The room was comfortable but a little out dated. The noise from a nightclub across the road can be heard from 2230hrs til 0230hrs, although this did not keep us awake. I recommend booking the villas or suites for a quieter location.

The staff were extremely friendly, no one didn't greet you in some way which was pleasant. The breakfast was plentiful with a good range of food.

Stayed in April 2024

bathroom is not very clean and drinking cup is not clean

good location

Stayed in May 2024

Not enough hot water to have a bath

Great location

Stayed in April 2024

A bit noisy hotel, being on grnd with people going past room. Club Stonewall music across rd goes till 2am... but I slept as was tired each day. 1st rm AC was leaking and fresh paint dripping on floor, I changed rooms. As a solo female traveller I'm conscious of being safe and privacy consider if taking grnd flr room. Shower head, taps a bit old need replacing. No fan in bathroom.

Location, bar and restaurant at the front of the hotel, somewhr to sit and watch the world go by while chilling, having a cool drink. The staff really were just beautiful. I saw a rude disgruntled customer at reception and they managed it very well. The pool is devine, an oasis from the heat. I booked a pool.access room which just meant on grnd closet to pool. While it was noise, it is the best to access pool and bar and chill in own deck chair. Food and breakfast buffet all great, fresh water everyday in room. I had to change rooms but staff were just lovely about it.

Stayed in April 2024

Very good location, easy to get taxi, restaurants and shops around, breakfast is super complete, pool also nice. 24 convenience store near by

Stayed in January 2024

Drinks could be cheaper

Nice and close to town and beach

Stayed in March 2024

Bed got buds; Bathroom cleanliness was worried.

Super Friendly staffs.

Stayed in April 2024

The smell on the last day in our room

The pools

Stayed in April 2024

Bathroom smelled a bit weird.. like roaches, just the shower drain tho. Other than that it was great.

Great location! Everything is close by, the beach, marts, eateries

Stayed in April 2024

Front access

Location

Stayed in April 2024

The property can be noisy with street noise and music

The pool areas are lovely and relaxing

Stayed in April 2024

The kitchen facilities were very light on with a few additional kitchen ware eg some small saucepans, bowls for cereals and perhaps a microwave. There was a stove but no pots and pans to go with it. Our grandkids were sick during our stay and something light prepared in the room would have been fantastic.

I really appreciated the staff, their friendliness and willingness to help and make our stay comfortable and enjoyable. I also liked that the apartment was spacious although a little dated.

Stayed in April 2024

The bed could have been at a better condition, it felt pretty cheap and the view of my room wasn't the best because all I can see was the cement wall from the other side of the building. Also there was some insects in the room but it was bound to happen because of the location.

The breakfast was good and had so many options, which was good. I also like the gym, and the temperature of the gym was great, and I was able to work out without over-sweating. And the pool! That was the first thing that I went to and it was amazing, including the amount of space to lounge in.

Stayed in January 2024

The bar prices including taxes were excessive. The decking around the pools outside the suites was dangerous although I could see that it was in the process of repair.

Loved the friendly staff. The buffet breakfast was great. The pool area was delightful

Stayed in April 2024

The juice need to be colder

Breakfast was excellent apart from the butter! That was awful

Stayed in April 2024

Room Service could be a little quicker and the AC needs to have faster cooling.

Fabulous Breakfast

Stayed in April 2024

In the standard room to the street it was super noisy. There was no chair at the desk and the aircondition did not work.

The room to the courtyard are nice and quiet, the suites are amazing

Stayed in March 2024

All satisfactory . Staff especially Sarah treated us like royalty. Provided great setvice. Husband had small fall . Staff could not do enough for us even providing a complimentary fruit plate to our room so my Husband could rest.

Stayed in March 2024

The setting up and use of the bbq around the pool somewhat interferes when relaxing and using pool in early evening. It really did get in the way. This most definitely needs addressing. The gym is located in the wrong place, very small with minimal equipment. It opens too late in morning at 0800. If it was located on ground floor away from bedrooms I am sure it could open at 0600 more people would use it.

Breakfast was lovely. Wide range of choice. Set out beautifully. The courteousness of all staff. Exceptionally presented, friendly and well mannered.

Stayed in March 2024

Variety and service, friendly staff

Stayed in March 2024

I had a late night checkin. The staff were friendly, welcoming, enthusiastic, and efficient. The room smelled musty when I entered. Living in a humid area, I know the challenges that it can take to deal with such an issue, but it is easily possible, and consistency is important to avoid the issue. The mirrors are slightly rusting around the edges. I tried to adjust the aiconditioning a message about the filter briefly flashed across the screen. I forgot to tell them about that. I called the front desk to ask for another blanket, but the staff member who answered said there was no spare blanket. The bedding was white but greying and older. The door to the pool had space that bugs could get through, but it was aircon cold, so it was less inviting for some bugs. When departing, I asked the only person not busy, who happened to be a trainee, if I could store my luggage while I do something before my driver arrives. The trainee in the morning was verbally stumbling to answer my question, maybe it was language and / or my english accent but another staff member acted quicklyandpositively.

Clean restaurant and reception area. Friendly fantastic staff. There was a nice patio walking to the pool from my room . The area was clean and quiet. The front of the building was busy, so the quiet poolside at night was great. Breakfast buffet fantastic.

Stayed in March 2024

There is an issue with humidity in the hotel. The smell of humidity was unbearable we had to ask the staff for an air freshener. They were very quick and kind on providing it but we needed to spray the room a few times a day to bear with the smell. The cleanliness was alright not the best but okay for the price I guess, specially the toilet the shower glass barely cleaned.

The staff are very nice and kind. The location is good and the food is alright. The buffet has a lot of variety and all food is halal. (They also serve pork)

Stayed in March 2024

I like everything about the hotel. The location, the rooms, the stuff, the breakfast

Stayed in March 2024

Given the location, a short walk from the beach in Seminyak, this must be the most cost effective 4 star hotel around. It was lovely and the facilities and gardens were great.

Stayed in March 2024