Had an amazing time at the Taj Mahal Palace. All services were quick and executed perfectly.

Stayed in December 2023

The wifi in the Spanish suite was poor quality and patchy for a business meeting - had to use my phone. Otherwise everythingg else was very good.

We were upgraded to a suite, which was simply amazing. The views, the room, the attention to detail, the service, the pool. The best hotel I have ever visited, can't wait to go back again.

Stayed in December 2023

Just one thing there is no Jetspary in the washroom, only toilet paper it's a problem for indian families

Had a great stay in taj mahal Palace, a very beautiful property cleanliness at the top. The staff was very polite and helped with everything required.

Stayed in December 2023

I liked everything

Everything - location, food, service, cleanliness, architecture, interior

Stayed in December 2023

Everything. Raffles has been my favourite hotel for the last 12 years until stayed here

Stayed in November 2023

Ok, it’s a little pricey…but what price can you put on great memories?

Fantastic heritage property which lives up to all the hype. Treat yourself!

Stayed in November 2023

Nothing to be not liked

My parents had an amazing stay there. The staff were amazing and they ensured that their stay was comfortable and most memorable. They took care of everything.

Stayed in November 2023

The Taj Palace is the address to stay in Bombay. I love the old-world charm, tranquility of the pool, and having breakfast in the Sea Lougnge with a view on to the Gateway of India.

Stayed in October 2023

Our photograph was taken on our arrival with a promise it would be sent to us which it wasn’t. Only minor though

The hotel was impeccable, the service second to none and the room was amazing. Superb attention to detail.

Stayed in November 2023

Location can be crazy busy

Amazing food of high quality! It's the Taj!!! Guest is god!

Stayed in November 2023

initial room allocated was damp and the new room had bed bugs.

location, facilities and pool area

Stayed in November 2023

Too expensive

The positive vibes and service

Stayed in November 2023

At breakfast we had to change table and the lady in charge move us before having the table ready and with my eggs in her hand making them cold. The tea was weak and the coffee burned. I don’t understand what can you have a machine that make it perfect every cup.

History. Decor. Little details that creat ambiance

Stayed in November 2023

The only thing we dont like is the price of food and drink in the hotel but normally eat out, it always looks amazing

It is hard to name a few as once again i was so impressed with my stay at this hotel, from the check in process, the smell of the hotel to the clenliness and attentivness of all staff, this truly is one if the most amazing hotels in the world and i will keep on returning, this was my 3rd stay and will certainly not be my last, looking at booking again next year, unbelievable property, we had our 1 year old with us and he was treated like a little prince! Great memories

Stayed in November 2023

Everything. Thanks for the best hospitality ever.

Stayed in November 2023

Nothing

We have stayed at the Taj Mahal Palace several times and, each time that we have stayed there, we have been unable to find any fault with the hotel. The rooms in the old part of the hotel, in which we have always stayed, are spacious and comfortable. The staff are welcoming, helpful and very attentive and the hotel is excellently placed for Mumbai sightseeing. The food in the various restaurants in the hotel has always been of high quality. The swimming pool and gardens provide an oasis of calm within the city. It is difficult to praise the Taj Mahal Palace enough

Stayed in October 2023

Not applicable.

Everything !

Stayed in November 2023

I have stayed in many hotels never before stayed in such a place, if you go get the sea view room and breaks in the seaview lounge next to the window.

Stayed in November 2023

Nothing

The Taj Palace Hotel is luxurious and the staff go above expectations to help the guests. I stayed for 7 nights.  The 4th floor room staff are just superb, they will always do whatever they can to help you.  I do not usually mention staff by name in my reviews but the very high level of service in this hotel has inspired me to do so. I must mention Tavase who went to such lengths to make my room a little paradise, he and I think another chap decorated it with flower patterns on the marble floors (see photos). For instance he realised that i did not have a tooth brush and placed a new tooth brush (shop brought not a cheap temporary one) and tooth paste in my room. I should also mention Ajay and Raul for amongst other things for bringing free cakes to my room. Both for going the extra mile to make my stay a lovely experience. The food is very good. The beds are comfortable. I would stay here again. 

Stayed in November 2023

Hotel looks tired

Staff

Stayed in November 2023

Nothing

The room was bigger that we thought, the hotel was more than amazing, the level of caring was exceptional, the staff were more than amazing, the check-in was very easy.

Stayed in November 2023

Nothing

The Taj Palace Hotel is luxurious and the staff go above expectations to help the guests. The food is very good. The room staff are superb, they will go to great lengths to help you. I must mention Surej on the 3rd floor for going the extra mile to make my stay a very good experience. I especially liked breakfast with the view of the bay and the fishing boats. The breakfast is great, very good range of choices and the staff at breakfast make you feel like very special.

Stayed in November 2023

Having also slept at two other Taj properties, the breakfast at the Sea Lounge was a bit dissatisfying. At the other properties we were actively served coffee, tea, water and orders where taken/brought in a timely manner. At the Taj Palace we had to aak staff for a coffee top-up and to order a warm breakfast item. Unlike the other properties it wasn’t possible to order yourself either. Because cleaning tables was a serious activity for staff, we felt a bit pressured to eat our food and be gone. That didn’t match the generous service we’ve experienced at the other Taj properties nor any of the other staff of the hotel!

Royal treatment at reception and in room, location overlooking Gateway, complimentary tour of hotel with historian, hotel facilities, sleeping in an institution like the Taj and support from whole team to help us celebrate our anniversary.

Stayed in November 2023

The furniture seems to be old but still clear and comfy

Everything

Stayed in October 2023

See above ... a/c

All went well. Just to say a/c was a little strong. Sometimes we were cold in the property. Loved the live music... exceptional.

Stayed in November 2023