you leave so you come back to a nice and clean place. fresh towels and all that. - resident cats, my boys loved them!

Stayed in May 2023

Food menu was limited

Very quiet resort with little noise from surrounding area, villas were a great size and staff were super helpful

Stayed in June 2023

The Villas are located in a quiet area, there is plenty of room. They offer shuttle to the main centre and the staff are very friendly.

Stayed in June 2023

Completely exceeded expectations. Staff were exceptionally warm and welcoming, always on standby and ready to help. Super accomodating to all our requests. Room was always maintained clean. Bonus was the free shuttle provided between villa and ubud centre, which saves a lot of time and convenience. Would recommend to all.

Stayed in May 2023