Friendly and helpful staff, we felt very welcome and could not fault our service. We were escorted to our villa with our luggage via a small golf cart type vehicle. Beautiful restaurant Mr Wayan with views and daily breakfast with great coffee and happy hour specials. All of the food was fantastic. The property is well maintained, beautiful grounds and our villa was enormous. We participated in the free rice field trekking tour which was wonderful. Short journey into central Ubud and we took advantage of the airport transfer and daily shuttle services.

Stayed in April 2024

There were some geckos in my room but they are harmless

The staff made me fall in love with them. They were all so lovely, everything that’s needed they’ll give it to you the next minute

Stayed in May 2024

I loved the kidness of the personal and during my stay I met also the proprietary of Wapa. I was suprised by his gentelness. I will return for sure 🙏🙏🙏

Stayed in April 2024

Nothing

Everything! Amazing staff,the most welcoming people ever,very tasty breakfast with a lot of choices,incredible resort with an incredible infinity pool. It s heaven on earth!

Stayed in April 2024

They are quite strict about checking out on time (I suppose because they have relatively high demand). So they won’t be able to offer a late check out (even if you pay).

In the month of April I stayed at Wapa di Ume resort. From my arrival I was greeted with the warmest, most wonderful welcome. I was celebrating my birthday and staff had gone to the trouble to get me a welcome platter of fruit on arrival, a welcome drink, as well as a surprise birthday cake!!! The whole lobby erupted in the birthday song for me and I couldn’t be more pleased! The lead Front Desk Manager Denny was so kind and helpful explaining to me the ethos of this long established resort. In addition to the birthday cake, I was also given a room upgrade and a 200K IDR coupon to the spa. I was personally walked to my upgraded suite by Denny and shown how everything works and settled in. Everyday spent here was a joy and I was so pleased to have chosen Wapa di Ume. Staff: all staff are so friendly and will always greet you with a warm and genuine smile, along with a hello at whatever time of day. They know everyone by name and are always at hand to help. Really conveniently, they have front desk/concierge available by WhatsApp messaging (in addition to traditionally calling/ going in person) reply is instant and it really was an absolute game changer for me! Everyone was wonderful but Nina, Lita, Sumastra, Sushuman, Denny and the wonderful house-keepers get a special mention. Cleanliness: the resort is immaculate. My suite was absolutely spotless! Everyday it was refreshed and cleaned to incomparable quality and every evening I was offered a turndown service too. Shared areas are also spotless, down to the crockery and cutlery in the restaurant - everything is gleaming! Amenities/Resort environment: I have never visited a resort like this. But prior to coming to Bali for the first time this is exactly what I’d imagine. The focus of the resort is on wellness and you can tell as soon as you step foot on the grounds! At the entrance there are pools of Koi fish which you can even feed!

Stayed in April 2024

Nothing not to like didn’t want to leave.

The welcome we got on our arrival they couldn’t do enough for us. We had a wonderful stay at Wapa di ume , the staff made us so welcome the breakfast was very good and the Villa was really nice. They had even done extra little surprises for us due to being told by family members it was golden wedding anniversary.

Stayed in March 2024

Everything

Stayed in April 2024

Our room was quite far from the lobby/restaurant. A golfkart service is provided but still we would have liked a a closer walking distance.

Spacious clean rooms and the staff are the stars of the show. Breakfast is good. Just excellent!

Stayed in April 2024

The room could be a bite more cosy, especially those looking over the river in the new extension of the river whose view from the balcony is less magical than the ones in the old section. Would recommend asking to sat in one in that old section.

Relatively a big resort located in the rice fields with very attentive staff, especially as we were travelling with a small baby.

Stayed in April 2024

The bar near the pool closed to early

Loved the greenery and the rice paddy fields. Serenity and calming the hotel feels. All the staff were all happy and friendly nothing was to much trouble.

Stayed in April 2024

This place is excellent. Room look just like photos and very clean. Staff is very friendly in attentive with a smile and food is wonderful.

Stayed in April 2024

I really can not find anything we did not like about this place!

Perfect stay, perfect start on our vacation. Really recommendable for family with a baby. Especially, the rooms with private pool. The room is also so large that you can have the baby napping in one room and sit around in the other if you are not used to the heat yet. Fantastic staff!

Stayed in March 2024

The Buggy at rhe reception sometimes took too long to come sometimes even 25 mins to go till the room

Amazing room Good property

Stayed in April 2024

The location of the hotel was a very well situated and convenient distance from the main hub. The staff were the ones that made our holiday memorable! They were all incredibly helpful, and so friendly, always willing to assist! Our room was exquisite! Clean, beautiful view and breakfast room service that will blow your mind! We will definitely be back!

Stayed in March 2024

Some of the facilities are understandable old and wearhered from rhe climate. E.g. the sliding doors of our room were sometimes difficultvto close, the regular pool area is nice but a bit older, the Gym has poorly functioning aircon and could use a fixup. Öocation is a bit outside of traffic and there is a shuttle 3x per day but we took mostly cabs. Be aware that because of regular traffic jam, the 10-15 mins ride into town takes typically 30 mins.

The hotel grounds are really nice and it was a wonderful stay!! Food in the restaurant was excellent and good value for price.

Stayed in April 2024

Nothing.

The friendly n caring staff, the nice ambience and the beautiful view. We took our elderly mum with us for this family holiday, The hotel layout (within the beautiful paddyfield and bush setting) is quite challenging for her. We discussed with the front desk and they kindly swapped us the next day to a pool villa nearest to the hotel entrance at a discounted upgrade rate. Thank you pak Hendra, pak Sudarsa and other staff members. The restaurant above the reception lobby has nice view. The food are delicious. Special mentions to the friendly staff lead by bu Arik n bu Made. They surprised one of our family member with birthday cake and singing at breakfast time. They paid this special attention when we registered our passports during the check-in. This made our stay more memorable. Thank you Wapa Di Ume.

Stayed in February 2024

- matress was a bit hard

- location - very nice stuff : I was sick (bali belly) and they called the doctor, brought me ginger tea and cooked plain porridge - communication very easy through the app "Whats app" - clean

Stayed in April 2024

A few miscommunications around turn down timings, but otherwise everything was super high quality!

Location, staff, food - exceptional levels of service and smiles all around from the staff.

Stayed in March 2024

Everything is great. Our room was amazing and all staff is really helpful.

Stayed in April 2024

Rice fields were not so green when we visited. Better to check before you go if you expect greenery scenery.

Good atmosphere. There was a live music at the restaurant on Friday night and we enjoyed it a lot.

Stayed in March 2024

Nothing

This stay truly stands out as one of the best hotel experiences I've ever had. The hotel is situated in an incredibly picturesque area, offering a vibe of a jungle retreat. Our room was located right in the middle of the nature. It felt remote and well connected at the same time as it was located as standalone house. Breakfast was fantastic, with ingredients of very high quality. Every aspect of it was well planned. One of the highlights of our stay was the rice paddy trekking they offered. Also they organise BBQ dinners with local dance, I highly recommend to attend it too. Also shuttle was available to drive us to Ubud center. The infinity pool overlooks the jungle was stunning. And the added activities such as local handicraft making and cake tasting enhanced our experience. The staff went above and beyond, providing service that surpassed any I've encountered before. While officially rated as a 4-star hotel, in my opinion, the quality exceeds expectations, warranting a 5-star one. The quality of everything this hotel was arranging was top (facilities, food, BBQ dinner, transport). I would like to express our gratitude to the dedicated team at Wapa di Ume for creating such unforgettable memories. It is a gem in hospitality.

Stayed in March 2024

Keep your windows closed, there's a lot of mosquitos in Ubud generally and therefore a few in the room

The beds are very comfortable and the view from the balcony amazing

Stayed in March 2024

The hot water wasn’t always hot, sometimes lukewarm. Not a lot to say that we didn’t like.

Wow! Wow! Wow! This beautiful place was recommended for relaxing at the end of your trip, So that was the mind set we went in with. It was such a special place, the staff were so helpful, and compared to our other 3 hotels around Bali, this one had the best service by far, such a warm welcome. There were lovely little extras that made the stay so special. (Free Shuttle to town 4 times a day, fish feeding, porters, turn down, welcome juice and cold fruit, afternoon tea, yoga once a week) We are mid range kind of people, so this was our splurge ( we still got a deal during the wet season) We enjoyed room service and breakfast by the infinity pool, it was nice to not have to walk up to reception. My husband got sick and they took such care of him, got a Dr at 8pm on a big local holiday. (Cost was $283 with some meds and blood tests) they went above and beyond for us and we were so grateful. Gusti Putu Suparsa deserves a special mention, thank you. We were in room 708, next to the infinity pool. We loved it. Tip. It’s a big property, so make sure you contact reception before booking your room to see what would suit your needs. They are very helpful.

Stayed in February 2024

There was practically no Wifi and there's also only a few small waterbottles who are complementary

The staff was very friendly and the suite spacious.

Stayed in March 2024