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  5. Reviews of Taj Santacruz

Reviews of Taj Santacruz 5 stars

Chhatrapati Shivaji International Airport ( Domestic Terminal) Off Western Express Highway, Santacruz (East), 400099 Mumbai, India

#12 of 699 hotels in Mumbai

Guests' Choice

Review score

Based on 3354 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Room Facade View with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Every thing about the property was good .. especially the staff and Chef Mahindra was kind enough to send some time with us …

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Luxury Room Facade View with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    No nothing

    Staff service is excellent

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Room Runway View King Bed with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Clean and right at the domestic terminal. Staff was very polite and helpful during the stay.

    Stayed in March 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Room Runway View King Bed with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    There is nothing to dislike

    I was an amazing stay everything was so excellent from check in to check out their service is exceptional its beyond words.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    perfect stay
    • Business trip
    • Solo traveller
    • Luxury Room Facade View with Bathtub
    • Stayed 1 night

    dinner - terrible

    break fast dinner - very disappointing room - ok

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Luxury Room Runway View King Bed with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Good Airport view

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Room City View King Bed with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    The way their staff took care of us was excellent 🫡🫶🏻

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Lovely place to break away from daily mundane routine.
    • Leisure trip
    • Solo traveller
    • Luxury Room City View King Bed with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    NA

    Size of the room and the overall vibe

    Stayed in March 2024

  • Reviewed: 28 April 2024

    8.0
    Bad check-in experience
    • Leisure trip
    • Family with young children
    • Luxury Room Runway View King Bed with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    I checked-in at ~10pm on 27th Apr'2024. The process of check-in wasn't very smooth. The reception staff was also not very supportive. Bad experience!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Quick walk to the domestic airport. Extremely kind staff who walked my suitcases till the departure gate. Spacious and l
    • Leisure trip
    • Solo traveller
    • Luxury Room Facade View with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Welcoming with a tilak without consent

    Convenient for early morning flights

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Loved it
    • Leisure trip
    • Family with young children
    • Luxury Room Facade View with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Only the smell sometimes when you walk out .

    It’s excellent. Everything neat and tidy . Good food .

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Excellent, will visit again when I am in Mumbai
    • Leisure trip
    • Couple
    • Luxury Room Facade View with Bathtub
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Clean, great food , high quality everything! Very friendly and professional staff

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Family stay
    • Leisure trip
    • Family with young children
    • Luxury Room Runway View King Bed with Bathtub
    • Stayed 3 nights
    • Submitted via mobile

    This has been my favourite property in Mumbai. This has been my fourth stay with this property. Location service the breakfast spread the response time all have been great. Always have a comfortable stay with Taj

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Luxury Room Runway View King Bed with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    We stayed in runway view, 6th floor. Rooms set up can be improved as there is too much furniture. Hardly any space for kids to move in the room...

    Everything, especially the runway view

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Good leisure stay
    • Leisure trip
    • Family with young children
    • Luxury Room Facade View with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Nothing much to say on that

    Food place and room all excellent

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Luxury Room Facade View with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Booking payment process through different link other than booking

    Quite Near the airport Food

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Room Facade View with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing to dislike.

    The service was amazing. The staff were extremely helpful and friendly. I would recommend this hotel to my friends and family.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Luxury Room Facade View with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Nothing such

    Good

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Room City View King Bed with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Great atmosphere, great service, great staff!!! Mahima was especially brilliant with her exceptional service!!!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Room City View King Bed with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Like the ambience and it was luxury stay

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Luxury Room Facade View with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Exceptional, should be 10 stars not 5

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    One of the best hotels I’ve ever stayed in!
    • Leisure trip
    • Solo traveller
    • Luxury Room Runway View King Bed with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    Beautiful interiors and soundproof

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Room City View King Bed with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Loved the size of the room. It’s probably one of the largest rooms in Mumbai. Loved the service, the staff is fantastic.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Comfortable,great hospitality
    • Leisure trip
    • Group
    • Junior Suite with Breakfast, One way Airport Transfers, Evening Cocktail Hours and High Tea
    • Stayed 3 nights

    The view from the room could have been better The room was too far from the lift for my mother as she is 80plus

    Breakfast was superb,great hospitality. Mr Johnny and team looked after us very well,very warmly and were sensitive to our needs The housekeeping staff was very good and prompt Very comfortable 3 nights we spent at your hotel Thank you

    Stayed in March 2024

Showing 1 – 25

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