We only stayed at this hotel to sleep as we had another flight later on the same day.

We liked how welcoming the staff was upon arrival and they were quick to assist us with check-in and to our room.

Stayed in May 2024

Everything. Very comfortable stay . Clean. Friendly staff. Good facilities and very helpful in picking and dropping from the airport.

Stayed in May 2024

Nothing

Everything!! Fantastic room, attentive staff, fabulous shop and wonderful restaurant! Swimming pool was fantastic!!

Stayed in May 2024

Everything was excellent.

I needed somewhere to go for a long airport layover. It was a last minute decision to book the hotel and I am so glad we did. At check in, I was concerned about being far away from the pool in the West Wing but Anushka fixed all that. She couldn’t have known about my position in the travel industry from the bedraggled, sweat-stained way I presented at her counter, yet she did the perfect industry thing and upgraded me to club level for my 10 hour stay since I would be checking out in time to sell the room for the next round of international arrivals. I commend her for this excellent service. I have always had a good experience with Taj, but this stay goes above and beyond all others thanks to her simple act. They even sent a car to get me from the terminal when my travel weary mind could not figure out how to get there the free way. This hotel had the absolute best most gigantic pool I have ever seen. So amazing and refreshing after a long day in the heat!!

Stayed in May 2024

I liked the size of the room. The bed was very comfortable. The breakfast was very good.

Stayed in May 2024

N/A

Value for money, luxurious stay, courteous staff and convenience to airport transport

Stayed in May 2024

Have been here earlier too. And generally like Tata hospitality

Stayed in May 2024

The flush in our washroom was clogged but I guess it is a one off situation. The buffet at bfast was the same every single day which was boring.

We loved the hospitality of the hotel. Very nice rooms and the location was v convinient as it was close to the airport

Stayed in March 2024

Good airport hote with flexible airport transfer possibility.

Stayed in April 2024

Just a couple for issues, toaster machine heaters were off. Ordered coffee which took too long, I had to remind a few times. Otherwise the people were very friendly and helpful. The concierge took along time to arrange a car transfer for me to the office even though I had prebooked the day before. A lot of typing entry in the computer. Prebooking should be faster.

Loved the, nice touch with foot soak and some chocolates. Bed and shower were very nice. Breakfast area provided everything needed. Taj lounge was great after long day at work, I could just grab fast a light food and drink. People in lounge were very nice.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Having to pay for a taxi for a 2 min ride from the airport terminal feels unnecessary. The hotel should find a better way to get customers literally across the road.

Great stay and fantastic service. The waiter Bishu at the Tamarind restaurant made our stay even more special with his great service and kindness.

Stayed in April 2024

The room requires a bit more effective dusting and cleaning of furniture at some places, especially towards the mini bar area.

Courteous staff and excellent service.

Stayed in April 2024

My stay was for only 4.5 hours or so. The staff should have given me a rate accordingly. I was charged for the entire day.

Stay was very comfortable.

Stayed in April 2024

The staff were splendid! Akish made us feel at home and went above and beyond in every step of the way. Will definitely be back!

Stayed in March 2024

The hotel is great. We just spent one night and it was close to the airport. Best driver for the day: Anil. He was great and drove us to interesting places. Thanks also Rakesh for the great service in the restaurant.

Stayed in March 2024

Front desk errors. While checking in, I unnecessarily had to wait as the greeting person did not communicate with the passport checkin person. This was corrected once I finally approached the counter and found my passport sitting unattended. I requested a wake up call for the night I flew out. I DID NOT RECEIVE the wake up call. I had set my phone as a backup alarm. This could have been a grave issue, causing me to miss my flight. During past stays at this Taj I received more attentive care. I found this lacking on this stay. I also found the 2 hour Spa treatment to be lacking. The spa technician skillset was not up to Taj standards let alone a normal massage and facial therapist skillset. Very, very, disappointed.

Location, location, location. Ease of airport access in the middle of the night. The room was clean and well stocked with amenities. In-room food service was prompt and timely. The Cafe staff was attentive. The floor housekeeper checked in to ensure I had everything I needed. The room was cleaned and re-organized on a daily basis. The pool was clean and refreshing.

Stayed in March 2024

Proximity to the airport and quality of the room

Stayed in February 2024

breakfast

Stayed in March 2024

Nothing

Modern and clean with great facilities

Stayed in March 2024

The wine in the Club lounge had high sulphite content making it taste like detergent. However this was 'on the house, so can't really complain!

We liked the spacious modern feel of the entrance hall, dining room and lovely comfortable bedrooms. We liked the way the reception staff came round in front of the desk to pass over room key, invoice, little farewell gift etc. We liked the stylish foot bath in the room. We liked the efficient transfer to the terminal by hotel taxi.

Stayed in March 2024

The smoke detector in the room had a VERY bright flashing LED on it that lit op the whole room every 7 seconds... so I had to sleep with an eye mask on (I like a very dark room, especially when I have a fixed window for sleep before a very early flight)

Needed to stay near the airport fit an overnight transfer so can't fault location Went to the Tamarind restaurant and had the tester menu and it was excellent Also probably the most welcoming hotel stay I had on this trip, staff were flawless

Stayed in March 2024

Location - see above

Location - a 15” easy walk but no shuttle service. The hotel does offer car service but at a cost of ~ $25. Taxis and Uber not interested - too short. So, good for those who like to walk but not so good for those who don’t or can’t. But, hotel still easier to get to than any other hotel.

Stayed in March 2024

Western guests, often very independent, may struggle to comprehend how spring-loaded the staff is to assist. Particularly with luggage. I admit, I am quite adept at pulling my own bags, especially the smaller ones. I think the various teams could be bit more aware of this apprehension with American and Canadian guests. Also, some at the front desk could be a bit prickly in disposition. Still good, but not as friendly as the concierge staff.

Every member of the staff was exceptional, particularly Adithya at the Concierge desk. Always above and beyond. Hotel is well lit, with well-decorated walls, and comfortable surroundings. In spite of being very close to the airport, it is very quiet in the rooms, with excellent water pressure, hot water, and air conditioning. The walk to Terminal 1 (domestic) is ridiculously short. If you're able-bodied, you should be comfortable in walking to/from Terminal 1. Also, great food choices in the courtyard between the airport and Terminal 1 as well.

Stayed in February 2024