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Reviews of Hotel Sita Palace On Heritage Ghats Of Benaras 3 stars

D.22/16, Chausatti Ghat (Dashaswamedh), 221001 Varanasi, India

#153 of 262 hotels in Varanasi

Guests' Choice

Review score

Based on 176 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.7

  • Location

    8.5

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.5

  • Free WiFi

    5.4

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Showing 76 – 100

  • Reviewed: 14 February 2023

    3.0
    *
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Not suitable as per money spent

    No value of money

    Stayed in February 2023

  • Reviewed: 8 February 2023

    10
    Grear wiev!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful wiev of Ganga. very nice staff

    Stayed in February 2023

  • Reviewed: 6 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Water issue

    Every thing

    Stayed in February 2023

  • Reviewed: 30 January 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It has an amazing location with the ganga right in front of it.

    Stayed in January 2023

  • Reviewed: 27 January 2023

    1.0
    Though the location and friendly staff,Not value for money and also very poorly maintained.
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    1.Poor Maintenance,not value for money. 2.Found couple of mice’s in room ,jumping on the teas satchel and around the room.Have videos of it. 3.wet towels were provided,reason there was no sun for few days.

    Its location only. Though it hard for early to walk from the main road to this hotel. People are friendly. Good views close to ghats

    Stayed in January 2023

  • Reviewed: 26 January 2023

    9.0
    Enjoy the amazing ghats from your cozy room but the location is not convenient if walking difficulty
    • Leisure trip
    • People with friends
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Because of its location right on the ghats, its a bit difficult to reach this place easily. There is a point beyond which taxis and rickshaws cannot take you, so you basically have to walk the last stretch to the hotel. There are steps and narrow lanes on the way. So for someone with walking difficulty or lots of luggage, it could be quite a task to reach there. The owner did arrange for a person to pick us up from the main chowk as the small lanes are almost impossible to understand, especially as we reached quite late. The place can use some renovation. The balcony is the highlight because of the view but wasn't very clean.

    The location is the highlight of this hotel. The staff was helpful. The view from the room was absolutely fabulous and hands down one of the best places to stay at the ghats at a decent price. It was neat and comfortable.

    Stayed in December 2022

  • Reviewed: 10 January 2023

    1.0
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 4 January 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was much smaller than what we ordered, we had to argue to get breakfast (which was included in our booking) and we were debited twice for the stay. We made reception aware of this at the time and they did nothing. You should avoid such a dishonest hotel.

    The room had a good view

    Stayed in January 2023

  • Reviewed: 16 December 2022

    9.0
    Hotel of diorama
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location & behaviour of staff was very good.

    Well satisfied.

    Stayed in December 2022

  • Reviewed: 16 November 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    View, location, price, stuff, guide.

    Stayed in November 2022

  • Reviewed: 9 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    View from room, ghat location, comfortable bed. Lift. Maharaja room. Very helpful staff. Pandey ji specifically.

    Stayed in November 2022

  • Reviewed: 9 October 2022

    4.0
    Too costly according the service . Unhappy . would not recommend this hotel to anyone else.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was unhygienic, the fire broke in the stabiliser and it was too risky. the bathroom was stinking. AC dint work because of the fire in the stabiliser. Location is far from the road, you need to walk a lot to rich the temple.

    Just the view from the room

    Stayed in October 2022

  • Reviewed: 6 September 2022

    2.0
    Waste of money
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good

    Stayed in September 2022

  • Reviewed: 25 August 2022

    10
    awesome stay with fantastic view
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the restaurant is very overpriced, and one of the stuff always mis behave th with othe

    the location was awesome, reception people and diamonds bhai was awesome we would like to go another time.

    Stayed in August 2022

  • Reviewed: 13 August 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nithing.... Everything is good

    The location is fabulous. Fantastic view of river Ganga.

    Stayed in August 2022

  • Reviewed: 23 July 2022

    10
    Amazing location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing location. What a splendid view it was. One can experience the exact vibe of Varanasi right from the room. Amazing staff. Hands down the best stay in Varanasi. Highly recommend.

    Stayed in July 2022

  • Reviewed: 16 June 2022

    3.0
    The location is good. The hotel ration should be 1 to 2 star.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    Restaurant was hot and without AC, the service was poor and breakfast was not available before 9:30 am. In the room wardrobe there was no hanger and the rod that holds hangers was missing.

    The location and view from the room was good.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel managent is worst, they try to optimise their cost by shutting of Room ACs and claiming power fault. They will also shut the lift in the pretence of power fault. Senior citizens stay away. This hotel has a huge problem of approach road. One needs to manouvre huge stretch of narrow confusing lanes in order to reach the hotel from city, making it difficult for senior citizens. The other option is walk via the ghats but that means climbing up and down huge steep stone stairs. The rooms they call superior or maharaja , have tiles breaking and falling. LIZARDS and INSECTS are there everywhere. The toilets and the bathtubs are very dirty. With hair clogged in places. They do not provide complimentary water bottles or toiletries. For Television viewing you will meed to recharge the cable yourself as none of the cable tvs are recharged. You will get toileteries only soap only if u ask for it. And the soap is small tablets which wont serve u any purpose. Their restraunt is the worst, incase u order something you will get it after minimum 2 hrs. And I got tea and pakoras in 2 hrs. My family had to skip meals in order to avoid this harrasement.Later I endes up ordering via Zomato and Swiggy. If you ask for cleaning the room and take away the used utensils , then for that too you need to wait for half a day. Superior family room AC doesnt work infact there are open naked wiring which is giving sparks , risking guests life due to electric shock. Its just a thug money looting enterprise . They will promise you a motor boat for Rs 1500 and last minute they will say motor boat is unavailable and ask u to use a manual boat which wont take you to all the places promised. I have been in cheaper hotels with way better ethics and service. Please stay away or regret your decision which will ruin your stay in the holy city. Donot go by the river view , because you wont be enjoying the view if everything else in unlivable.

    Nothing

    Stayed in June 2022

  • Reviewed: 11 June 2022

    3.0
    Poor
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sanitation is a big problem and food quality is poor No taste in food just waste of money on food Room rent is very very high and room size for SUPER DELUXE ROOM is 8 footx10foot with small queen size bed

    Location is best view from room balcony is very nice

    Stayed in June 2022

  • Reviewed: 8 June 2022

    9.0
    Excellent view location and the courteous staff
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night

    Restaurant service could get better.

    Excellent stay on the bank of river ganga, nice view from balcony, very helpful staff to take us through the site seeing or mandir puja.

    Stayed in June 2022

  • Reviewed: 31 May 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    I don't recommend this hotel, it is expensive and it's not clean, rats, lizard and cockroaches will also stay with you. hotel is close to ganga river - from the main road you will have to walk 10 to 15 mins. Car or any other vehicle wont enter the street. The street roads are very narrow. The location is awesome but the hotel is a disappointment

    I don't recommend this hotel, it is expensive and it's not clean, rats, lizard and cockroaches will also stay with you. hotel is close to ganga river - from the main road you will have to walk 10 to 15 mins. Car or any other vehicle wont enter the street. The street roads are very narrow. The location is awesome but the hotel is a disappointment

    Stayed in May 2022

  • Reviewed: 18 May 2022

    1.0
    Very poor
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are cheaters and liars

    I like how the staff are very well trained to cheats their customers

    Stayed in May 2022

  • Reviewed: 13 May 2022

    9.0
    Fantastic and memorable experience.
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    If the bathroom, sheets, pillows and linens were upgraded this facility will become outstanding.

    Friendly and helpful staff and guide Mr.Rakesh. Superb location on the banks of the Ganges. Great food at the restaurant Overall a fantastic experience in Varanasi. For the price best bang for buck staying on the ghats of Varnasi as this my 3rd varnasi visit and making it a memorable experience was in choosing this accommodation on the Ghats of Varnasi!😊

    Stayed in May 2022

  • Reviewed: 6 May 2022

    10
    Best
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing Hotel, View is Super.

    Stayed in May 2022

  • Reviewed: 1 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed

    Location

    Stayed in April 2022

Showing 76 – 100

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