Long corridors that you have to walk while moving inside the hotel. Wifi connection is erratic.

Facilities and the food

Stayed in May 2024

Friendly staff

Stayed in April 2024

Nothing

The location and style

Stayed in May 2024

At times the hotel went from freezing cold to stuffy. The background music featuring saxophone tracks from the 80’s was too loud and frightfully annoying. Play some classical Indian music. On arrival the staff should point out location of pools, facilities etc

Good location. Great rooms and good pool.

Stayed in May 2024

Pool was tiny

Perfectly fine classic international hotel.

Stayed in April 2024

In room services are very poor. Like Europe level poor where your the hotel staff forgets about your request, while u keep waiting.

Almost everything. Front desk staff and Taj bani staff was very helpful

Stayed in April 2024

Our stay was too short haha

We were so lucky to attend the Holi celebration party which was eye opening and great fun. We only stayed there for one night, breakfast and dinner were super good. A housekeeping staff even took us to the roof top to view Taj Majah there.

Stayed in March 2024

Food was overpriced. Some restaurant staff seemed to be overly trying to impress to get tips, which was annoying.

A comfortable hotel close to sightseeing locations. Restaurants had really nice food.

Stayed in April 2024

The spa & pool were closed so just one other pool area which was quite basic. Staff were unable to assist us with our onward travel plans by train.

Not quite a 5 star but that was purely due to the exterior which was a little less grand than the inside. The suite we got was outstanding for the price, we could not have asked for better!

Stayed in April 2024

A bit pricey —Rs 750 w/o taxes for a 330cl bottle of beer is extorsive.

Good food, ambiance and service.

Stayed in April 2024

We had early checked in, and it took us 45 min to wait for there rooms. Breakfast staffs were not professional for the standard, service took long for the orders, too bad.

Breakfast buffet have great options. Nice staffs at the bar Overall stay were nice and welcoming

Stayed in March 2024

Staff was not superfriendly. I feel like I expected more for what we paid for. Didn’t feel very welcome. Shower didn’t drain well and there was a leak under the sink. A waitress had to wear shoes that are too large for here and she was clearly uncomfortable, give the girl some fitting shoes, please. Waiter was incredibly rude to me, only wanted to talk to my boyfriend.

Supercomfy bed, room was so quiet, it was a relief. Room was clean and food was good. Fruit and raw vegetables seem to be safe here. Hotel looks fancy

Stayed in March 2024

The room!! Poor AC in the room. It never cooled. Had asked for two beds room. We were given two double sized beds - for a 5 star property and price!! We never could sleep properly (: On top our room was located a long walk away from the gym, spa etc. No lifts in the entirely property at all.

Staff was wonderful. Restaurants served excellent food. Very quite and nice overall ambience

Stayed in April 2024

Very Nice hotel with very friendly staff. Very clean and great food.

Stayed in March 2024

Hard sell at the spa by the staff, buffet was as good as the main restaurant though way cheaper.

Great hotel, clean, spacious, luxurious (maybe not enough for a 5*) and good restaurants. Spa was good though expensive, laundry was well done and folded.

Stayed in March 2024

Pool not heated

Hotel facilities, cleanliness, staff

Stayed in March 2024

Pool area was closed for a wedding so not many public spaces to relax

Nice retreat from the hustle and bustle of the town. Fantastic spa. Beautiful room and we were kindly upgraded to a suite which was very luxurious.

Stayed in March 2024

Staff very friendly

Stayed in February 2024

Rooms available on booking.com do not allow for family of four. Despite this we had a comfortable stay. Unfortunately there was an extremely noisy wedding which took place outside our window until the late hours of the morning.

Staff are excellent and go above and beyond.

Stayed in February 2024

Had a spa treatment and the room was quite cold.

Had a very "basic" room due to the booking. We were tucked into an area without the luxurious touches. Could see other parts of the hotel that were quite luxurious. Make sure you find the viewing area outside to see the Taj. It wasn't mentioned until a friendly housekeeper asked if I had seen it.

Stayed in January 2024

Nothing

Fabulous room. Quiet, spotless. Luxurious. Fabulous staff.

Stayed in January 2024

Very big hotel resort, quite needed some renovation on outdoors. A lot of security controls when you just want to go to see the small stores near entrance and back.

Spacious room, and the hotel accommodated for an early check in as we arrived earlier than expected. Not far from Taj Mahal however cannot go by walk.

Stayed in January 2024

The lighting in the room was a frustration: it was either floodlight (all the lights came on together) or a single halogen light about the bed. I mentioned this to the management and they acknowledged the comment. There is a nice indirect light source around the ceiling. It would be nice if that light could be activated without the strong halogen lights nearby, which defeat the purpose of soft light. Wifi was a bit patchy. There was good bandwidth, but it kept fading on my laptop, but no problem on the phone. (Could be a network software issue on my part, but the problem didn't happen at an Aerocity hotel.) There was also quite a bit of maintenance on the wifi on two days, with assurances of 'ten minutes' until return. One other tiny gripe: I didn't like the bed quilt system. It was covered with two sheets, which invariably separated from the quilt during the night. I would have preferred a single piece quilt cover.

The staff were very good. Check in was prompt and personalised. The breakfast staff were attentive and usually delivered what I requested. Housekeeping was prompt and courteous. Check out was effortless. The room was spacious and cosy with a garden view. One day there was a function held there, but that only lasted a few hours. Otherwise quiet. Bed was comfortable. Location was good; easy distance to the Taj by taxi, plenty of souvenir shops and restaurants in walking distance. Breakfast was good. There was plenty of variety and good eggs-to-order. Hotel decoration was glamorous and always welcoming to return after a day of sight seeing.

Stayed in January 2024

nothing

location and helpful staff

Stayed in December 2023