29 Marine Drive, Churchgate, 400020 Mumbai, India
#120 of 697 hotels in Mumbai
Guests' ChoiceBased on 497 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
7.7
Staff
8.2
Value for money
7.3
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 February 2023
Steven
United Kingdombathrooms were tired
location and friendly staff
Stayed in February 2023
Reviewed: 7 February 2023
Ranjan
Indiaroom was smelly - damp smell
location
Stayed in February 2023
Reviewed: 5 February 2023
Sagar
Indiadelayed response from staff, quality of food
location
Stayed in January 2023
Reviewed: 2 February 2023
Alan
United Stateslocation, can walk to attractions as well as two five star hotels, nice Chinese restaurant restaurants
Stayed in December 2022
Reviewed: 1 February 2023
Vasileios
GreeceReally nice and central location. The room was ok
Stayed in January 2023
Reviewed: 30 January 2023
Ramesh
Indiathe checkin process
location and being a boutique hotel
Stayed in January 2023
Reviewed: 20 January 2023
Jackie
United KingdomIndian wine price was very expensive.
location plus the safe were amazing.
Stayed in January 2023
Reviewed: 16 January 2023
Sagar
Indiapoor room service, tea quality
location, cleanliness, size of rooms
Stayed in January 2023
Reviewed: 12 January 2023
Garry
United Kingdomthis hotel was perfect for us, the location was great and the out look from our front facing was room was lovely, all the staff are very friendly, especially the restaurant staff.
Stayed in January 2023
Reviewed: 10 January 2023
Robert
AustraliaAircon in room would never go below 25 celcius even after the technician attended. Too warm. Internet was slow and limited to 2 devices for free (Very 1990's approach).
The seaside position and central location on Marine Drive is the main reason to stay here. need a Seaview room to take advantage of the views. Otherwise the hotel is "Okay" - 4 star not 5 star. Decor and condition of fittings is dated and worn in some places. beds are only Queen size. Internet is limited to 2 devices otherwise have to pay extra. Overall it is a reasonable option but do not expect perfection. Staff in breakfast restaurant very attentive (Priyal).
Stayed in January 2023
Reviewed: 5 January 2023
George
United KingdomThe hotel is lovely, it has a nice art deco interior. The room was spacious, comfortable, and clean. It also had a delightful view of the seafront.
Stayed in January 2023
Reviewed: 29 December 2022
Shireen
IndiaWe we not informed of breakfast time. Also unaware that we had to book a table for dinner. Was quite embarrassing.
Staff was good but inefficient in the restaurant. Too confused and slow. Happier with room service than sitting in the rests.
Stayed in December 2022
Reviewed: 13 December 2022
Neha
IndiaThe wifi is pretty slow and you have to pay for higher speed. In today's age even the basic cafes provide free high speed wifi. Moreover, only 2 devices per room can be connected. Breakfast was okayish, could have done better
Marine Plaza is located right at the heart of the city. It gives an excellent view of the Marine Drive with a comfortable room and amenities.
Stayed in December 2022
Reviewed: 29 November 2022
Michael
AustraliaNot applicable
Location. Geoffrey’s Bar. Rooftop restaurant ( level 9). Staff.
Stayed in November 2022
Reviewed: 27 November 2022
Sebastian
Polandcigarettes odour in the room slow check in and check out
Very good location
Stayed in November 2022
Reviewed: 24 November 2022
Ahmad
United Arab EmiratesThe Wi-Fi was bad connections and slow
It was everything’s fine
Stayed in November 2022
Reviewed: 12 November 2022
Pooja
IndiaFood quality has deteriorated largely. Compromised taste in breakfast and ala carte food. Understand from the team that the chef was changed from earlier Service not upto mark. Numerous calls have to be made at the reception for one request. It's passing the buck, no accountability.
Location.
Stayed in November 2022
Reviewed: 19 October 2022
Seerat
OmanHad to give bags for checking to staff who then take it to the scanner put up in a corner & curtained off from us. Normally scanner is right at the door where you keep bags for scanning & take them yourself after entering which is a good & normal way But here staff is after us to give our bags & don't allow to take even 1 step without handing over the handbag/purse/ any bag.
Comfortable Sea view room had beautiful views Good breakfast
Stayed in September 2022
Reviewed: 2 October 2022
Varinder
Kenyastaff and management need training receiving guests, meeting their needs
Good food
Stayed in September 2022
Reviewed: 2 September 2022
Parminder
IndiaGym n equipment’s are inadequate n very congested
cleanliness,staff,food,ambience
Stayed in August 2022
Reviewed: 7 August 2022
Nadim
Iraqplace is good but no near by restaurants and markets breakfast is good and reasonable price safe hotel
the showers is not clean the shower is not very good working and water can spells over easily 5 stars hotel has no special car cleaning the room may be delayed
Stayed in August 2022
Reviewed: 18 July 2022
Khamis
OmanBreakfast
Not what I was expected It says international but most of it local
Stayed in July 2022
Reviewed: 30 June 2022
Vidyut
Indiaunderstaffed housekeeping.
location and staff service
Stayed in June 2022
Reviewed: 12 June 2022
Anthony
IndiaReceptionists can take a leaf off the courtesy of Front Door Security Staff
Security was tight at the entrance but exceptional was their greetings and courtesy. Shahida at the reception was exceptional. She turned around what could have ended up an ugly situation due to policy update. She is kind, calm, and extremely good at resolving issues. Food and dining are exceptional.
Stayed in June 2022
Reviewed: 22 May 2022
Md
IndiaTelevision, Bathroom are of old style, it need renovation and shower was not good.
It is a good location property, decent rooms, it is a old property as other property in this area. It need renovation.
Stayed in May 2022
Interlaken, Switzerland
Tipperary, Ireland
St Lucia, South Africa
Kniebis, Germany
Costa Calma, Spain
Ángistron, Greece
Zadar, Croatia
Lidgetton, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content