Singasari Street, Bali, 80361 Kuta, Indonesia
#60 of 188 hotels in Kuta
Guests' ChoiceBased on 694 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 12 May 2024
Maria
IndonesiaI am a 73 year-old woman, usually only my friends address me by my first name, still the people at reception did so as if nothing. Also, though I have no problem in doing so, I was asked to pay up, first thing upon arrival; regardless of the fact that my booking was secured by credit card. No hair drier in the room.
Stayed in May 2024
Reviewed: 2 May 2024
Pavelas
United KingdomIn you room you can hear all noise from corridor.
Restorant , swimming pool was great. Stuff was very nice.
Stayed in April 2024
Reviewed: 28 April 2024
Pamela
AustraliaBuffet had no control with Indian guests running hands through food after eating standing at buffet with hands.
We loved the room and location in central kuta. Pool bar staff were awesome, pool chair covers a nice touch.
Stayed in April 2024
Reviewed: 25 April 2024
Rozanne
AustraliaA little overpriced for what this place was worth.
Clean and central to everything
Stayed in March 2024
Reviewed: 21 April 2024
Gail
AustraliaMosquitoes were an issue for me but not my husband
Clean, friendly staff and location
Stayed in April 2024
Reviewed: 18 April 2024
Pam
AustraliaLeaving!
Close to bars and restaurants. The pool was amazing. Breakfast lovely. All the staff were so nice.
Stayed in April 2024
Reviewed: 14 April 2024
Betty
IndonesiaThe loud music in the afternoon. My family could not take a nap because of it, felt like a beach club instead of a resort
Spacious suite room and beautiful garden
Stayed in April 2024
Reviewed: 12 April 2024
Jade
AustraliaUnfortunately when we arrived our bathroom flooded straight away. The bathroom had no said vents so there was mold growing over the 2 weeks. And the entrance 1st floor of rooms smelt like sewage the entire, including our room. But it didn’t bother us too much as we just loved the place.
Absolutely loved the location, staff were beautiful and the hotel was just beautiful in general
Stayed in April 2024
Reviewed: 4 April 2024
Kate
United Arab EmiratesThe food could be better. We tried the Italian and another restaurant. Also in the first half of the day was little bit noisy in the corridor. So if we wanted to sleep longer in the morning, it was not easy.
The facilities and the location of the hotel were nice. The staff was very friendly and helpful.
Stayed in April 2024
Reviewed: 3 April 2024
Cheryl
AustraliaThe bed was a little hard and the drain smelt in the shower only when you ran the shower
I loved the property it was in a great location. We got upgraded which was amazing
Stayed in March 2024
Reviewed: 31 March 2024
Karlie
AustraliaNot much to say here, but there were things that needed replacing (e.g. bathroom had damage to tiles, bed with a broken slat, loose tiles/boards in the pool area). Could be applied to Kuta in general, but it’s definitely tourist prices - it’s cheaper than Australia, but don’t forget the 21% tax on top of each item’s cost (which can rack up quickly within the walls of the hotel).
The vibe is tranquil and relaxing, the staff are incredibly friendly and accomodating (all speak English well). Breakfast is lovely and all the facilities and restaurants are of such high quality; the pool and bar is glorious! The resort room we stayed in was luxurious with a lot of space, comfortable features and daily spotless cleaning. It’s a very convenient location, short walk to the Beach, Waterbom and Discovery Shopping Centre with many top restaurants and convenient marts within it’s walls. Happy to note we weren’t stung with any unexpected costs upon check out either. We’ll absolutely be going again!
Stayed in March 2024
Reviewed: 29 March 2024
Jessica
AustraliaHad difficulty getting the room cleaned and asked admin multiple times, told it would get done but it wasn’t sorted and with rubbish building up, was annoying. The last 3 days were good after having to whinge.
Staff, pool and surroundings all lovely.
Stayed in March 2024
Reviewed: 25 March 2024
Ga3ll3
BelgiumRooms and hotel are old so you can see that time has done its thing: some water leaking, old broken mirror in bathroom, bathroom was not the cleanest (rust, water deposit, dirty joints…)
Great large room, good wifi and the pool was dreamy!
Stayed in March 2024
Reviewed: 25 March 2024
Brimb
AustraliaThe mould in the bathroom was pretty bad, the back of the toilet was leaking too. The aircon dripped water pretty terribly and is definitely due for a service.
Staff are brilliant very accommodating and friendly. Location is perfect right in the middle of Kuta. Pool was nice although drinks were very expensive. Good for a short stay to explore Kuta, housekeeping are amazing, left us a little towel doggy.
Stayed in March 2024
Reviewed: 23 March 2024
Rachel
AustraliaGreat location, lovely property and the pool was delightful
Stayed in March 2024
Reviewed: 22 March 2024
J
United Kingdomdated and worn out bedroom
pool and spa were amazing
Stayed in March 2024
Reviewed: 14 March 2024
Sandra
Australiaroom had a bit of mould on the ceiling above the bed, room 605.
location and the breakfast included in the price of the room
Stayed in February 2024
Reviewed: 5 March 2024
Gary
AustraliaRestaurant wasn't terrible but I expected better.
Great location nice pool. Wasn't that I.pressed with the food at the restaurant. Was ok but bit limited crispy pork wasn't crispy
Stayed in March 2024
Reviewed: 29 February 2024
Leytoneric
SingaporeThe water in the room needs to be replenished every few days . Stayed there for several days , water ran out on day 2 .
Room was decent in size for the price paid . Clean hotel .
Stayed in January 2024
Reviewed: 22 February 2024
Terrence
MalaysiaBathroom door didn't lock properly. Gym was a little disappointing. Halal food wasn't really halal
Beautiful hotel ambience. Friendly staff. Came with a balcony
Stayed in February 2024
Reviewed: 20 February 2024
Nigel
Qatarswimming pool water was slightly too cold for me, but others seem to enjoy)
clean and cozy, good location, good breakfast,good staff
Stayed in December 2023
Reviewed: 19 February 2024
Sarah
AustraliaVery western prices around the pool bar
Beautiful surroundings and facilities
Stayed in February 2024
Reviewed: 15 February 2024
Tiffany
MalaysiaThe buffet breakfast selection was a bit poor. Not much variety, can be improved.
Stayed in February 2024
Reviewed: 13 February 2024
Cynthia
United StatesMore attention to details in the room is needed. We had a sink that did not drain, hair dryer that did not work, torn bathrobes and bath wash dispenser was empty.
Excellent overall
Stayed in February 2024
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