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  5. Reviews of Howard Plaza The Fern, Agra

Reviews of Howard Plaza The Fern, Agra 4 stars

Fatehabad Road, Taj Ganj, 282001 Agra, India

#69 of 141 hotels in Agra

Guests' Choice

Review score

Based on 421 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.0

  • Facilities

    6.8

  • Staff

    7.4

  • Value for money

    6.8

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 4 May 2024

    8.0
    A nice base
    • Leisure trip
    • Couple
    • Winter Green Room
    • Stayed 2 nights
    • Submitted via mobile

    Whilst the room was huge and clean, it did need updating as in particular the bathroom was tired looking. However this would not stop us from returning!

    The hotel is very grand, with a lovely modern rooftop bar/restaurant. Our room was very spacious and always clean, and staff were helpful at all times. Overall a nice place to stay.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Great old style hotel. 👌 nostalgic experience of 90s
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Travel desk was not able to arrange car we needed. Which we did it ourselves in 10min without haveing any local network at 50% price. As per his view agra had only one car for hire.

    Breakfast option. All guys at hotel are professional and helpful except one mention things we didn't like

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Nice. A breath to take after the appalling and terrifying lack of accommodation India in general is… Walking distance to Taj Mahal 👌🙏

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    Overall most enjoyable, helpful staff and a pleasant ambience.
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Rooftop restaurant is excellent, but not explained clearly enough that it’s separate from the hotel. Can cause confusion where billing is concerned

    Good value for money, and in an ideal location with a view of the Taj from the rooftop. Rooms clean and with a super comfy bed. Breakfast good.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Location excellent to view the TAJ, drugstore, ATM very closeby and overall a pleasant experience.
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night

    A smell of petrol or gasoline .Apparently they were using some equipment for cleaning.

    Travel desk was very helpful. Mr Jain was good to arrange guide and car. The Rooftop Restaurant was very good. Food ok but the staff very courteous and polite. Good sized rooms. had all the amenities. Room faced the main road. A bit noisy.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    One of the Staff Briend stupidly asked about the room key that was already taken by their housekeeping in my time of the hotel leaving.He charged me about the key.This is very much unusual for us. I hope hotel management will take necessary steps for that.

    Everything Only Staff

    Stayed in February 2024

  • Reviewed: 27 February 2024

    6.0
    My review
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Its an old property that need renovation. Ambience is nt worth for the money. They will provide you things on request. The rooms were not that clean as I expected.The service response is good but the restaurants needs to be improved in terms of service.

    The property is best in terms of location.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Fern Club Room
    • Stayed 1 night

    bed was bit uncomfortable.

    everything from room till restaurant. Love to visit again.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Good experience
    • Family with young children
    • Winter Green Room
    • Stayed 3 nights
    • Submitted via mobile

    The location is superb and the quality of food is good. Saw some reviews about the staff being biased but didn't feel like that. The hotel is child friendly and accommodates your food related requests.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    6.0
    Overall Good
    • Business trip
    • Couple
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Old property, need renovation.

    Nominal rates

    Stayed in January 2024

  • Reviewed: 8 January 2024

    6.0
    good but not the best
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    small things like socket next to bed were broken and couldn't be used. It looks like a star property but still needs a lot more to be working rightly for it become that start property

    property in general, location

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Decent hotel with a decent breakfast spread.
    • Leisure trip
    • Family with young children
    • Fern Club Room
    • Stayed 1 night

    The room could have been bigger. Smoking rooms are not provided.

    Location is very suitable for Taj and other monuments viewing

    Stayed in December 2023

  • Reviewed: 25 December 2023

    6.0
    Ok. But expected a good experience from Staff as this is a fern group hotel
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Staff in the restaurant and front office were not very performing and active.

    Property is very close to Taj Mahal

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Comfortable affordable hotel close to Taj Mahal
    • Leisure trip
    • Group
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    A little noisy. Would recommend headphones or earplugs to sleep.

    Good location. Short rickshaw ride to Taj Mahal. Shopping across the road. Staff friendly. Breakfast was very good. Room was comfortable.

    Stayed in December 2023

  • Reviewed: 11 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Winter Green Room
    • Stayed 1 night

    Poor lighting in bathroom Chocolate in fridge stale Night staff need better training

    Stayed in October 2023

  • Reviewed: 27 May 2023

    6.0
    It wasn’t a horrible experience but it wasn’t amazing either.
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Things need renovation/ upgrade like the bathroom. The sheets were already used before like they weren’t changed after the previous guest. I know it because after roaming around the city when I finally pulled aside the blanket, the sheet was wrinkled and there were some random long hair on the sheets. None of my family had even been on the bed before that.

    It was a decent place to stay at, good central location and everything was nearby. They give good toiletries and aren’t of cheap quality. Good amenities. Towels were clean and washed properly.

    Stayed in May 2023

  • Reviewed: 15 March 2023

    8.0
    Good place.
    • Leisure trip
    • Solo traveller
    • Winter Green Room
    • Stayed 2 nights
    • Submitted via mobile

    Good place in a handy location for middle of Agra.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    8.0
    Very comfortable stay in great location
    • Leisure trip
    • Group
    • Fern Club Room
    • Stayed 3 nights
    • Submitted via mobile

    Internet wasn’t the best

    Very helpful and friendly staff. Great location and nice pool area.

    Stayed in March 2023

  • Reviewed: 28 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Winter Green Room
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi wasn’t brilliant but this didn’t matter. The photos are old and the hotel could do with a spring clean and lick of paint to bring it back to its former glory but it was still a comfortable stay. The terraced area at the top of the hotel wasn’t there and we could hear drilling and lots of noise above our room. I witnessed two men from possibly the kitchen staff throw stones and use a stick to chase away a street dog from behind the hotel which was upsetting

    The property is a short tuk tuk ride away from the Taj Mahal, Baby Taj and the Fort. The hotel was comfortable and had a bath and a window seat which was nice. The staff were brilliant, the breakfast options were good and the dinner buffet was delicious probably the best dahl and naan I’ve eaten. There’s a Berco’s restaurant in the lobby which I’d highly recommend and a Drunken Monkey cafe where you can get ice cold smoothies and cold coffees the Turkish cold coffee with cardamom is amazing.

    Stayed in January 2023

  • Reviewed: 1 December 2022

    7.0
    Close to Taj Mahal
    • Leisure trip
    • Couple
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Few options for breakfast (continental)

    Big hotel really close to the Taj Mahal gate with big and clean rooms. Akil from the travel desk was very nice and helpful during our stay.

    Stayed in November 2022

  • Reviewed: 4 November 2022

    7.0
    fine and not much amazed
    • Leisure trip
    • People with friends
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    They sometimes not update their systems regarding buffet breakfast, so kindly cross check multiple times before chek in otherwise in the next morning they might can ask about this.

    rooms were quite fine to stay, but they should improvise their hygiene things in rooms.

    Stayed in November 2022

  • Reviewed: 19 October 2022

    6.0
    Not worth the price.
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    One person at the reception is very rude. Even for half an hour late check-out, he wanted to charge us INR 1000 extra. House keeping service is not up to the mark. We had to call several times for some kits. Lastly, before booking the rooms, please check the size. Since they charge different prices for the exact same rooms and facilities. The mattresses are not very comfortable. We booked one normal double bed room and the second room with one double bed and one single bed for four adults. When we reached there, they told us that since we were only two adults for the second room, they would only provide one double bed. The price for the first room was 2600 and the second room was 4000 (even though they are the exact same rooms). And when you book the second room for three adults, the charge goes up to 6000. So it's better to book a normal double bed room for 2 adults and ask for an extra foldable bed when you get there (for just 1500 extra).

    The location of the hotel is perfect.

    Stayed in October 2022

  • Reviewed: 9 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in June 2022

  • Reviewed: 4 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Disappointed by housekeeping, very unresponsive service

    Spacious, clean rooms Comfortable beds

    Stayed in September 2022

Showing 1 – 25

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