Delhi Gate, Ring Road, 395003 Surat, India
#54 of 116 hotels in Surat
Guests' ChoiceBased on 187 hotel reviews
6.7Cleanliness
7.2
Comfort
7.3
Location
8.1
Facilities
7.0
Staff
7.4
Value for money
6.8
Free WiFi
7.1
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End of dialog contentReviewed: 6 May 2024
Krishnan
Indiabreak fast ok but it served at cooled conditions, water bottles cleaning is not good.
Stayed in May 2024
Reviewed: 10 April 2024
Shrenikkumar
IndiaLocation
Stayed in April 2024
Reviewed: 11 March 2024
Abhijit
IndiaLong queue at reception for check in and check out
Service
Stayed in March 2024
Reviewed: 11 January 2024
Yogesh
Australiarooms facilities require some maintenance - 710 key for room kept not working reception should inform more about rules & etc some staff were very green meaning without knowledge At counter - priority was not being maintained meaning taking any random customer anytime without finishing the on-going one
price was ok ok as per surat city Housekeeping staff was very good, helpful, humble.
Stayed in January 2024
Reviewed: 22 December 2023
Buvaneswari
IndiaTariff is high
Location is good
Stayed in December 2023
Reviewed: 28 October 2023
Mahendra
IndiaFood quality was very poor Bakery’s:- not eatable Fruits not rippen
Stayed in October 2023
Reviewed: 22 October 2023
Cezar
PhilippinesN/a
Room was clean very friendly and accommodating stuff
Stayed in October 2023
Reviewed: 16 October 2023
Praj
IndiaRequired proper food and manager response
Excellent cleaning staff
Stayed in October 2023
Reviewed: 28 September 2023
Gayathri
IndiaReceived a mail from hotel asking me to pay an advance amount for confirming my booking..even after repeated follow up for almost a month, there was no acknowledgement of payment received from the hotel side.
Good breakfast spread..easy location..comfortable bed.
Stayed in September 2023
Reviewed: 9 September 2023
Mukund
IndiaParking problems are there
Lokeshan
Stayed in September 2023
Reviewed: 11 July 2023
Gosalia
IndiaReceptionist being very slow and rates are too too too much.
Nothing special.
Stayed in July 2023
Reviewed: 15 May 2023
Satish
IndiaThe sanitary fittings in the bathroom are old and not well maintained, it needs a facelift. Renovation of bathrooms fittings is high time now.
Loaction is good, near to Railway station and Textile Markets. Breakfast is excellent. The rooms are large and spacious. Air Conditioning works very well. Staff is courteous.
Stayed in May 2023
Reviewed: 23 February 2023
Bina
KenyaAll was fine, no complaints
The location is good and it is good value for money
Stayed in January 2023
Reviewed: 14 January 2023
Aliasger
Tanzaniaonly downside was that - Cleaning of rooms was hasty , and the food options were less
The New upper rooms were good , i was in 902 and it was good
Stayed in November 2022
Reviewed: 7 January 2023
Pravin
IndiaPoor Service at restaurant during breakfast
Location, room quality
Stayed in January 2023
Reviewed: 18 November 2022
Sanjay
United Arab Emiratesthe manager was very rude
Stayed in November 2022
Reviewed: 11 November 2022
Masuma
United Statesnothing
location
Stayed in November 2022
Reviewed: 29 October 2022
Purushottam
IndiaReception staff was arrogant
Stayed in October 2022
Reviewed: 18 June 2022
Sushant
IndiaRoom space and arrangement was good and probably with some efforts, this room could be presented in a much better way then it was to us. Hotel however makes no effort to hide it's poor flooring. Bathroom was not up to the mark. Overall atmosphere of the hotel was moist. Some strange kind of dampness was all around. You can feel it in your room, in lobby, in restaurant and even in your bed. Even though the staff was super friendly, it lacks enough manpower to provide prompt service. Reception staff could be a little bit more friendly. In room dining options was limited and restaurant encourage you to order from room. Overall nothing that will qualify specifically under dislike category but certainly many things that can be improved to make guest experience better.
Everything about this hotel was okayish. Luckily my room was better then my friend's room which was such a huge comfort 😀. Room space and arrangement was good and probably with some efforts, this room could be presented in a much better way. Location was far off from airport ✈️but apparently it was close to railway station 🚉. So you can preffer it based on your mode of travel. Overall space was decent and atmosphere was quite. Good for a night stay but not recommending it for longer duration. Staff was friendly (except for reception). Other fun activities were missing so overall a place to stay (not enjoy)😅. My grading would be between 6.5-7.0 for the stay.
Stayed in June 2022
Reviewed: 12 May 2022
Maini
IndiaFood quality and preparations.
Stayed in April 2022
Reviewed: 23 January 2022
Vinay
IndiaBreakfast spread Coffee should also be ready made like tea
Bed were nice but pillows need to be much much better
Stayed in January 2022
Reviewed: 21 May 2024
Indrajit
IndiaFood excellent.
Stayed in May 2024
Reviewed: 21 May 2024
Pratik
IndiaRoom Service is pathetic and slow. Even check out long Q. Only 2 staff available for check out. And all gust soughting because miss appropriation in handling billings.
Room is comfortable
Stayed in May 2024
Reviewed: 11 February 2024
Farhad
United StatesJust outside building
Stayed in January 2024
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