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  5. Reviews of ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon, New Delhi Capital Region

Reviews of ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon, New Delhi Capital Region 5 stars

P.O: Hasanpur, Tauru, Dist. Mewat, 122105 Gurgaon, India

#18 of 374 hotels in Gurgaon

Guests' Choice

Review score

Based on 235 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    8.4

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 20 April 2024

    8.0
    excellent stay.
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night

    no welcome at the reception as compared to other guest. this leaves a bad memories. There should be accommodation for the drivers stay. not everyone will drive to the hotel .😒

    breakfast, lunch and dinner were superb . Chef Dipankar Basu was very helpful and accommodating. His eyes for personal detail was extraordinary. the spa was well maintained and the staff were highly professional.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    9.0
    Remarkable Experience
    • Leisure trip
    • Family with young children
    • Luxury Suite
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning in the Luxury Suites need to be looked into. It was cool but could have performed better

    My family and I recently had the pleasure of staying at the ITC Grand Bharat, and it was an experience that far exceeded our expectations. From the moment we arrived, we were captivated by the resort's grand architecture and the luxurious ambiance of our rooms, a testament to the property's commitment to excellence and comfort. The pinnacle of our stay, however, was undoubtedly the dining experience. Opting for the all-meals inclusive package, we were treated to a culinary journey like no other, thanks to the extraordinary talents of Chef Dipankar. His dedication to his craft was evident in every dish served, combining traditional flavors with innovative techniques to create unforgettable meals. What made the experience truly unique was Chef Dipankar's eagerness to introduce us to regional delicacies, many of which were unfamiliar to us, yet all were exceptionally delicious. His passion for food and commitment to providing guests with a bespoke dining experience was truly remarkable. Complementing the exquisite culinary offerings, the F&B service was equally impressive. A special mention must be made of Aarushi and Akash, whose attentiveness, professionalism, and warm hospitality significantly enhanced our dining experiences. Their ability to anticipate our needs and exceed our expectations at every turn played a pivotal role in making our stay memorable. The ITC Grand Bharat, with its luxurious offerings, exceptional service, and culinary excellence, stands out as a beacon of hospitality. I would highly encourage anyone looking for a unique and enriching stay to consider this magnificent property. It is not just a place to stay but a destination to experience the very best of what luxury hospitality has to offer.

    Stayed in March 2024

  • Reviewed: 28 January 2024

    9.0
    Overall re-juvinization and re-enerzised
    • Leisure trip
    • Couple
    • Deluxe Suite with Rooftop Gazebo
    • Stayed 1 night

    Spa facility -one of the very good and best i have experienced before.

    The location is very nice and the Hospitality is not matching. Excited to see Golf which is huge and world-class.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night
    • Submitted via mobile

    It was amazing stay. Really recommend it. The staff was helpful

    Stayed in January 2024

  • Reviewed: 2 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 2 nights

    my bonvoye membership was not recorded

    great experieence with golf nearby

    Stayed in November 2023

  • Reviewed: 21 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Rooms, food, staff...outstanding

    Stayed in September 2023

  • Reviewed: 13 October 2023

    8.0
    Nice stay but work on the prices
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Too overpriced

    The rooms and the interiors everywhere

    Stayed in October 2023

  • Reviewed: 27 September 2023

    10
    Excellent stay.
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The staff was well behaved n excellent. Specially the Chef Dipankar.

    Stayed in August 2023

  • Reviewed: 20 September 2023

    8.0
    Great place
    • Leisure trip
    • People with friends
    • Deluxe Suite with Rooftop Gazebo
    • Stayed 1 night
    • Submitted via mobile

    The level of service was much better in our previous trips

    The food was amazing and the property is very beautiful

    Stayed in September 2023

  • Reviewed: 6 September 2023

    10
    Luxury staycation at it's best
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 2 nights

    Nothing as such, everything was according to my expectations. The value for money isn't there though to be honest. But at the same time I can't think of any other place which offers such an "experience".

    I went to celebrate a birthday and the staff took good care to make the occasion memorable and special. You can reach out to their front desk and state what you want and they are kind enough to help you with those requirements.

    Stayed in July 2023

  • Reviewed: 2 September 2023

    10
    Very relaxing stay with wonderful room and caring staff
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Following Indian traditions and very caring attitude of all the employees.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Its grand well maintained with all amenties

    Stayed in September 2023

  • Reviewed: 31 August 2023

    10
    Excellent stay.
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    All was excellent.

    The food was amazing. The professional approach by Chef Dipankar was exceptional.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Perfect way to unwind and enjoy a luxury stay
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    -

    Amazing property, fantastic upkeep and cleanliness, special shout out to Vidhi for helping us get the perfect rooms, Vanshika, Rajendra for his amazing service,Devdutt and dipak (security) who volunteered to click our pictures and did a fantastic job, and the chef at egg station who helped us get hash browns! Def coming back soon

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Good Change
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Value for money, Late Cart Arrival for check out.

    Continental Food,

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The property is magnificent & so is every other thing about this hotel from its picturesque location to its lipsmacking food & cordial staff ♡ Special thanks to chef Mr.Tanish who was always super warm & presented us with some amazing food options.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    8.0
    ITC has done better; but with this one they surely need a better staff.
    • Leisure trip
    • Family with young children
    • Luxury Suite
    • Stayed 2 nights
    • Submitted via mobile

    There were technical glitches running all over the place; for the entirety of my stay, I was addressed as someone else, which was apparently a technical glitch and even after multiple reminders, it couldn't be fixed; secondly, the service was too slow, I ordered a golf cart, but I couldn't get one until after an hour; thirdly I repeatedly asked and called them to clear the bill, if any, at the villa itseld for almost three hours before I check out, since I had a medical condition and it wasn't until I got late and went to the reception to clear it out which was another delayed experience.

    The food and the establishment was remarkable. The resort had a great choice of menu, buffet or otherwise. Also, plenty of activities for either a solo traveller, couple and families as well. Ranging from indoor games, semi-private pools, gym, golf, etc.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    10
    excellent
    • Leisure trip
    • Family with young children
    • Luxury Suite
    • Stayed 2 nights
    • Submitted via mobile

    all good

    large area with very good sports facilities

    Stayed in June 2023

  • Reviewed: 4 July 2023

    10
    Staff was good.pool party is enjoyable.
    • Leisure trip
    • People with friends
    • Luxury Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Ambiance and aroma

    Stayed in June 2023

  • Reviewed: 4 July 2023

    10
    This property is value for money.specialy for childrens
    • Leisure trip
    • People with friends
    • Deluxe Suite with Rooftop Gazebo
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Private pool and evening Aarti

    Stayed in June 2023

  • Reviewed: 25 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Property Food awesome

    Stayed in May 2023

  • Reviewed: 20 June 2023

    10
    An amazing resort to visit with Family & Kids
    • Leisure trip
    • Family with young children
    • Luxury Suite
    • Stayed 2 nights

    The property is a must visit for a getaway from the city life, especially if you live in and around Delhi or Gurgaon. The staff ensure that you have an amazing time at the property and make sure that every request is catered to. The property is spread out and if you are traveling with family and kids, there are plenty of activities to partake in too. We were also pleasantly surprised to know that the property is pet friendly :) And, the sustainable measures taken by the property makes us even happier to have chosen to stay at the property.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    10
    it was a beautiful experience
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night
    • Submitted via mobile

    everything is perfect

    the service and the infrastructure

    Stayed in June 2023

  • Reviewed: 6 June 2023

    10
    Really nice, will come again!
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Terrace
    • Stayed 2 nights

    Food was really good. Staff was really polite and quick. Property is really beautiful.

    Stayed in June 2023

Showing 1 – 25

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