It seems they don't have sauna room…

Staffs are pretty/handsome and friendly! They even have breakfast boxs for people who need to climb the volcano extremely early! Will recommend to my friends who also wanna go to bromo in the future…

Stayed in May 2024

Room was good except need to update the Bathroom. Its about time to renov the Bathroom !

Breakfast and the Pool were good.

Stayed in May 2024

Good thing is the variousity of the breakfast, it is so good, but maybe because of too many some of the food lil bit tasteless, but overall it is an enjoyable breakfast.

Loves everything about this hotel, from the security,front desk, housekeeping, pool, the breakfast. Room is very clean, loves the hospitality. Will be back for sure.

Stayed in April 2024

Bathrooms a bit outdated and could be cleaner

Great Breakfast Great Staff and Service Great Pool

Stayed in March 2024

Friendly staff and clean

Stayed in March 2024

- it will be great if the family room which can fit for 4 person has 2 bathrooms - please not use AQUA as compliment mineral water

breakfast was great and a lot of variety swimming pool big and clean

Stayed in February 2024

The hotel was extremely clean and comfortable, not to mention beautiful.

Stayed in February 2024

The gym equipment and facilities could be improved.

Santika Malang was perfect for the purpose of our trip. The location is close to everything (it was a great location to leave from for the purpose of our Bromo tour). The rooms were clean and comfortable. Our family loved the pool. Breakfast had a good selection of Indonesian and Continental options. Our highlight of the stay was the staff, who were always understanding and accommodating and who went above and beyond to improve our experience. Thank you so much to the concierge team, the reception team (thanks Mas Iwan for your Malang food recommendations and mba Dessy for all your help with our room) as well as room service and restaurant team (thank you Pak Ian for your help).

Stayed in December 2023

Breakfast, location, pool, attentiveness and dedication from staff were fantastic. The rooms were very comfortable and clean perfect for our purpose with the family.

Stayed in December 2023

When I booked the hotel via booking.com, I received message from them that I need to pay at least for the first night in advance. It is not common when I used booking.com, because we have guarantee it with credit card and the hotel can deduct it directly from the card if there is a possibility of fraud. But I paid it by using my card A DAY BEFORE MY ARRIVAL. And when I arrived in Malang, the recepcionist did not mention anything to pay the rest of the bill (I stayed 4 nights). But then when I enjoy Malang in our first day, the hotel contacted me by phone and asked me to pay the bill. THIS IS INSANE! For the big name like Santika, they must treat guest with honor and trust, not like criminal who will try to steal from the hotel. And finally the hotel "steal" my money with their laundry service. I have sent 5 items to be laundried, and the total cost is Rp. 130.000 with a very bad result. They sent us the laundry in our last day before checck out, and it looks that they did not ironing our clothes. I have many times experiences to stay in Santika Hotel, and this is the worst.

The breakfast are not delicious. Yes, they have many kind of foods, but the taste is only average. Room is big, bigger than any other hotel in Malang area, but the floor tiles are very old. Some of their floor tiles are moving when I step on it. The view from my room is good, we can see pool and park, but the room itself will need to be renovated.

Stayed in November 2023

Could here the neighbors very clearly

Great location and good breakfast

Stayed in September 2023

Facilities in the room a bit outdated. Cleanliness could be improved

Easy access from toll road. Easy parking. Breakfast tastes good.

Stayed in September 2023

Bathtub needs renovation and no dirty curtain change to glass.

Nice clean nice stadf good breakfast

Stayed in August 2023

The bathroom. This was too old. They should renovate it. Other than that the room was perfect.

The people at the hotel. Very good and welcoming staff. Breakfast was nice too.

Stayed in August 2023

Bathroom could be renovated

Finally a great breakfast in Java! Really pleasant pool space and restaurant. Room was spacious.

Stayed in August 2023

Warm, exoctic, comfort. Good vibes.

Stayed in August 2023

gym room need to be improved

all

Stayed in July 2023

The walls are very thin. We heard our laud neighbours. And sounds from mosque in the middle of the night. Not forget to bring earplugs. It would be great to have knives in the restaurant-will be much easier put the butter on the toast. Of course, it is possible to do with spoon:)

We had family room on 6th floor. The room is spacious, clean, comfortable beds, small balcony, refrigerator in the room. Very good breakfast-a lot of asian food, many fruits, eggs station, bakso and soto ayam. Nice swimming pool. We have used massage in the room-it was very good after few days of hiking. And not very expensive-210k:)

Stayed in June 2023

it was really noisy and the room was not clean

the property is big and 5/10 mins from the center. there is a big and nice pool. there is a nice restaurant and is possible to have a take away breakfast if you leave early for excursions.

Stayed in June 2023

Gym needs upgrade definitely

Breakfast good.. staff good, bed good

Stayed in May 2023

Breakfast was delicious

Stayed in May 2023

Smooth check-in. Close to the city center. The room was big and clean. Variety indonesian breakfast and it tasted really good. The price is excellent for a standart hotel.

Stayed in May 2023

The room is clean and nice view, the staff are helpful and the breakfast was good with lots of varieties food.

Stayed in May 2023

Lovely size clean room, helpful staff and Great breakfast.

Stayed in May 2023