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  5. Reviews of The Westin Mumbai Garden City

Reviews of The Westin Mumbai Garden City 5 stars

International Business Park, Oberoi Garden City, Goregaon East,, 400063 Mumbai, India

#21 of 676 hotels in Mumbai

Guests' Choice

Review score

Based on 1048 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 11 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in July 2023

  • Reviewed: 9 August 2023

    8.0
    Average// over paid
    • Business trip
    • Group
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Room should have been more Fragnator

    Good

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Good play to stay and dine .
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner is always not working and its always hot. It's too hot in the room always. The temp never goes below 23 to 22 degrees. Comparing also makes no difference

    The buffet food and huge variety of food and the exceptional service provided by the staff at seasonal taste.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Omkar Chauhan gave the best surprise for our anniversary, Ambience and staff are well trained..super soon to have a pleasant stay once again:)

    Stayed in July 2023

  • Reviewed: 29 July 2023

    10
    Exceptional
    • Business trip
    • Couple
    • King Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    Excellent service, wide spread in breakfast. Courteous staff… especially Sukhjinder Singh at the valet was a welcome smile to all wry travellers

    Stayed in July 2023

  • Reviewed: 28 July 2023

    9.0
    Room spray, dustbin in washroom aswell and flower vase in every room should be.
    • Leisure trip
    • Couple
    • Large King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    That u all not allowed a speaker in room and don’t have smart tv and when I need candle light dinner with my husband that’s also not helpful for me so look after it.

    Breakfast is good but i always expected good table with a view. Because I want my morning should be beautiful with my hubby with good day start.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    10
    Very nice hotel
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    Wow

    Very nice

    Stayed in July 2023

  • Reviewed: 26 July 2023

    10
    Amazing
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    There is nothing to dislike ☺️

    Clean, gud location , friendly staff

    Stayed in July 2023

  • Reviewed: 20 July 2023

    10
    Would love to b there again
    • Business trip
    • Couple
    • Double Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    Classy

    Ambience and staff ( new and old )

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    Relaxing & Delicious
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The room was very well decorated for our anniversary celebration along with a complimentary cake. The food in dinner and breakfast were excellent, not only the spread but the quality was better than many a 5 star places.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nice

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Perfect stay

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Perfect location, staff, rooms and food!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 6 nights
    • Submitted via mobile

    Everything was perfect!

    Fabulous rooms! Well sized and comfortable. Location, staff, food everything is perfect. We had a wonderful stay..

    Stayed in July 2023

  • Reviewed: 12 July 2023

    10
    before i forget Mr Sukindra singh was very friendly and welcoming
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 3 nights

    room service was excellent keep it up. friendly staff all was coordinatedhad well

    Stayed in July 2023

  • Reviewed: 11 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Club Room - Twin Bed with Free Lounge Access
    • Stayed 1 night

    Excellent stay From the moment I arrived, the check-in process was seamless. The staff at the front desk were welcoming, friendly, and efficient. Breakfast was delicious as there was so many options were available! I loved the over all service and ambiance, This one of best properties I have stayed at. The staff members were consistently attentive and helpful. Their professionalism and warm demeanor contributed positively to my overall experience.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    Want to enjoy Mumbai Monsoon? Stay at Westin and see Mumbai season from the higher floor. If you are young, enjoy Sunday
    • Business trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing in specific

    Location

    Stayed in July 2023

  • Reviewed: 9 July 2023

    10
    The stay was amazinggg!! Would give 12 out of 10
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    NA

    Krunal Kadam was extremely helpful and gave us the room which exceeded our expectations!! He was amazing and the other staff as well. Would definitely keep visiting the property!

    Stayed in July 2023

  • Reviewed: 9 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff and hygiene was pristine.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Comfortable and relaxing
    • Leisure trip
    • Family with young children
    • Large King Room with City View
    • Stayed 2 nights

    Would prefer more comfortable pillows. The pillows were either too soft or too hard. In the buffet would suggest that the fruits which are kept be checked- there were muskmelon and papaya which were quite hard on both the days I was there. Also the kiwi in the fruit cake was not ripe and too sour. Another suggestion would be for the waffle cones for the icecreams. The cones were tasty but since they are kept outside it tends to get soft and that crunch and crispiness is not there. So if you can store it in an air tight box, keep a few for display and give the crisp cones it would be really appreciated. Also both the days I found a shortage of glasses which are kept near the juices, detox water and other beverages. Else the food quality and taste was quite good.

    The breakfast and dinner buffet spread was good and offered a large variety of dishes and cuisines. I would like to thank Ms. Rutuja who was there at the time of check in and at the Seasonal Tastes. She was always courteous, polite and smiling. The entire staff at the Seasonal Tastes was quite helpful and polite and catered to our requests with a smile.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    It smells musty ….. pillow, sheets, I couldn’t take a good sleep. Pls set up good smells pillow and sheets

    Stayed in July 2023

  • Reviewed: 3 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Should have tie up with local taxi

    Everything

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    The staff at the breakfast and dinner buffet were beyond hospital. Very attentive to our every need.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 2 nights

    Some entertainment like an evening musical or dance performance or a library would be nice to keep old and younf family members entertained. Although Oberoi Mall is close by we would like to spend our day together as a family in the hotel and thus the suggestion.

    Stayed in April 2023

  • Reviewed: 1 July 2023

    9.0
    The staff and the property were to our expectations
    • Leisure trip
    • Group
    • Double Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    At lobby bar Italian Resturant in the smoking area cockroach were noticed, Pest control needs to be improved.

    The staff at reception desk ( Ms Janisha Dalal and coordinator Ms Jasmine Mallick) we’re very courteous and helpful.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Room

    Stayed in June 2023

  • Reviewed: 27 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. If I had to suggest one change, it would be to have more lifts but I don't know how feasible that would be in a building this busy.

    Very kind and accommodating staff starting from the efficient concierge and driver to the check-in staff and all the wonderful, attentive staff at breakfast. I was very impressed! Breakfast was amazing. The amount of Indian options was mind-blowing. Truly worth it. The fitness center, sauna and swimming pool facilities are all impeccably maintained.

    Stayed in June 2023

Showing 76 – 100

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