The director of rooms acted immediately upon a complaint on my room. We’ll appreciated

Breakfast was good, staff should spend more time on welcoming guests than looking in their phones 😙

Stayed in February 2024

Bathrooms

Superb

Stayed in January 2024

Windows glass (outside) should be cleaned more often It's had to catch the elevator in congestion time

Absolutely amazing hotel- starting from the location, building itself, atmosphere inside up to the highest level of service. Rooms are clean and well-designed, with all necessary equipment and auxiliaries - flat TV set, independently controlled air conditioner, tea pot, iron + iron stand, hair dryer, and so on. Food for breakfast is extremely good in quality and of wide variety. And again - the service is perfect! All hotel facilities you may want are just there - an outdoor pool, very well-equipped gym with "wet zone": sauna, steam room, etc., 3 restaurants and lobby bar. As well , I used to spend my time for leisure and work in the Club Lounge, what I absolutely fell in love with. And again - responsiveness of the hotel management and staff as well as service provided just excellent! At my next visit to Mumbai I will definitely stay at Taj Lands End. Well done!

Stayed in February 2024

Cashier- last person we saw@ the hotel- Was not helpfull We ask for something to put my wife’s Medication in cold (something) Straight -no -answer….

Service excellent Thank u

Stayed in February 2024

breakfast was great

Stayed in January 2024

The problem was with Booking.com I confirmed the rooms with breakfast included. The hotel denied it Hence my stay was not very happy happy We had to else where for the breakfast.

Everything

Stayed in February 2024

Ambience

Stayed in January 2024

View from the room

Good breakfast

Stayed in February 2024

Very pleasant employees. Great food

Stayed in January 2024

Staff is taught to be far too subservient - constant “namaste namaste” is uncomfortable and not necessary

It was beautiful, very nicely maintained, food was good, and staff was nice

Stayed in January 2024

We were upgraded to Taj club on the 24th floor. Room was spacious but could be cleaner. Staff generally were helpful and courteous. There were a lot of options for breakfast. The Ming Yang restaurant was superb.

Stayed in December 2023

Bit old fashioned

Location and Breakfast

Stayed in February 2024

Everything was Amazing.

Everything was Amazing.

Stayed in February 2024

Nothing wrong

Great hotel. Equally nice room, Pool, Food. Nice Lounge

Stayed in January 2024

Wonderful place with high level of security! Comfortable, clean, large room with large bathroom with nice lighting and dimmer controls. Nice garden and swimpools, hot jacuzzi that can be used in late evening. Stuff is professional and well trained. Afternoon Hi tea in the Taj Club longe with a lot of food choices, excellent Lavazza coffee varieties and amazing sunset view!

Stayed in January 2024

they are Friendly.

Breakfast, its Indian! not continental at all, that's very Bad, if you are not Indian you cannot eat. My booking was at the Club! Club service not up to my expectation.

Stayed in January 2024

My biggest (& only) gripe are the elevators. There are 4 elevators yet only 1 of the 4 seem to operate at any time. You could be waiting 5 minutes or more for the elevator to come and then that same elevator will stop on every floor till its full to get to the lobby. The door staff give me every excuse under the sun but this is my 3rd stay there and no improvement to the way the lifts function. You cannot call an Uber and then expect to be down in the lobby in time to get it as you could still be waiting for the lift. Given there are 4 lifts - baffled!

Taj Lands end (Bandra) is a truly luxurious experience in a wonderful part of Mumbai and located just right for travel around Mumbai. Everything (professional, courteous, organised, service driven) one would expect from a Taj (TATA) group 5 star hotel. The band stand walk along the sea is perfect to find tranquil seclusion and watch the sun go down. Bliss experienced.

Stayed in January 2024

Taj never disappoints, great and very helpful staff. Food was amazing as well.

Stayed in January 2024

Nil

Location & welcoming staff

Stayed in January 2024

High prices at the bar and especially the restaurant.

- Very welcoming staff especially Clive and Anushka at the front desk. - Excellent modern room with lovely touches in a great location. - Beautiful pool areas which are very well looked after. - Additional amenities like golf putting and bikes available for usage. - Easy access to transport just outside the hotel.

Stayed in January 2024

Pool area is a bit dated

Service, ambiance

Stayed in December 2023

Slow service such as room service

We got upgraded to the presidential suite automatically it was surprising us so awesome! We loved surprises! We had good relaxing chilling memorable time staying in this beautiful suite!! Please keep surprising us!

Stayed in January 2024

All of it. They’ve got great activities for kids.

Stayed in January 2024

Nothing

Amazing place in Mumbai ! People working at the hotel are really nice and helpfull. Swimming pools are great. Bedroom is big and super comfortable. Recommend it !!

Stayed in January 2024

Everything was good.

The location was good. View was great. I got a suite room which was fantastic.

Stayed in January 2024