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Reviews of Sheraton New Delhi Hotel 5 stars

District Centre, Saket, Saket, 110017 New Delhi, India

#31 of 1,239 hotels in New Delhi

Guests' Choice

Review score

Based on 1111 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 1 November 2023

    10
    Excellent service and staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all good

    Everything

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Left a great taste, would love to come back and stay with them
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was fantastic… sometimes the staff at breakfast would get confused with the orders because they’re were no assigned staff at the table, which caused confusion.

    Loved the staff, they made us feel very welcomed. Mr Moti at the gym was very helpful and friendly.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Food

    Stayed in October 2023

  • Reviewed: 24 October 2023

    7.0
    Comfortable,
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The toiletries were meh

    The staff were extremely nice, polite and efficient specially Dikshit who helped us at the time of check-in. In roomfood was good too

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They took away the option to take something from mini bar and the shower system in the bathroom was ancient….

    The buffet and the room stay!

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Comfortable
    • Business trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Very tired reception/ lobby/bar

    Room and gym

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    Excellent
    • Business trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing property … everything was perfect special thanks to Garvit , Ankit , Tarun and the entire team for making my stay so comfortable

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Best hotel in South Delhi
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Overpriced hotel in a good location
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We were given a very noisy room just above ongoing renovations even though there were rooms free in the other wing, and it took too long to change the room. The room keys stopped working on day two so we had to join the long queue to get them fixed.

    After a switch we got a very comfortable room. The breakfast was excellent. Good shopping and restaurants around the corner.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Great to be back again
    • Business trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nvt

    Locatie, restaurant, kamer, zwembad

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    Not much! Security checks were quite oppressive and the roads around the hotel feel sketchy.

    Extremely clean, modern, safe and therefore comfortable. Fresh eggs for breakfast among a wide choice although the general quality across the spread is not fantastic. Very helpful staff although the receptionists were a little cold for some reason. Handy to walk about of the back gate and across the road to the shopping centre for some other food options; the road is a little dark though. I used Travel House through the hotel as a car shuttle for work for all four days of my stay and Nagender offered a very friendly and excellent service. Would stay here again if I had to return to Delhi.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    Overall stay was perfect! The staff took great care of us.
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Not very spacious. Also I wish the in room dining was a little better.

    The staff were so polite and helpful. Very clean rooms.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Maintenance job on top of my room which didn't let me sleep and second day morning same thing . Although I made a complain but not stopped .

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 8 nights

    breakfast was excellent service of the staff was super great location

    Stayed in August 2023

  • Reviewed: 11 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Small TV

    Breakfast and location

    Stayed in August 2023

  • Reviewed: 6 September 2023

    10
    Really good
    • Business trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Folks at reception could be more trained both in efficiency and soft skills , like for a person staying there since the past 10 years they still look so cold. I love the property and despite other hotel options I always go for Sheraton saket.

    Sheraton saket is my regular place for staying and that’s because of the familiar and very efficient staff, I can’t say that for the people at the reception folks but right from the door man to concierge to Th bell boy to the people serving you at the breakfast place or Satish at the coffee shop ,they just make your stay wonderful. I wish they could pass on some tips to their colleagues at the reception

    Stayed in September 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    TV was of old model, not smart

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Excellent
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Good property

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    Quick stay
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy room, all amenities provided, quick response for everything that was called for.. Amazing breakfast spread

    Stayed in August 2023

  • Reviewed: 3 August 2023

    10
    This is my choice 5star hotel ...good hospital, 15mts to airport n trending shopping mall nearby
    • Business trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wish it had family room suite (larger) ... double bed with a single bed...rest fine

    Everthing was just perfect from the security to the room. Room service another 5⭐️rated. Wish d room fridge provides budwizer & vodka😊(am i spelling it correct?) Breakfast though i enjoyed only once in my 4nights stay(had to fast on medical ground) was super crazy...overall superb! keep it up Sheraton.. booking again sooner 🙌

    Stayed in July 2023

  • Reviewed: 3 August 2023

    8.0
    Office staff not responding properly
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar

    Location

    Stayed in July 2023

  • Reviewed: 31 July 2023

    10
    A memorable stay in South Delhi
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was excellent

    Location was fantastic and was within short walking distance to two top notch shopping malls of South Delhi, Select City Walk and DLF Avenue. Room was great and breakfast was fabulous. The restaurant staff were very courteous so were the staff of entire property. My wife unfortunately tripped and fell outside the main building and was injured. But the instant care she received from the guards at the gate, front desk and lobby staff was unforgettable. That speaks of the professionalism of the people working at Sheraton Saket. We will certainly come back when we are around in New Delhi, India for our next trip.

    Stayed in May 2023

  • Reviewed: 29 July 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    Television couldnt turn on

    Stayed in July 2023

  • Reviewed: 28 July 2023

    9.0
    I like the hotel and staff, don’t like to be over charged .
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like how they charge me for 2 days and I only stay one. We were supposed to come at 9PM one day and I arrived at 1:00am next day and still I was charged for 2 days . I was very upset .

    The staff and food excellent !!

    Stayed in July 2023

  • Reviewed: 16 July 2023

    7.0
    Stay good but scope of improvement
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Office staff cooperation

    Good with various options

    Stayed in July 2023

Showing 76 – 100

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