Good location, staff was very friendly and helpful. Was right for my budget.

Stayed in February 2024

The entrance of the hotel is not attractive and there is no elevator.

Employees are so helpful and decent.

Stayed in May 2024

Room not compatible with price. Room is relatively small

Hotel is at the heart of city and staffs are highly friendly.

Stayed in May 2024

Great Location, very near to train station. Very friendly personell. Breakfast options are simple but delicous. The room was clean and comfortable, not that spacey though. Hot water was working without greater problems. So far so good for staying over night (not suitable if you want to stay in the hotel over the day).

Stayed in March 2024

The only negative was, that right next to/under the hotel is some club so they play really loud music till late night. Get some ear plugs otherwise you wont sleep much. It is really pity because otherwise it could be perfect.

You feel really warm welcomed at this hotel. The staff is super friendly, will do anything for you. There are complimentary water, lemon soda, coffee, continental breakfast which is really nice (especially the fresh made waffels - TOP). You can also get your money changed there for good rate. You feel like in five star hotel. The rooms are quite spacious, clean (so is the bathroom). They ask you every day if you wish to make up the room. Near from hotel is market, restaurants and anything you need. Right next to hotel is restaurant bar where you can get some beer really good indian food. To the historical center it is ca 30 mins by foot.

Stayed in May 2024

No complaints!

We particularly liked the accommodating service we received. Nothing seemed to be too much bother.

Stayed in March 2024

As a solo traveler you probably know that meeting friendly and helpful hotel staff enriches your experience greatly. Not only you feel comfortable but also safe. India is an assault on the senses so having a good place to rest is a must. I couldn’t praise more Mr Hemond and Mr Kushal for the attention provided throughout my stay. If you need something, just ask - they will do their utmost to help you. Either with your room or with city do’s and dont’s. As the breakfast is complementary, do not expect a fancy menu but you have some Indian daily delicacies to choose from and the usual “continental breakfast”, such as toast and eggs. Mr Mohan’s (the kitchen chef) scramble eggs are divine, and he makes sure to ask you if it was to your liking. Honestly I don’t understand why this hotel only has two stars. I’ve stayed in many hotels across India and this one deserves at least 3. It’s not the Hilton Hotel but for European standards is quite good! The rooms might need a bit of TLC but they’re functional and clean! Believe me, you will want to have a good night sleep after strolling around Mumbai. Plus, the hotel also offers daily cleaning if you just ask. Don’t get discouraged by the place surroundings, it may seem a bit dodgy but again, I’m a solo traveler and I didn’t have any problems walking around by myself from and to the Hotel from 9AM to 9PM Please bear in mind that if you lose your bedroom batch (like I did) the hotel will charge you an additional INR 207. Tip: leave it at the reception. Also, if you’re a “trekker”, the city center stays only a bit more than 2KM away, I did this everyday. From there, almost every “attraction” is close. I couldn’t recommend this hotel enough. Especially due to their staff and cleanliness in general. Thank you!

Stayed in April 2024

Location wasn't great.

Nice and helpful staff.

Stayed in April 2024

- choice of breakfast could be wider - stained wash towels - noise coming from corridor

- Proximity to Colaba - Staff behavior - Working fridge in room - Size of room - Working a/c

Stayed in April 2024

The rest of the area, and the city of Mumbai was terrible. The staircase leading up to the lobby was dark, had stray cats, dirty and it didn't even look like i was in the right place. The area around the hotel was dirty, trash on the streets, and no real sights to see. Crawford market was a short walk away, but you have to walk through a mini-slum to get there, and traffic/people are always INSANE. Liked the hotel, HATED Mumbai. They have a lot of work to do to be considered a tourist destination, and even a functioning city.

Once i walked into the hotel lobby, everything was fine. The room was nice, surprisingly very quiet considering the area was noisy 24 hours a day. The a/c was great, shower was fine. Breakfast varied, but you could stick with the basics (eggs, toast) or try an Indian dish. Or both! Hotel and staff were great. But........

Stayed in April 2024

There's no window on the bedroom. Can be a bit claustrophobic. Breakfast could be better.

Clean, well located and helpful staff. Good stay for 1 or 2 nights.

Stayed in April 2024

Electricity outages

Staff was very helpful

Stayed in April 2024

The breakfast was large, with Indian and Western choices, and available till 11am. Complimentary hot drinks or lime juice was available in the afternoon. Our room was small (two single beds on either wall with a walkway between, and bathroom at the end), but well appointed and laid out, and clean, so we still found it comfortable. The staff was extraordinarily obliging, so the place had an old-fashioned, high-class feeling despite the compact rooms and very reasonable price. And it was well located location in central Mumbai.

Stayed in March 2024

Most of the rooms do not have windows.

The hotel is in a run-down building. However, from the inside it is surprisingly nice. I liked the interesting layout of the hotel. Staff were very friendly and helpful.

Stayed in March 2024

Please don't expect a hilton or sheraton, rooms are small but manageable.

Location is exellent stuff is good & helpful. If you're a solo traveller or a couple it's worth it. We'll maintained for an old building. Everything We'll thought of too! PS; it's one of those 'don't judge a book by it's cover' type situation

Stayed in March 2024

There was ventilation in the bathrooms or the room, which made things a little stuffy. Technically there is no way around this but keep the AC on all the time.

Great staff, makes you feel at home. Good breakfast, not much of a range of options but filling.

Stayed in March 2024

We had a deluxe room (no 110) which was larger than the Superior rooms, but a little noisy at 1st night. But then we were tired after trips to Ghorapuri and Thane creek, so we slept like logs.

Best is the service of Mr. Hemond Amanna. A very polite and humble man, as you would usually expect from a man from his profession. If you talk to him for sometime, you will learn he is an accomplished violinist who conducts a choir. The breakfast was pretty good and the service is wonderful. The refrigerator wasn't getting electricity and as soon as I informed, they got an extension chord.

Stayed in March 2024

Very clean but small rooms without windows. Nice staff.

Stayed in March 2024

If I was staying longer I might have preferred a room with a window, but on the plus side not having a window made it quieter at night!

Fantastic communication and assistance from the manager and staff. They helped organise an airport pickup and were able to reorganise this when my flight was delayed.

Stayed in March 2024

Bit noisy at night cause there‘s no windows to cover the corridor from the main street (only room 122, so try to get another)

Everything was fine. The staff was very kind and caring, although some of‘em have difficulties with english but they know whom to ask. Rooms, bess, showers all clean especially for indian standards.

Stayed in March 2024

Nice staff, good breakfast. The hotel is really ok - probably could use some refreshment, but all in all is fine :)

Stayed in March 2024

Excellent value, hotel is quite basic but has everything you need. Lovely staff.

Stayed in March 2024

The location gets better as you know the area

The friendly helpful approachable staff

Stayed in March 2024

The room was well maintained with space to work and organize for the following days. I especially appreciated the management and staff for the warm hospitality and service. The breakfast prepared and served by the kitchen personnel was perfect. I particularly liked the location because it has a good blend for what I wanted to see and experience in Mumbai. Many thanks!

Stayed in February 2024