Jalan Manyar Kertoarjo No. 100, Mulyorejo, 60231 Surabaya, Indonesia
#23 of 160 hotels in Surabaya
Guests' ChoiceBased on 111 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
9.0
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 5 May 2024
Nadia
IndonesiaNot much choices for breakfast
Value for money, comfort room
Stayed in March 2024
Reviewed: 25 April 2024
Handayani
IndonesiaParking lot a bit far away
Excellent maintenance 👍👍
Stayed in April 2024
Reviewed: 7 March 2024
Kes
AustraliaWished the carpet in the room is renewed. And bathroom shower cubicle cleaned in a more detailed manner. Otherwise all good.
Great location. Friendly staff. Room cleanliness not too bad. Breakfast spread was also alright.
Stayed in March 2024
Reviewed: 2 January 2024
Robby
IndonesiaThe room is old. Need renovation urgently.
The staff is incredibly friendly and helpful.
Stayed in December 2023
Reviewed: 2 November 2023
Khairul
Malaysiabuffet
nice
Stayed in September 2023
Reviewed: 16 October 2023
Jude
MalaysiaNone
The room is spacious and clean.
Stayed in October 2023
Reviewed: 10 October 2023
Iman
TaiwanAlthough it is not hotel's responsibility, but it would be nice if the main road have an access for pedestrian. There are no traffic lights and me and my colleagues found it difficult to crossing the main road.
Breakfast was good. Location of the hotel is in middle of the town, you can reach most of the important places in Surabaya within minutes.
Stayed in October 2023
Reviewed: 8 September 2023
Agiani
IndonesiaThe bed and shower pressure were two of the highlights during my stay in Swiss-Belinn Manyar. I had a very comforting shower after I arrived and slept really well throughout my stay. Staff are really friendly and location is also great. Will definitely stay at this hotel again in the future.
Stayed in September 2023
Reviewed: 2 September 2023
Sigit
IndonesiaThe rate bit high compared others
Good l9cation
Stayed in August 2023
Reviewed: 18 August 2023
Miguel
United KingdomThe in house restaurant was a bit expensive, they told me that the ikan bakar was a salt water fish, but it was definitely fresh water fish, easy to know because they taste completely different, I didn't complain but I thought it wasn't nice trying to fool me, I also wish they adjust or create a price for families rather than charging families(with small children)for 2 full rooms, other hotels do it, otherwise I think is a great choice for a weekend or an overnight stay, specially since we have direct flights from Penang, Johore and Kuala Lumpur.
It's a nice hotel, great 3 *, modern and bright, very clean, TV 📺 works and not a bad choice of local and international channels, good breakfast and near train station and a nice big mall.
Stayed in August 2023
Reviewed: 24 July 2023
Cm
South AfricaThe swimming pool was only open for 2 hours between 6-8pm which was inconvenient. The charge for airport transfer was excessive and more than double a normal taxi. The "American" breakfast was a bit disappointing - it was all bread and no/little protein. Some eggs would have been nice. However, it was very generous.
The room was clean and spacious. Staff were very helpful and friendly.
Stayed in July 2023
Reviewed: 15 July 2023
Rosi
Indonesiafull of smile all the staff, good food, room clean, swimming pool clean.. perfect and will back again with all my nephew
Stayed in July 2023
Reviewed: 15 June 2023
Wei
SingaporeAircon was leaking. But staff was helpful in arranging for change of room. Wish there was a gym in addition to the pool !
Good spread at breakfast. Room was spacious and comfortable. Staff were polite and helpful
Stayed in June 2023
Reviewed: 8 June 2023
Freenyan
Australiaas expected
Stayed in June 2023
Reviewed: 17 April 2023
Aizah
SingaporeThe restaurant is not in close room
location
Stayed in February 2023
Reviewed: 11 April 2023
Tawatha
NetherlandsBesides the swimming pool there were not more extra facilities.
The swimming pool. The breakfast. The staff was super polite and helpful.
Stayed in April 2023
Reviewed: 11 April 2023
Zoran
AustraliaAfter our stay, we found out that the hotel provided 24-hour in room food service. I didn't notice when I booked by trip, so part of this was my fault, but the room had no menu provided, which would have prompted us to order food to our room. Traveling with a 4mth old, getting down to breakfast during our stay wasn't easy, so we left the hotel every day to eat out. This wasn't easy either. Dinners we order gojek every night, had we had a menu in our room I'm sure we would have used the hotels room service more often.
The room was amazing, and the location was perfect for doing business at the Australian Consulate during our short stay in Surabaya.
Stayed in April 2023
Reviewed: 31 March 2023
Ming-hui
Taiwanbreakfast is great.
Stayed in March 2023
Reviewed: 16 March 2023
Gerald
IndonesiaBed pillows were exceptionally uncomfortable
Staff were friendly and helpful
Stayed in March 2023
Reviewed: 20 February 2023
Sintho
IndonesiaThe refrigerator in the room was not working and the restaurant was bit narrow
The room was nice, I like the shower the most. In room dining was delicious, I ordered nasi goreng kampung
Stayed in February 2023
Reviewed: 21 January 2023
Raka
SpainThe reception couldn’t charge my credit card because I wasn’t there. It’s a bit hassle for my parents to pay during check-in.
I booked there for my parents and some relatives. They like staying here although it’s only for a night
Stayed in January 2023
Reviewed: 19 December 2022
Emil
IndonesiaSwimming pool too small
Room, location
Stayed in December 2022
Reviewed: 16 November 2022
Widya
IndonesiaCar Parking (for person who don’t like his/her car being parked by vallet service to the building across the street)
location, cleanliness and room size
Stayed in October 2022
Reviewed: 9 October 2022
Ivyannoc
IndonesiaSpeedy check-in, clean room, friendly staff, complimentary valet service, close to shopping mall and some decent restaurants.
Stayed in October 2022
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