The staff here are absolutely amazing, we were immediately made to feel like VIPs. The layout of the hotel was great for us as you don't feel at all crowded in with other guests. The rooms are nicely spaced out and offer a nice feeling of privacy. The pool is bigger than it looks in the pictures and perfectly clean and maintained at all times. Some people might worry about the volcanic smell of sulphur but we never had that within the hotel, we only noticed the smell once we got closer to the port which is about a 5 minute walk away. Cannot recommend this place enough, of all the places I've stayed, this is the one that I would be happy to book again. The breakfast was delicious and varied, changing slightly each day. The lunch menu was also very impressive, we had lunch at the hotel most days. Really easy access to both beaches. Just overall perfect, no complaints!

Stayed in September 2023

Nothing!

We were met at the port and driven the short way to the hotel and driven back at the end of our stay. All staff were friendly and helpful. We had a comfortable room with two little terraces. The hotel is set in lovely gardens which open directly onto the beach which has warm water and natural bubbles from the volcano. A short walk in the other direction takes you to a black sand beach. When we swam there in the mornings (early October) we were the only people in the sea. As well as the beaches the hotel has a pleasant pool area. The staff arranged for us to hire a car for the day which was brought to the hotel for us and picked up from the hotel car park. If you are able to, don't miss walking up the volcano (open early mornings or late afternoons). The breakfast is excellent. All in all this is an amazing place to stay.

Stayed in October 2023

The rooms are situated on the first floor, and the property is surrounded by nature, so be aware of moschito bites.

The staff was very welcoming and we felt taken care of. Hotel is very nice, with beautiful interior in traditional style and terraces, it's very calm and you can really enjoy nature. Breakfast was delicious, with a big choice of local products. It is situated perfectly for exploring the island, between two best beaches, and there is a private entrance to one of them. The staff was helping us with everything and even came to meet us at the port when we arrived. The nature around is beautiful, and restaurants are nearby. We definitely can recommend this place!

Stayed in September 2023

The pool is closed from 8:30 pm to 8:30 am

Excellent breakfast, hospitality, location is perfect.

Stayed in October 2023

Nothing

The amazing and professional staff at this hotel - led by the superb manager, Lorena - made our stay absolutely delightful and unforgettable. They went out of their way to make everything perfect for us. It felt like we were staying with friends...even the owner was there to say "hello". The hotel is beautiful, with wonderful facilities, and panoramic views. The breakfasts were abundant and the variety was amazing.

Stayed in September 2023

the staff was Perfect!

Stayed in October 2023

Minimal service when cleaning the room every day.

Nice location. Nice property. Friendly staff. Good breakfast.

Stayed in October 2023

Nothing

The staff was very helpful and nice They make our stay perfect Thank you hotel Eros 🙏

Stayed in September 2023

Location. Staff. Breakfast. Swiming Pool

Stayed in September 2023

Nothing

Everything

Stayed in August 2023

Wonderful breakfast and very accommodating for dietary requirements (I was lucky to enjoy a gluten free chocolate croissant every day!). Amazingly helpful staff. They brought my partner a little cake on his birthday which was so nice of them. Everything was great!

Stayed in August 2023

Perfect gluten free options. Very professional and friendly staff, esp. Lorena

Stayed in July 2023

- the room was very clean - the hotel is very close to the port and they provided transfer from/to the port at no extra cost - the staff was very friendly and helpful - the breakfast was delicious with various food - the sunbeds and umbrellas from the hotel are free of charge - they gave us very good recommendations for restaurants nearby

Stayed in July 2023

Hotel Eros made our stay in Vulcano very comfortable. The location is fantastic as are the staff, our host Stefania and her colleagues were very accommodating and friendly, it was if we never left home. I recommend Hotel Eros to anyone wanting to stay in Vulcano. I can’t wait to come back and stay again. Thank you Stefania for everything you are absolutely wonderful

Stayed in June 2023

This was such an incredible hotel. What made it MOST incredible was the staff. From the breakfast staff, to the car driver to the front desk staff, they are so incredibly warm, sweet, helpful, professional. I was actually a little sad to leave mainly because of them. They were so amazing to my son, that he misses them too. I spent my bday here and they really went OUT OF THEIR WAY to make it an incredible birthday. They TRULY understand what it means to be in the hospitality business. The owner needs to give them all a raise!!! Also, the location is beyond perfect! I highly recommend this hotel when visiting Vulcano.

Stayed in June 2023

All perfect

Everything, that's why I came back again. 😍

Stayed in June 2023

All perfect, Grazie Mille

Love it 😍👌 The staff are so kind, helpful, friendly. Lorena, Stephanie, Jacamo and everyone are so lovely. The location and facilities are fantastic. Two beaches for sunrise & sunsets. Yummy lunches on the terrace. Enjoyed it so much, didn't want to leave. Came back again already for another stay. The pool is devine with the bubbles like a.vulcano geyser. The roof top terrace in the evening for a spritz is perfect. As a Solo traveller I felt safe, comfortable and very welcome. Super relaxing with beaches and shops a leisurely walk. Prime location to enjoy the beautiful island of Vulcano. Vulcano is my favourite island ❤️🇮🇹 Most of all the staff make it exceptional.

Stayed in June 2023

This is the best place we have ever stayed. You don’t need to look anywhere else in Vulcano. The location is unmatched with a direct view of the volcano and you’re also right next to the beach. The staff are amazing, we felt sad to leave them because they were so friendly and accommodating, we genuinely miss them and we can’t wait to go back and see them again. They made the experience of staying in Vulcano special and they will always have a place in our hearts. I am gluten free, the staff went above and beyond to make sure I was catered for, I’ve never stayed anywhere before that take it so seriously and make sure you don’t miss out on anything. The staff have left such an impact on us in a way that has never happened before.

Stayed in June 2023

The heart of hotel Eros is the staff. As I read in other reviews, it is quite accurate that Lorena and Stefania will do anything they can to make you have a pleasant stay. The same counts for the other staff members, but I have never seen anything in comparison to the kindness of Lorena and Stefania and their commitment to providing a happy and pleasant stay for the guests . Thank you for the fantastic and relaxing experience. We stayed for 4 days in Vulcano, but there is enough to do on the Island to stay even longer. Hotel Eros is located well and very well maintained. Definitly recommend this place.

Stayed in June 2023

very friendly staff with good recommendations for dinner places. ideal location for access to both beaches with morning and evening sun.

Stayed in June 2023

Very hospitable staff. Quiet and serene location.

Stayed in May 2023

The weather wasn't perfect, but this isn't really the fault of the hotel, is it? :-)

The service was exceptional! Breakfast each morning was very tasty and there was lots of variety. In particular the coffee was superb. Hiwever it was the staff and management who made our stay wonderful, even during the big storm that struck when we arrived.

Stayed in May 2023

The breakfast was superb and the staff was exceptionally nice, welcoming and helpful! It was raining the morning of our checkout and they even gave us a ride to our ferry with breakfast. Wonderful staff, would stay again!!

Stayed in September 2022

Terrace is underutilised and this could be a great place to entertain the hotel guests, even if it is just for drinks in the evening We have been here before and we remember there was an option to ask for drinks by the swimming pool. Not sure I have seen this service advertised this time round

Great location, small walk to the black sand beach Quiet environment Great hotel with beautiful swimming pool, plenty of space with sunbeds and parasols, excellent room and very clean Excellent breakfast with large fresh food choice Welcoming and helpful staff

Stayed in July 2022