Jalan Kartika Plaza No.127, 80361 Kuta, Indonesia
#17 of 186 hotels in Kuta
Guests' ChoiceBased on 1156 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 29 April 2024
Anuradha
AustraliaThe rooms are not soundproof. This is located next to a church so we could hear the bells tolling quite loud. It’s located in front of a shopping centre and sometimes they have live music and some exercise sessions in the morning, so you can hear that into the room if they are using a mic.
The location is great if you need a stay close to the airport. Everything was very clean and a nice aesthetic. The staff was also very friendly and helpful. Breakfast spread was quite nice as well.
Stayed in April 2024
Reviewed: 28 April 2024
Hannah
AustraliaThe mall across the road is loud at night, the church next door was loud on Saturday with a group activity and music playing. We did have to move rooms as there’s was a weird vibrating tap noise that kept me awake on our first night all night and you can hear people when they come and go in the early hours when they’ve had too many bintangs!
Pool was lovely, staff amazing couldn’t fault them! Breakfast was great as well. They moved us to a different room straight away when it was too noisy. The cleanliness was fabulous. Great value for money for the three of us in one room. Would book again in the future but ask for a pool access room at the back of the property
Stayed in April 2024
Reviewed: 28 April 2024
John
AustraliaNothing
Staff is very friendly and eager to help
Stayed in April 2024
Reviewed: 26 April 2024
Morgan
AustraliaStaff very friendly and welcoming. Great sized room. Loved relaxing by the pool.
Stayed in April 2024
Reviewed: 25 April 2024
Michele
AustraliaNot enough orange juice or juices
I expected a bit more
Stayed in April 2024
Reviewed: 23 April 2024
Luna
AustraliaPeaceful environment Staff incredibly nice Nice swimming pool area Loved my bedroom with TV and access to pool + shower very nice
Stayed in April 2024
Reviewed: 22 April 2024
Andrea
United KingdomN/A
Everything was perfect! breakfast was great, the pool is beautiful, the staff were so helpful and friendly. The location is right opposite a little shopping centre with supermarkets and great restaurants. We got free airport shuttle service which was amazing too as we arrived on multiple flights
Stayed in April 2024
Reviewed: 18 April 2024
Kirsty
AustraliaI loved have clean and large the rooms were. The staff was lovely and I can’t say enough about the food.
Stayed in April 2024
Reviewed: 18 April 2024
Dakshal
United Arab EmiratesIts is in heart of the area in front of a mall which has live music. This can be somewhat irritating when trying to get a quiet shuteye for light sleepers. Hotel proactively provides ear plugs though.
Location was great and well connected. Many options for food and markets. Pool facilities are awesome and comfortable.
Stayed in April 2024
Reviewed: 16 April 2024
Opamarnie
AustraliaNothing
Convenient location, free airport shuttle and friendly staff along with excellent restaurant (free breakfast) and very good pricing. Great for short stay.
Stayed in April 2024
Reviewed: 13 April 2024
Jill
Australiabreakfast selection was excellent, great variety. Pool environment was clean and pool very inviting. Always towels available Room was very clean and comfortable Staff were very helpful and friendly
Stayed in April 2024
Reviewed: 10 April 2024
Linda
AustraliaBreakfast was OK, but ended up going elsewhere for decent coffee and something more substantial.
Proximity to the airport. Stayed here overnight after arriving in Bali at 2am. Utilized their free airport pick-up service. Communication with driver was very good so knew exactly where to meet him.
Stayed in April 2024
Reviewed: 9 April 2024
Susannah
AustraliaBed was a bit hard
Beautiful room, pool area was amazing
Stayed in April 2024
Reviewed: 7 April 2024
Brian
AustraliaLocation location
Great location. Also the pool was very nice to swim in.
Stayed in April 2024
Reviewed: 7 April 2024
Helen
AustraliaOnly one toilet paper, bali has small rolls so it runs out very quickly (but staff were very helpful in getting more if you asked)
The pool access room was excellent, staff were so friendly, money exchange at hotel with very competitive rates and location was fantastic. The bed was the most comfortable out of all our stays this trip
Stayed in April 2024
Reviewed: 7 April 2024
Mark
United StatesWe were on 5th floor. Would have been nice to have additional elevator at the far end of the building but really stretching to find something we didn’t like.
Well appointed rooms; good pool area; super great breakfast. Attractive hotel with super friendly staff.
Stayed in April 2024
Reviewed: 5 April 2024
Yasmine
AustraliaShower wasn't very powerful. Would have been nice to have real milk instead of packets of creamer.
Good price and the staff were very helpful and accommodating. We were able to organise a late checkout as our flight didn't leave until 10pm. The free airport shuttle was great. Also close to the airport. There is a mall across the road and loads of places to eat and drink nearby. Also liked that they organised a driver for us for sightseeing. Breakfast was really good.
Stayed in April 2024
Reviewed: 4 April 2024
Natalia
United KingdomThe bathroom just wasn’t clean enough for my liking at this cost. The shower drain smelt so bad of the sewage pipe, by the morning it was so strong I had to hold my breath in there. I’m sure not all the rooms were like this but I was only there one night so didn’t bother complaining
Fantastic service, honestly couldn’t fault the staff, and the restaurant was great, very tasty rendang. Lovely to get a balcony to sit on and the pool was great too. Really comfy bed and great AC
Stayed in April 2024
Reviewed: 3 April 2024
Jessica
Australiagrateful for very easy airport transfer breakfast was good
Stayed in March 2024
Reviewed: 31 March 2024
Minna
FinlandHonestly can't say anything negative but the price could always be cheaper.
I had one night at the hotel, so the location near airport was perfect. The reservation included airport transfer which was so convenience. The room with pool access was so nice. As soon as I got my room, I jumped to the refreshing pool. Food and breakfast were delicous with many options. Friendly and polite staff did everything to make my visiting perfect. The hotel is also near the beach and there is a shopping center across the street. Surely coming back again!
Stayed in March 2024
Reviewed: 31 March 2024
Scott
AustraliaAll good
Friendly staff , comfortable bed
Stayed in March 2024
Reviewed: 30 March 2024
Elizabeth
AustraliaIt is next door to a church, but the music was so lovely it seems a shame to say it was a bit loud during the Easter services.
From the very first interaction with the hotel, they were all very helpful and attentive. Restaurant served some great meals and looked after the kids so well.
Stayed in March 2024
Reviewed: 29 March 2024
Shaz
AustraliaThere was absolutely nothing to dislike!
Perfect location, supremely comfortable bed, huge rooms, great pool, excellent food and super friendly staff! Loved it!
Stayed in March 2024
Reviewed: 27 March 2024
Megan
United KingdomNothing. It was all good.
The room was very spacious The rooms had all the facilities needed.
Stayed in March 2024
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