It is not a five star. Sorry. It is barely a 2-3 star with humble, helpful staff. The room was shoddy and one aircon wasn’t even working in my executive room out of two aircons.

View of Panjim is nice since the property is at a height

Stayed in February 2024

The location on a hill is fantastic, beautiful views and near to best part of the city. The staff is attentive to one's needs. There is a spa with nice massages to relax at the end of the day. At sunset it is beautiful to see the boats sailing up and down the river Mandovi. There is live music on Sundays at lunch with Darryl which makes it a very special occasion. I was going to visit my late grandparents house and he dedicated a song to them.

Stayed in February 2024

Old room, wc requiring maintenance and cleaning.

Breakfast was ok. Nice view and people very nice

Stayed in February 2024

We were given a room that had a connecting door to next room. The door allowed all noise from next room to be heard. The person in neighbouring room had the TV on loud at midnight and talked until 2am and this kept us awake. The light from the next room also came through the door as well. There were other rooms available in the hotel and they should have not put people into these two adjoining rooms. The price was not good value for money.

Location and view Very friendly staff

Stayed in January 2024

Very good breakfast

Stayed in December 2023

Pool is very exposed, so much so we didn’t use it! Which is a shame as that was one reason we picked this hotel.

Very clean Lovely staff Big room Great shower

Stayed in January 2024

Convenient location

Stayed in November 2023

Although there were many staff at the hotel, the Hanging Garden bar was understaffed with only one waiter. It wasn’t at all busy but took 30 minutes to get a couple of drinks. Perhaps they should concentrate less on the casino and more on the restaurants. It was very expensive relative to other similar properties we’ve stayed at.

Fantastic location, very close to the old Portuguese areas of the city with their beautiful old buildings. Amazing views over the lit-up Atal Setu bridge at night time. Staff were courteous and friendly.

Stayed in November 2023

Costly

Location

Stayed in October 2023

Bit of noise from the street, internet had some issues

Nice room with modern amenities, great river view , centrally located, very good indian breakfast with also continental options, swimming pool and gym were cool. Staff was helpful.

Stayed in August 2023

The Galaxy Casino. No longer is it a great hotel with a subtly hidden casino, it is now more of a casino with an attached hotel!

Marvellous position over the Mandovi River, and friendly staff.

Stayed in March 2023

central

Stayed in March 2023

The breakfast and all the food list is referred only for Indian taste. Actually the breakfast was very poor for this standard. Also, the restaurant service should be improved. I could not enjoy the pool as all the sides are used as pathways for clients and staff. Should be arranged with a small intimate area.

The location of the hotel is one of the best for Panjim. Very spacious. Clean room and also the hotel. Clean pool. The bed, pillows and the linen were impeccable.

Stayed in March 2023

Still not back to 100% following the lockdown, which is understandable. We were called twice on the phone (firstly previous afternoon, second time after breakfast on leaving day) asking when we were going to check out, which was a bit weird, like being pressured to leave.

Excellent location, close to Fontainhas neighborhood and town entrance. View is fantastic. Staff is friendly and hotel is in good working order.

Stayed in March 2023

needs updating

room size, friendly & very helpful staff

Stayed in January 2023

restaurant and food

location and view

Stayed in February 2023

Parking can be an issue

Very good location, spacious rooms, good food and lovely breakfast

Stayed in February 2023

Food and drinks extremely expensive. One night payment required to secure the booking, but the payment link provided by the hotel does not work internationally, cause some confusion around the booking.

Central location with nice facilities and amenities. great view over the river and old town.

Stayed in February 2023

It was really clean and the stuff are friendly, the location and view was also nice.

Stayed in February 2023

Breakfast was a little sparse but still good enough.

Location was fantastic! Hotel was clean and comfortable. The staff were so helpful as I left my charger and they kept it safe for me to collect.

Stayed in January 2023

Cleanliness could be better Upgrades & maintenance required (leaking faucet, AC servicing, shower cubicle door, loose hand shower holder, TV receiver)

Room size, food, very helpful, friendly & responsive staff, good value for money, central location

Stayed in January 2023

The staff at breakfast can do much better. They were not welcoming and confused our orders multiple times. In terms of variety, the breakfast spread really needs improvement.

Had a nice stay at Crown goa. The rooms were spacious and had good secluded open space. It is very near to all the casinos and just a 2 minutes walk to happening places like Down The Road, Soho, etc. (drinks and dinner).

Stayed in January 2023

There was some sort of walking noise on the roof in the middle of the night which was disturbing. Kept us awake for a while

Stayed in December 2022

small but numerous ants in the bathroom

great food, nice pool, decent room, polite staff

Stayed in December 2022