Breakfast and dinner were good.

Stayed in May 2024

AC was too cool, kettle was broken (but promptly fixed). Poor value for money. Lunch buffet is not worth the money, better food for a fraction of the price if you’re happy to eat outside.

Rooms were quiet, large and with comfy beds. Slept great. Breakfast buffet is good but make sure to include in the booking for good value. Swimming pool and well equipped gym with nice view.

Stayed in May 2024

Rooms are old, needs upgrades. Bathroom is not great. Bad design of shower stall leads to a lot of flooding. Towels are old and look used.

Stayed in March 2024

Our room was suite with terrace; the terrace space and the outdoor chairs were not clean.

Property is generally decent. Good spot for a quiet respite.

Stayed in February 2024

restaurant staff

breakfast room

Stayed in January 2024

taste of food not that good

the whole set up was very good including staff

Stayed in March 2024

The condition of the rooms and also some of the options available in the rooms.

The staff was quite hospitable.

Stayed in February 2024

Everything was good in this hotel. ambience , food, hygiene , cleanliness , housekeeping staffs, security staffs etc.. breakfast spread was so many that i have never seen before. Value for money. Some of the restaurant staffs, especially one female junior staff(not sure of the name) acted very weird and was commenting some jokes on us with the junior chef who was at the omlette section. this happened right after i ordered one plain omelette and dosa. do we look like laughing piece of ****. i felt very embarassed. the receptions staffs were very attentive but they could be more smiling and warm.. they were not that polite , especially the male staff . Rest all good. Rooms were spacious, bath tub was nice. nice view from the room. very near to airport.. very near to shpping malls etc. Room service was simply superb.

Stayed in January 2024

Check in was very bad as room were not ready where in I check in after 12 hours of original time. They took 1 hour to ready the room after I landed at the hotel. In the middle of the night to make customer wait for one hour was not at all professional.

Room was of good quality and required facilities were available

Stayed in January 2024

Feels old

Overall good hotel

Stayed in December 2023

Rooms and toilets were not clean full of dust, didn’t expect that from a five star hotel. Staff were not able to understand English properly had to repeatedly ask for things at the restaurant

Location and staff

Stayed in December 2023

Beautiful views and friendly staff. This is our preferred Bangalore Hotel

Stayed in December 2023

They charge service tax in all the food bills. The service is not that great too given the price they charge. Even for breakfast buffet which was chargeable for me, they added service charges. This is not good. Wifi signal is poor in the top floors and often gets disconnected. Bathrooms need maintenence as the bathtub was draining water even when closed and the shower head was clogged. We dont get the feel of a luxury hotel given the price they charge for everything.

The good thing about the hotel is their breakfast menu. There was a good spread both continental and Indian breakfast items.

Stayed in November 2023

Nothing to like

Nothing

Stayed in October 2023

Customer Service was slow, you have to ask for everything. Staff are not switched on.

The room, the reception and the hotel in general

Stayed in October 2023

The reception team, with the exception of one or two duty managers, is a disaster! You have to ask them things several times because there is no follow through and you can’t count on them for anything.

The property was part of the Movenpick group and has since changed hands. The quality of the design and finish reflects the values of Movenpick. This makes it nice to be in. Furthermore there is a Spa with a very decent menu of massages. The steam room and spa are very clean as is the spacious shower area. It is too bad that the entry for the sauna is not complimentary but given the relatively low room rates this is understandable.

Stayed in October 2023

The amenities are not as expected. The gym faculty was not good. The ambience needs improvement. The staff can be more accommodative.

At a central place

Stayed in October 2023

reception senior staff need to be more flexible

immaculate - concierge & waiting staff carried themselves extremely well

Stayed in October 2023

Very good breakfast

Stayed in September 2023

All was ok

Big rooms, clean rooms, good location, great staff

Stayed in September 2023

Down payment for every purchase

Stayed in September 2023

I stayed here thrice during my stay in India for 2 days each. The first room given to me had rusty mirrors, water flooding in the shower, and the TV not working at all. The second room given to me again had a faulty TV and water flooding in the shower. The third time I was lucky I guess. I had a good room.

The breakfast spread was excellent. Staff are friendly and pleasant in their communication.

Stayed in August 2023

The space of the room is big

Stayed in August 2023

Swimming pool was under maintenance

Stay was comfortable

Stayed in August 2023