Jalan By Pass Ngurah Rai 35,Sanur, 80228 Sanur, Indonesia
#102 of 102 hotels in Sanur
Guests' ChoiceBased on 580 hotel reviews
8.3Cleanliness
8.4
Comfort
8.3
Location
8.4
Facilities
8.3
Staff
9.4
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 31 October 2023
Shelly
AustraliaMattress a bit too firm
Great pillows, friendly staff. Lovely grounds, good food. Value for money
Stayed in October 2023
Reviewed: 31 October 2023
Kirsten
Australiafood was good, not great.
Service and staff great, good location, clean room
Stayed in October 2023
Reviewed: 27 October 2023
Jill
IndonesiaBathrooms could use a little renovation.
Very nice hotel with beautiful pools and gardens. Lovely staff and clean rooms! Also good location, 5 minutes walk to the beach!
Stayed in October 2023
Reviewed: 27 October 2023
Siphumelele
South AfricaOur room was a bit dark even with the lights on. We were close to the lobby and pool, so it was a bit noisy at night.
The staff was very friendly and helpful. The breakfast was good and the restaurant had a nice view of one of the pools. The villa is quite beautiful with lots of greenery and is a short walk away from the beach.
Stayed in October 2023
Reviewed: 22 October 2023
Mohd
MalaysiaLimited gym equipment
Infinity pool
Stayed in October 2023
Reviewed: 12 October 2023
Chika
JapanFriendly and courteous staff.
Stayed in October 2023
Reviewed: 12 October 2023
Eon
IrelandThere could have been a thin duvet instead of a blanket on the bed
Locations was great. Rooms were very spacious really tidy and staff were very friendly, they went the extra mile to make us feel at home. Two pools in the hotel were exceptionally clean withe comfortable loungers. Would recommended.
Stayed in October 2023
Reviewed: 12 October 2023
Eileen
Malaysiacan have better coffee instead of brew coffee only
the enviroment is very nice and food is ok only
Stayed in August 2023
Reviewed: 10 October 2023
Steve
AustraliaBed was a little hard
The hotel is lovely, very Bali with beautiful lush grounds and friendly staff
Stayed in October 2023
Reviewed: 7 October 2023
Trudy
New ZealandThe shower wasn’t great, and you had to hold the shower head otherwise it would spray water all around the bathroom. There were also lots of ants in the bathroom (my friend didn’t have this issue in her room). As I was only staying one night it didn’t bother me much. The tv was awful quality but again I didn’t go to the hotel for the tv (just had it on for background noise while I was getting ready).
The location was ideal as we booked this just for the closeness to the fast boats, took 5-10 min walk. It is right on a busy road but once you are inside the hotel you don’t hear the traffic. The pool was lovely and the staff were the friendliest I have met.
Stayed in October 2023
Reviewed: 6 October 2023
Andrew
New ZealandThe bathrooms were a little dated but functional
We loved the friendliness of the staff, it was a smaller hotel and that it was very quiet.
Stayed in October 2023
Reviewed: 6 October 2023
Veronica
AustraliaThe bathroom was mouldy and the mattress was a bit hard
Easy access to pools and restaurant
Stayed in September 2023
Reviewed: 4 October 2023
Courtney
New ZealandQuite a busy area so a bit of traffic
Staff were amazing
Stayed in October 2023
Reviewed: 3 October 2023
Kim
NetherlandsToilet was a bit clogged
Spacious room, very comfortable bed, nice pools, very close to the beach/harbour.
Stayed in October 2023
Reviewed: 27 September 2023
Thayana
IrelandTowers and toilet old and a bit dirty.
Loved everything. Very close to Sanur Port and beach. 2 Pools. Amazing Balinese Massage. Good food and breakfast. They added an extra bed for my friend. And the price is fair!
Stayed in September 2023
Reviewed: 26 September 2023
Christie
United KingdomBathroom wasn’t clean, more sun loungers needed
Lovely staff and quiet pools
Stayed in September 2023
Reviewed: 25 September 2023
Jeff
AustraliaBreakfast great, room, pool, location and staff terrific.
Stayed in August 2023
Reviewed: 22 September 2023
Syeda
United KingdomThat the curtains in the room was dirty, one of the beds weren't clean, which I didn't know at the time. And wish the breakfast was better with more choices.
I like the room design and layout, and the staff were very attentive.
Stayed in August 2023
Reviewed: 15 September 2023
Chrissie
New ZealandTwo lovely pools and a nice restaurant. On-site spa for great massages.
Stayed in August 2023
Reviewed: 14 September 2023
Dianne
AustraliaThe rooms we think need a bit of upgrading. Not enough power points and lighting could be improved especially if guests wish to read at night.
Lovely gardens and swimming pool areas. Staff were delightful and always willing to help out with any requests. It is a small and intimate resort which makes for a very relaxing holiday . The massage spa facilities were excellent…. Superb massage!
Stayed in September 2023
Reviewed: 12 September 2023
Lisette
NetherlandsThe food in the restaurant wasn’t really good, but no problem for one night.
Beautiful surroundings, excellent service and very nice rooms. A great pool to relax by.
Stayed in September 2023
Reviewed: 11 September 2023
Keri
AustraliaBeautiful grounds/pools, restaurant staff and food.
Stayed in September 2023
Reviewed: 9 September 2023
Dorothy
AustraliaA great breakfast.
Stayed in August 2023
Reviewed: 30 August 2023
Libby
United KingdomLittle close to main road but once you’re I you can hardly hear it
Staff were very friendly after our longggg flight room was huge! Didn’t get a chance to use the facilities but looked great!
Stayed in August 2023
Reviewed: 28 August 2023
Till
GermanyOur room in the main building appeared to be a bit dated, but everything was well maintained and worked. If you want to be closer to the beach front restaurants and the main town area, this is maybe not the right choice, but you can either get a taxi or use the hotel's shuttle (at fixed times) to get closer to the center.
Searching for hotels in Sanur can be exhausting, as the choices are seemingly unlimited. Of course it is narrowed a bit once you adjust budget and general preferences, but still there is a lot to pick from. As it was not our first visit to Sanur, the main goal was to find a decent place to relax after the flight, before heading to our final holiday destination via a domestic flight. The Sri Phala is easy to miss from the main road, but it is bigger on the inside with several buildings spread out across a nice garden area and you have 2 pools to choose from. Walking distance to the beach was also on our list, and during daytime you can use a gate at the back for an even shorter walk. Arriving rather late after being stuck in traffic, we were happy to hear the restaurant is still open and it served some really nice food! Breakfast was also good, and the staff both in the restaurant and at the front desk is really nice and helpful! Our room in the main building appeared to be a bit dated, but everything was well maintained and worked. If you want to be closer to the beach front restaurants and the main town area, this is maybe not the right choice, but you can either get a taxi or use the hotel's shuttle (at fixed times) to get closer to the center.
Stayed in July 2023
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