Jl. Prof. Dr. Satrio Blok B7/A3-01 CBD Bintaro Jaya, Tangerang Selatan, 15224 Serpong, Indonesia
#10 of 31 hotels in Serpong
Guests' ChoiceBased on 124 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.2
Staff
8.9
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 19 April 2024
Lucy
IrelandNone
Location is good, variety of breakfast is excellent. Just little bit note here, chicken and some dessert (bolu and kue lapis) is quiet hard. All bubur variety also too sweet. Overall it's good.
Stayed in April 2024
Reviewed: 10 April 2024
Didiet
AustraliaThe service, facilities and location.
Stayed in April 2024
Reviewed: 27 March 2024
Ilonka
IndonesiaNone
Breakfast has plenty of choices, coffee is amazing. Room is clean with a wonderful view of the area. Staffs are very friendly and efficient, helpful and polite when fixing an issue in the bathroom.
Stayed in March 2024
Reviewed: 31 January 2024
Mathias
IndonesiaThe room was clean and the bed was comfortable, however, one of the pillows was lumpy.
Friendly staff. Easy to check in and out and great location overall. Spacious room with complementary water.
Stayed in January 2024
Reviewed: 26 November 2023
Bachtiar
SingaporeLimited parking space, stayed 2 nights with both nights having a wedding reception, hotel guests could not get parking inside, late night have to go down to park the car inside the hotel premises
Convenience location for Bintaro area
Stayed in November 2023
Reviewed: 12 November 2023
Hung
SingaporeFar away from city centre making it long travel to and from city centre. Hotel partially renovated causing facility at some levels not as good. Aircon for my room (level 9) not functioning since day one but hotel cannot solve the problem and they downgraded me to standard room at level 6 but it is much newer and better room. So lookout for renovated rooms at level 5&6 I believe…..
Very friendly and helpful staff. Can run and jog around the hotel
Stayed in November 2023
Reviewed: 12 November 2023
Hung
SingaporeFar away from city. If you need to travel to city centre very often this would not be an ideal hotel as travel time during peak hours will be about 1-2 hrs to and from city. Aircon not working well with my room, hotel can’t solve the problem so they downgraded my room. If you are going to book please choose level 5 or 6 which they completed the renovation and the room is much better. I got my last day downgraded to level 6 but the room is newer and better then my executive room at level 9
Friendly staff and ambient.
Stayed in November 2023
Reviewed: 10 November 2023
Yasykur
ThailandNice hotel
Stayed in October 2023
Reviewed: 25 October 2023
Petrus
AustraliaNone
I love the hospitality and the friendliness of all the staff at the hotel. Great job and thanks for your friendly service.
Stayed in September 2023
Reviewed: 10 October 2023
Aminuddin
MalaysiaNone
Location was near to our intended place of visits. Restaurants are nearby.
Stayed in October 2023
Reviewed: 24 September 2023
Muhammad
IndonesiaStaff (breakfast staff). Poor meal for breakfast
Stayed in August 2023
Reviewed: 16 August 2023
Firman
Saudi ArabiaThe furniture is kind of old
The lication is very strategic
Stayed in July 2023
Reviewed: 15 July 2023
Ezra
IndonesiaI was here for a late night check in, the staffs make the check in process quickly as I about to fell asleep. Nice breakfast buffet for this price point Location close to trans snow world
Stayed in June 2023
Reviewed: 2 July 2023
Lina
AustraliaBreakfast was good, the staff was friendly.the location was great.
Stayed in June 2023
Reviewed: 27 June 2023
Allison
MalaysiaIf there is portable shower head rather then a fix shower.
Breakfast is excellent. AC in the room is consistent be it day or night. Unlike some hotels the AC is like sauna at night even you put as high fan and at 21°C. Helpful and friendly staffs
Stayed in June 2023
Reviewed: 27 June 2023
Neni
United StatesI somehow had a little problem with the Wi-Fi.Maybe it was just my phone.
The room was clean, well organized, beautiful. The breakfast you served were amazing.
Stayed in June 2023
Reviewed: 22 May 2023
Michael
SingaporeRange of food
Stayed in May 2023
Reviewed: 26 April 2023
Muhammad
Indonesiaparking area too small
easy to get to anywhere
Stayed in April 2023
Reviewed: 6 February 2023
Maisarah
Malaysiabreakfast selection not much. breakfast menu is the same. maybe can improve in food section
quite
Stayed in February 2023
Reviewed: 23 January 2023
Tuncay
TurkeyBreakfast they charged my small kid no logic how much he can eat
Location of the hotel help me to finish my job quicker
Stayed in January 2023
Reviewed: 19 December 2022
Ali
IndonesiaThere were noises from other rooms and motorcycles in the streets.
Cleanliness of the room. Kindness and hospitality of the staff. Wide variety of delicious food in the breakfast.
Stayed in December 2022
Reviewed: 26 September 2022
Litany
Indonesiawe had to wait 45 min late from the scheduled check in (2 pm). I think it is because they're understaffed and weren't prepared for surge in guest arrivals at that time. better to give solution immediately.
a lot of choices for food, either in room services or breakfast. taste good. room is spacious for family of 4 with 2 tods, comfort blanketing, and clean.
Stayed in September 2022
Reviewed: 29 August 2022
Ratih
IndonesiaI once thought that the room is soundproof. then I turn out that it wasn't really soundproof. I still can hear people talking from outside their rooms.
I like the food and the services from hotel's staff. the food are nice and divers, the staff is well services.
Stayed in August 2022
Reviewed: 2 July 2022
Gary
AustraliaI liked all amenities and the staff was very helpful
Beautiful hotel and staff
Stayed in July 2022
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