The glass door of the small bathtub is not very convenient. You may pls have a small plastic chair so that it can be put inside the small bathtub while taking bath. This is for avoiding any accident inside the small toilet. The glass curtain should be operable from inside the toilet and not from outside. Complimentary fruits were not sufficient - only 2 apples!!

We liked the decoration of the welcome room when we entered in room no 2016. Very thoughtful decoration on birthday indeed. We also liked the swimming pool staff particularly Remi who took care of us very well as we didn't know swimming but still wanted to float in water. Lat but not the least, we liked the breakfast and the serving staff as well. Over all, our experience was excellent.

Stayed in June 2024

An outstanding staff that serves guests without delay

Stayed in June 2024

The staff is distinguished in guest service

Stayed in May 2024

Everything friendly staff. Very clean fab breakfast.

Stayed in June 2024

One point to mention, on the fourth day of my stay. The property decided to make REPAIRS, which was very irritating, and also triggered my wife's MIGRAINE ATTACK. The work started around 9.00am, I complained but no response and the work carried on. Finally I decided that I want to leave the hotel whether they REFUND OR NOT as I can't wait and see my wife suffer. They started to apologise and after a lengthy argument later on asked to be shifted to another floor. Which was by almost at the end the day had by 5.00pm. This was the worst experience. Because they hold the repairs for 3 to 4 days as the other guests on the same floor checked out. I was the only person left on this floor with my wife, that's when they started to work. I had a booking with them for two more days, before I checked out. MY ONLY REGRETS IS THE 5 STAR HOTEL HOW CAN THEY DO SUCH THINGS. IF THEY HAD REPAIRS SCHEDULED THEY SHOULDN'T HAVE BOOKED ME. OR They could have waited till my check out, just as they did for other clients. IT WAS ONLY WHEN I THREATENED TO CHECK OUT WHETHER THEY MAKE REFUND OR NOT THEN ONLY, THEY AGREED TO SHIFT ME TO OTHER FLOOR. I will never forget this experience, as I was enjoying and relaxed, but my last two days which I had to stay were very BAD and I was not able to do anything. AS THOSE TWO DAYS WERE MY LAST DAYS IN MUMBAI, I HAD MY BOOKING TO FLY BACK TO MY COUNTRY AFTER TWO DAYS. It was very unethical to give excuses for the whole day, making it a waste of a beautiful day. Furthermore, not even refunding the amount of money which I had to spend for not wanting to stay more without any choices. And also cover the expenses for the treatment for my wife's MIGRAINE ATTACK I'm very disappointed. Regards.

Everything was good.

Stayed in May 2024

Nothing

Everything was stunning

Stayed in May 2024

Honestly bathtub are v old they should be changed.. Also they should remove this old fashion bathtub and keep shower try much better then old…

Location is great

Stayed in May 2024

There were ropes hanging in front of our seaview room which hindered the view.

Nice breakfast spread and amazing location. The sea view room is amazing.

Stayed in May 2024

Waiting for the elevator…!

Very good buffet breakfast and service l. Nice location right in front sea

Stayed in May 2024

It was an amazing stay with an exceptional Service. The staff was very welcoming and kind from Vipul at the Verandah Café to Stefan of the India Jones who gave us an exceptional cooking class! Thank you for having us :)

Stayed in May 2024

Nothing

Since I am a born and bought in Mumbai . It will be always a pleasure to have a stay at Trident Oberoi at Nariman Point Birthday celebration with an upgrade sea view suite room was a surprise and a wonderful experience for my wife. Thank you for making her birthday special . Thanks a lot to the entire team Enjoyed a lot ! Will sure come again

Stayed in April 2024

none

location

Stayed in May 2024

NO COOMENTS

SEREVICE PAR EXCELLENT

Stayed in May 2024

Zero

The food staff room views. Everyone was so friendly there

Stayed in May 2024

The view from the room was really great! The staff was courteous and friendly. We had stayed there for our anniversary and they gave us a nice surprise too!

Stayed in May 2024

Nothing

Great location service best I’ve ever had in any hotel around the world. Staff just so attentive

Stayed in May 2024

વૉટર

cha

Stayed in May 2024

Waiting period during check in

Ambiance

Stayed in May 2024

Nothing to complain about.

Everything was great. Perfect location and next to my room.

Stayed in May 2024

You can hear each other in the bathroom from the bedroom. The breakfast queuing was a bit annoying, but just short, and the European breakfast options could have been better

Great value for money, rooms are decent, the breakfast was good, but not excellent for European options.

Stayed in April 2024

Hospitality, care, cleaning, approach to guests, beautiful smell in all around the property

Stayed in May 2024

Pets were not allowed. Moreover, there are no reliable pet hostels close by. I would have preferred some guidance from the management on this, even if they had charged for the same.

The brand speaks for itself. We loved our stay there. Staff were well trained and professional.

Stayed in March 2024

The room was a little small.

Good location, clean and comfortable hotel. Good breakfast buffet. Nice and helpful staff. Really nice pool and playground area with amazing sea view.

Stayed in March 2024

Shower area to be separate rather than combining Bathtub & Showet area

1. It's location 2. Swimming pool

Stayed in May 2024