Cleanness, Staffs, Location, Breakfast, Buffet dinner

Stayed in May 2024

Airport Pick up (organised in advance via hotel) was a no-show and we had to chase the driver up twice.

Good communication in advance. Proactive and generous response to our hassle with airport pick up. Staff were friendly, professional and efficient. Large selection of vegetarian foods on buffet breakfast and evening buffet. Large room with attached office room, very comfy beds and great shower. Very attentive and friendly house keeping staff Great side views of Marine Drive Great roof top pool and terrace with amazing views over the bay and city Thorough but friendly front of house security upon each entry.

Stayed in May 2024

The location of the property is just perfect, with serene view of the Arabian Sea and the marine drive

Stayed in May 2024

The staff were ok not overly friendly, didn’t go out of their way to make us feel special at all. The hotel is over priced for the style of the rooms. Rooms quite basic and dated Was far to expensive for what it was

The hotel location was great. The look of the hotel inside and its bars was lovely The house keeping staff were very friendly and helpful

Stayed in April 2024

Nothing

Perfect location for exploring Mumbai. Lovely to be right on the ocean. Hotel had everything we could need. Very comfy bed and a peaceful night's sleep

Stayed in April 2024

The breakfast quality has lost its class that it had a few years ago. Needs to be vamped up and some variety needs to be added.

Excellent location and rooms were clean and very comfortable. Staff were kind and courteous.

Stayed in March 2024

I thought the breakfast was expensive and would have thought it should have been included in the price we paid for the room. We booked 3 days before we arrive though. Nonetheless, the breakfast was good and had a nice variety!

We liked the views from the room and the dining area of the sea. The beds were comfy and the room was very spacious with everything we needed. We were delighted as the hotel kindly upgraded our room free of charge. The area was safe and the security at the entrance gave us a piece of mind. Everyone was checked and bags screen before entry. Excellent service! All staff were pleasant and kind.

Stayed in March 2024

I had a couple of issues with my key cards not working properly.

The rooftop terrace was great and had views of the whole of Mumbai. Rooms were nice, comfy, spacious and clean. Location was great. I always stay in the three major hotels in this area when staying in Mumbai. Nice walk from the hotel to gateway of India area. Very central. Security on this hotel is very good and is never allow people just to walk in without bags being put through the scanner. All staff were very friendly.

Stayed in March 2024

The location is excellent. We had a sea facing room and the hotel is right on the walkway which comes alive at night.

Stayed in December 2023

Room quite small

Excellent location on Marine Drive with great roof terrace/pool and views Comfortable beds Good breakfast selection

Stayed in March 2024

Cannot think of anything

Decor, facilities and location

Stayed in March 2024

Swimming Pool a nice feature. But would opt to use if not on view to one and all. Otherwise nothing to dislike.

Friendly and helpful staff. Good location. Comfortable bed. Good size room with a a good desk for working. Nice bathroom. Good room service. Good food and drink options with the Restaurant and the Pub and cake counter on the ground floor. I had a city view room - still quiet and pleasant.

Stayed in February 2024

Location of my room during my last trip.

Location of the hotel is fantastic. If I am with family on holiday in Mumbai always prefer to stay at the property. Rooms are good. Breakfast is excellent.

Stayed in December 2023

I was very disappointed that in a room sold for 3adults there was only a standard-size double bed and ,after our insistence, a foldable metal frame with a very hard surface and a 3inch thick foam so -called mattress was provided as “bed” for the third adult.It was most uncomfortable.It caused back ache to me.Such a room should never be advertised as a room for 3adults unless a real 3rd -person bed is provided.

The location, cleanliness, breakfast

Stayed in February 2024

Inspite of a pre-booking the second room was given after a waiting period of one hour.The room was clean but the washroom dustbin was not cleared and on calling the staff twice also it was not cleared till the moment we left(that is the next morning).

The Adjacent rooms we requested for were given and the food we ordered was also good.Location gets full marks.

Stayed in February 2024

We booked the least expensive room in the room choices online. We expected it to be better. it is very small for the price. If we would come again, we would upgrade.

very good breakfast. Great location. Nice roof top terrace with wonderful view across the bay.

Stayed in January 2024

The decor was ever so slightly tired in the rooms, but it didn't bother us. Same goes for the roof top. It's not fancy but it's charming and a lovely spot to chill above the hussle and bussle of Mumbai.

The architecture of the building was lovely in the foyer and the rooms were spacious and clean. The breakfast had a great selection with lovely sea views from the restaurant. The hotel bar on the ground floor is charming and the rooftop bar and pool area is the perfect spot for the sunset.

Stayed in February 2024

roof top pool was closed for events and when open didn't feel inviting and little dated. I had issue with the on-site currency exchange and the front desk staff weren't able to assist even though it mentions they have currency exchange as a facility.

Great location ! delicious breakfast

Stayed in January 2024

Pool facilities and the shower area

The price point, breakfast & views

Stayed in January 2024

all were good

location was excellent, room was very good and comfortable and breakfast was ok, i being and indian was expecting some more indian verities in breakfast but overall was good,

Stayed in February 2024

Great location in central of Marine Drive. Amazing breakfast and courteous staff.

Stayed in February 2024

The hotel has not been very recently renovated and is not modern but this is not necessarily a bad thing just a comment.

Great location, nice hotel with a local vibe. Large rooms, great breakfast

Stayed in January 2024

Gym facility was very poor and pool opening hours too limited

Location, breakfast and staff

Stayed in February 2024

The bed was amazingly confortable!!! The staff really attentive and helpfull, always ready to help you. Breakfast super nice and had a lot of choices. The location was very nice in front of Marine Drive so it wasnt that heactic. Overall it was 10/10 and will highly recommend it.

Stayed in February 2024