Fatehabad Road, Taj Ganj, 282001 Agra, India
#72 of 143 hotels in Agra
Guests' ChoiceBased on 423 hotel reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
8.0
Facilities
6.8
Staff
7.4
Value for money
6.8
Free WiFi
5.8
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End of dialog contentReviewed: 4 May 2024
Ilaria
United KingdomWhilst the room was huge and clean, it did need updating as in particular the bathroom was tired looking. However this would not stop us from returning!
The hotel is very grand, with a lovely modern rooftop bar/restaurant. Our room was very spacious and always clean, and staff were helpful at all times. Overall a nice place to stay.
Stayed in April 2024
Reviewed: 16 April 2024
Hemant
QatarTravel desk was not able to arrange car we needed. Which we did it ourselves in 10min without haveing any local network at 50% price. As per his view agra had only one car for hire.
Breakfast option. All guys at hotel are professional and helpful except one mention things we didn't like
Stayed in April 2024
Reviewed: 11 April 2024
Alvaro
SpainNice. A breath to take after the appalling and terrifying lack of accommodation India in general is… Walking distance to Taj Mahal 👌🙏
Stayed in April 2024
Reviewed: 30 March 2024
Rachel
United KingdomRooftop restaurant is excellent, but not explained clearly enough that it’s separate from the hotel. Can cause confusion where billing is concerned
Good value for money, and in an ideal location with a view of the Taj from the rooftop. Rooms clean and with a super comfy bed. Breakfast good.
Stayed in March 2024
Reviewed: 30 March 2024
Anil
IndiaA smell of petrol or gasoline .Apparently they were using some equipment for cleaning.
Travel desk was very helpful. Mr Jain was good to arrange guide and car. The Rooftop Restaurant was very good. Food ok but the staff very courteous and polite. Good sized rooms. had all the amenities. Room faced the main road. A bit noisy.
Stayed in February 2024
Reviewed: 27 February 2024
Tanvir
BangladeshOne of the Staff Briend stupidly asked about the room key that was already taken by their housekeeping in my time of the hotel leaving.He charged me about the key.This is very much unusual for us. I hope hotel management will take necessary steps for that.
Everything Only Staff
Stayed in February 2024
Reviewed: 27 February 2024
Muhammed
IndiaIts an old property that need renovation. Ambience is nt worth for the money. They will provide you things on request. The rooms were not that clean as I expected.The service response is good but the restaurants needs to be improved in terms of service.
The property is best in terms of location.
Stayed in February 2024
Reviewed: 18 February 2024
Prabal
Indiabed was bit uncomfortable.
everything from room till restaurant. Love to visit again.
Stayed in February 2024
Reviewed: 12 February 2024
Vikas
IndiaThe location is superb and the quality of food is good. Saw some reviews about the staff being biased but didn't feel like that. The hotel is child friendly and accommodates your food related requests.
Stayed in February 2024
Reviewed: 28 January 2024
Yogesh
IndiaRooms were old, bathroom fittings and door were very old. Linings wasn’t great either.
Location and only lobby.
Stayed in January 2024
Reviewed: 24 January 2024
Rishabh
IndiaOld property, need renovation.
Nominal rates
Stayed in January 2024
Reviewed: 8 January 2024
Shashank
Switzerlandsmall things like socket next to bed were broken and couldn't be used. It looks like a star property but still needs a lot more to be working rightly for it become that start property
property in general, location
Stayed in January 2024
Reviewed: 1 January 2024
Supratik
IndiaThe room could have been bigger. Smoking rooms are not provided.
Location is very suitable for Taj and other monuments viewing
Stayed in December 2023
Reviewed: 25 December 2023
Vaishali
IndiaStaff in the restaurant and front office were not very performing and active.
Property is very close to Taj Mahal
Stayed in December 2023
Reviewed: 15 December 2023
Emma
AustraliaA little noisy. Would recommend headphones or earplugs to sleep.
Good location. Short rickshaw ride to Taj Mahal. Shopping across the road. Staff friendly. Breakfast was very good. Room was comfortable.
Stayed in December 2023
Reviewed: 31 October 2023
Aamir
IndiaThere is a lot to say but I would summarise in a few words. The first impression towards hotel is their staff.. Ajay from the Front office was Apologetic for NO Reason, he lied to us that I am giving you an upgrade in the room but the rooms are on the same floor and the view is almost the same which looks like he lied to us. Instead of explaining the reasons he just apologize for his mistake which was quite Annoying. Archi was really rude she really needs to work on her English, We were standing in front of her in the front office and typing the Wifi password and there was only one guest who came behind me and Archi said Sir can u please give me some space, I was really not expecting this and make me feel little awkward, there was one more girl with her few a times and I can see their faces and expression that they are really not interested to assist, in short hotel's front office team really need some hospitality training.. The room attendants really don't know how to communicate Narayan was grumpy for a small request to change the linen again becoz We felt a soggy smell in the linen which he put. View from the room was really bad even after requesting the front office didn't change.
Cozy rooms, Good varieties of breakfast. The restaurant team was good especially nilesh
Stayed in October 2023
Reviewed: 11 October 2023
Ros
United KingdomPoor lighting in bathroom Chocolate in fridge stale Night staff need better training
Stayed in October 2023
Reviewed: 8 September 2023
Gulshan
IndiaThe room maintenance and cleaning was very poor. WC tank was leaking. Door bell not working. Even hand towels not kept in bathroom, Room service menu was very short not much of choice.
Nothing except the food was just OK though the choice was very limited.
Stayed in September 2023
Reviewed: 4 September 2023
Lidia
AndorraBreakfast buffet lacks of continental offer. Mattresses in beds too soft
On average, nothing outstanding
Stayed in September 2023
Reviewed: 21 August 2023
Gaurav
IndiaHello, I stayed here 2-3 times earlier as well. But this time somehow it was really unpleasant stay. Room, services and other basic facilities are not that great.
Location of the Hotel is good. It is a good place but I think You need to work upon the services.
Stayed in August 2023
Reviewed: 30 July 2023
Singh
IndiaBehaviour of staff
Staff is not cooperative at all. Does not take any decision.
Stayed in July 2023
Reviewed: 27 May 2023
Guntass
IndiaThings need renovation/ upgrade like the bathroom. The sheets were already used before like they weren’t changed after the previous guest. I know it because after roaming around the city when I finally pulled aside the blanket, the sheet was wrinkled and there were some random long hair on the sheets. None of my family had even been on the bed before that.
It was a decent place to stay at, good central location and everything was nearby. They give good toiletries and aren’t of cheap quality. Good amenities. Towels were clean and washed properly.
Stayed in May 2023
Reviewed: 16 May 2023
Victoria
South AfricaWI-FI was very poor. IT KEPT DROPPING AND THEN WENT OUT COMPLETELY while I was working. Called the lobby 3 times until someone came up and eventually it started working again but I had missed my business meeting online.
Close to the Fort and the Taj Mahal which was my purpose in Agra
Stayed in May 2023
Reviewed: 24 April 2023
Prabal
IndiaThe room offered to my was not at all worth of its price . And the staff was not all supportive you need to remind them everything 2-3 times and washroom does not have hot water in my room.
Only the location was good .
Stayed in April 2023
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