Jl. Bumi Ayu, 23, 80228 Sanur, Indonesia
#16 of 103 hotels in Sanur
Guests' ChoiceBased on 456 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.8
Value for money
8.9
Free WiFi
8.3
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End of dialog contentReviewed: 7 June 2024
Paulo
East TimorMinor but mentionable caveat: The shower temperature regulation was inconsistent.
The breakfasts and their presentation were amazing! Location was great aswell😊 Convenience of renting a scooter or a bike straight from reception was great! The messages on the wall and the colour scheme was refreshing and inspiring.
Stayed in June 2024
Reviewed: 5 June 2024
Sarah
AustraliaEverything
Stayed in June 2024
Reviewed: 29 May 2024
Michael
AustraliaI liked all facets
Friendly staff, breakfast bar, cleanliness
Stayed in May 2024
Reviewed: 26 May 2024
Brigitte
AustraliaEverything was great, the shower was a bit tricky to get temperature right.
The staff were amazing, great location and beautiful gardens, the breakfast was delicious, we enjoyed our stay and would highly recommend
Stayed in May 2024
Reviewed: 21 May 2024
Eloise
United KingdomNothing!
It's a beautiful little hotel. The pool area is absolutely lovely, with lots of great lounge chairs all around it. The rooms were very good too with a big comfy bed and decent shower. The staff were very kind and helpful. Location is good- lots of restaurants and coffee shops on the main street a few minutes away and the beach is close by too
Stayed in May 2024
Reviewed: 18 May 2024
Pascal
AustraliaAmazing staff. Clean rooms and facility.
Stayed in May 2024
Reviewed: 14 May 2024
Nelunika
Sri LankaThe Bathroom was very small. The wash basin being in the bed room was inconvenient and untidy. In the night when there was no staff around one or two rats got in the kitchen. Breakfast menu should have a little variety. The Nasi however, was good.
The Staff were exceptional. They were friendly & helpful; polite & accommodating. Sanur House was cosy & very clean. The pool area was very cute. The bed Was very comfortable. The main drag is just 10 minutes away. The beach is a litgle away..Overall a very pleasant experience
Stayed in April 2024
Reviewed: 14 May 2024
Julie
United KingdomA little far to the beach, exacerbated by limited access due to the number of resorts along the front.
Receptionist exceptionally helpful. Breakfast was great. Close to cafes and resteraunts.
Stayed in May 2024
Reviewed: 13 May 2024
Paul
AustraliaWe couldn't think of anything that we didn't like
We loved the location and the relaxed vibe
Stayed in May 2024
Reviewed: 11 May 2024
Serge
PhilippinesPoolside relaxation
Stayed in April 2024
Reviewed: 6 May 2024
Gina
IndonesiaThe staff were friendly and helpful. The breakfast was great and the room, pool and surrounding area was clean and well maintained.
Stayed in May 2024
Reviewed: 2 May 2024
Elaine
United StatesLoved it all.
The gardens were incredible. The staff went above and beyond especially Debbie and Katut. good adventure so wonderful Debbie deliver breakfast every morning." and.Katut dress to my husband in the traditional Bali clothes.
Stayed in May 2024
Reviewed: 24 April 2024
John
Australia- Our room was immediately adjacent to the breakfast area which was a little noisy while trying to get a sleep-in after our late arrival.
- Perfect for an overnight stay after our late night arrival into Bali airport and before catching the fast ferry to Lembongan Island the next day. Clean, comfortable room and welcoming staff. - Breakfast was included in our rate and was excellent with a selection of Indonesian and Western food. - Quiet location 200metres down a laneway off Sanur’s main street. - Sanur House will arrange airport pickup on request which made arrival into Bali and getting to our accommodation stress-free. - Nice swimming pool area with day beds.
Stayed in April 2024
Reviewed: 23 April 2024
A-tuesday
AustraliaLove this little boutique hotel... every staff member were gorgeous . So grateful for the family friendly accommodation. Walking distance to everything.
Stayed in March 2024
Reviewed: 16 April 2024
Niels
IndonesiaNothing really
Clean rooms, quiet although in the middle of Sanur, friendly and accommodating staff, very nice a well kept garden ambience
Stayed in April 2024
Reviewed: 13 April 2024
Willshire
United KingdomNothing
Location was perfect just far enough away from noise. Room was big and clean. Pool was a lovely escape after busy days. Staff were incredible so attentive and always with a smile
Stayed in April 2024
Reviewed: 9 April 2024
101manda
AustraliaThe shower could have been a bit cleaner but this the only minor flaw
I love the people who work here as they make it feel very homely especially as I was travelling alone.
Stayed in April 2024
Reviewed: 8 April 2024
Dennis
SpainThe safe in the room was to small for a laptop. No big deal, but if there's a safe I'd like to stick my expensive stuff in there...
Super comfy bed Nice breakfast Very quiet room Great staff Ice cold aircon (adjustable of course)
Stayed in April 2024
Reviewed: 8 April 2024
Lynda
AustraliaThe pool was hot not comfortable to swim in anytime day or night. A shame as it is a beautiful pool and setting
Its friendly staff and location
Stayed in April 2024
Reviewed: 2 April 2024
William
AustraliaBed a little soft for me but perfectly ok.
Wonderful staff - from reception to gardeners, everyone so friendly. Beautiful gardens, lovely pool and very peaceful. The breakfast was excellent and served with a smile every morning. Short walk to the main road.
Stayed in March 2024
Reviewed: 1 April 2024
Otmar
NetherlandsNothing. If I had to mention some potential improvements, it would be the breakfast choice that could be a bit bigger. Also, for the biggest room, it's a bit implied that it would have a private porch, which it doesn't. The porch is shared with other guests. We did not expect this, looking at the booking.
My wife, baby daughter Juna and I had such a pleasant time at Sanur house. The location, the spacious room, the beautiful garden, the positive vibe and the super friendly, kind and always interested staff. We enjoyed hanging out at the hotel during our stay and having small talk. No questions were ever too much for the staff either. Our daughter adored them. We cancelled our stay somewhere else and booked an additional stay at Sanur House. Straight 10 out of 10.
Stayed in April 2024
Reviewed: 28 March 2024
Lindsay
CanadaThe rooms were a bit small and dark. We had an extra bed put in though, so it tightened things up a bit.
Breakfast was fantastic, the pool area was nice, the location was great --- slightly off the main area but close enough. I would stay here again.
Stayed in January 2024
Reviewed: 23 March 2024
Eremie
RomaniaThe villa is really nice. The pool area and the garden are just heaven. The staff is really friendly and helpful. Would definitely choose again for a stay in Sanur. Close to main road with restaurants and shops, beach as well, but still away from the noise.
Stayed in March 2024
Reviewed: 21 March 2024
Danny
AustraliaNothing.
We loved everything. Location, pool, clean rooms, breakfast and no noise. The staff were amazing - friendly, attentive and they made us feel like family!!!!
Stayed in March 2024
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