Nil

Excellent hotel . 100 % paisa vasool

Stayed in December 2022

Very very old interiors. Very dim lot rooms despite switching all the lights. It was a big letdown. Not worth the price at all. I definitely would not recommend this hotel for someone looking for a good experience for the price of the rooms. The location is by far the only reason to pick this hotel.

Stayed in December 2022

was old moulded , bathrooms were dirty and moulded , I got allergy due to inhaling mould , came 4 days after night we changed the hotel to ibis

location

Stayed in December 2022

Pls don't book this hotel

Stayed in December 2022

we had used 10 room nights in this property. but coudlnt start the TV. only free channels are on that to local language. do local people only stay there and upon requesting for 50 times also they hardly bothered to get it done

property location was awesome. the lower staffs are too good, specially the security and the gate personnel. but the educated and qualified degree holder receptionist are there to fool the guest.

Stayed in November 2022

the looks, earlier was given double bed room, but I had selected king size bed, the staff had appointed us with a different room later .

Stayed in October 2022

during check out staff ask to pay Rupees 1250 plus tax for bedsheet for blood stain.we didn't notice any blood stain and we need to argue with them for quiet some time and it was really a harrasment and never ever recommend this hotel to any one .worst experience in our life time .

Nothing good to say about this hotel except location .

Stayed in September 2022

everything but all dept staff attitute is horrible

staff is horrible - not at all customer service or guest relations all give you only problems always stubborn and weird rules

Stayed in July 2022

1. I got the room (417) that had lights which didn't get turned off due to damaged switches. We couldn't sleep late night. Our stay was only for a night and had returned to room late night so we didn't see any point complaining. 2. The bedsheets were dirty, could see some hair. 3. Overall not worth the money and not at all 5 star level experience.

1. Location is good. It's near by MG road, Brigade road, church Street and also near by UB City. 2. The washroom was clean and tidy.

Stayed in July 2022

Pleasant stay. Good reasonable food and surprisingly tasty.

Stayed in July 2022

The rooms weren't very clean, especially the bathroom. There were flies on the towels and a lot of dirt in the bathtub. The toilet was leaking as well. The breakfast spread is small and meh, so I could've just skipped this entirely.

Location was great, I could get to where I wanted quickly. The rooms are quiet and cozy. The staff were friendly enough. Overall, it was fine as I was in a rush and needed a place to stay asap. But the hotel could do with a little renovation, I guess.

Stayed in June 2022

Breakfast is very limited, no facilities for disabled. The rooms are too small.

Ambience

Stayed in June 2022

Food quality could have been better. I did not enjoy the food at all.

It was a wonderful experience. Mahipal the Duty Manager was very understanding & helpful.

Stayed in June 2022

Front office staff would not answer unless they are asked to. Not proactive at all.

Nice comfortable stay

Stayed in June 2022

room is not at all clean & dirty linen we have booked for double bed but given twin bed lady receptionist was very rude booking .com should upload real time pics of room in their site so that customers know what they are getting

Stayed in May 2022

Property was not posh and did not get the required room. Room facilities were poor

NA

Stayed in May 2022

Wafer thin walls, could hear people talk, sounds of doors closing etc was disturbing all through the night. Additionally the room service needed payments at each order which was quite frustrating and humiliating. This shows their trust in their customers.

Stayed in May 2022

reception staff was very arrogant in night shift.

Stayed in May 2022

The staff who greeted us at the hotel entrance were exceptional and helped us throughout the trip till we departed, more than the receptionists.

Stayed in May 2022

First things first, we booked the hotel way back via booking.com atleast about a month back from the UAE. When we arrived at the hotel we were not given a room immediately, we were told to wait as they said king sized bed is not available. Slightly perplexed! Nevertheless as we were hungry, we went off for lunch and came back. They gave us room number 220, on the second floor. The room on the hindsight looked decent, though in looks old and it needs some major renovation. Prima facie, it seemed okay overall. But to our horror after a bath we realised the bathtub is blocked. 🤷 The worst part was that finally when we got into bed, i began scratching and itching myself incessantly, it was so bad that I resorted to sit myself on the sofa the whole night long. The bed was dusty and wasn't cleaned. The bedsheets didn't look stark white and we just realised that they put us up in a room which definitely wasn't cleaned, nor was the linen changed. Fast-forward to the following morning, we went for breakfast, which again wasn't great. There were big stains on the sofa. Overall, this place needs to a big renovation form the building to the management dealing with this hotel. Also, they don't deserve 4 stars, the point is guests come to live in a decent hotel to have a decent pleasant stay, it's a plus to have a complimentary breakfast but we don't go there just to eat. It's more to do with the stay which needs to be comfortable. Ministry of tourism needs to reevaluate the "4 stars" that has been given. They are not doing justice. Extremely harrowing experience. Will never advice anyone to stay in this hotel.

The location of the hotel ..that is a.

Stayed in May 2022

Cleaniless was bad, hotel staff also not so cooperative

Stayed in March 2022

Staff should be well behaved. I am not complaining of everyone. But I feel the person I charge was very rude in her behaviour. We paid and stayed there. You are giving complimentary breakfast so why should she showing her face I don't know.

Breakfast was good .but the person I charge (women) she was showing rude in her face when we gone for breakfast.

Stayed in April 2022

Room looks very old specially the washroom, Not a value for money.

The location is perfect in midtown. Staffs are very polite.

Stayed in April 2022

the staff is very uncooperative, really very terrible service have to wait a few hours for getting one simple task done such asking for water. The mattress had bedbugs in it something throughout the whole night

nothing it is just for show not a good hotel surging prices for no reason

Stayed in March 2022

Interior was too old specially bathroom was worst b very old

Nothing

Stayed in February 2022