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Reviews of Hotel Montreal 3 stars

Via della Scala 43, Santa Maria Novella, 50123 Florence, Italy

#168 of 376 hotels in Florence

Guests' Choice

Review score

Based on 498 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 19 May 2024

    10
    Love the room
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Beutiful room

    Great spot great place Beutiful room

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Great experience
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, can be reached by foot in a few minutes from the central station, hotel was clean and tidy, and the staff were friendly and helpful.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Unimpeachable
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Solid quality.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Our stay in Florence
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    We would like to have the room a little bit warmer.

    Location

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Fantastic stay, we would stay here again in a heartbeat
    • Leisure trip
    • Couple
    • Comfort Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location very good 300 mt to main train station room excellent and very clean and bed very comfortable.

    Staff were fantastic Nothing too much trouble

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Great location ! Easily accessible to all the sights!
    • Leisure trip
    • People with friends
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    room was on the small side

    Location, location, location!

    Stayed in March 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    location good

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Exceeded expectations, close to everything including great restaurants
    • Leisure trip
    • Couple
    • Comfort Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great!

    Convenient location, lovely room, everything was provided, welcoming staff.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The ac barely worked….

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    A good choice for late arrival, right next to the train station.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    The building is old, it requires a renovation. My room overlooked a busy road, I could not open the window. The room was small and I had trouble airing it.

    A good choice if you arrive late and want to stay overnight. Very easy to find. Right next to the main station and the tram stop (there is a direct tram from the airport). I kept in touch with the manager all the time, my flight was late. I arrived at the hotel after midnight. Another plus - there was a kettle in the room, and tea. The breakfast was in a four star hotel across the road. The staff are nice and friendly. I would say it was good for its purpose - staying overnight before travelling to another destination.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff and great location. We were given a newly decorated family room so everything was great.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    The hotel met all our needs. Alberto and Roberto in particular were very helpful and friendly.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    This is more a recommendation to other travellers: check the room location as the lift only accesses the 1st floor. We were on the 3rd floor and it's not ideal if you have big cases or have slight mobility issues as the staircase is a little narrow. We were fine with it, but can see it isn't suitable for everyone.

    Location: Very close to main line train station, 20-minute tram ride to the airport. In the heart of the city. Room: Good size and completely newly decorated. Bathroom too. No breakfast at the hotel, but there is a nice lounge area where you can have a coffee.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, great service, friendly staff. Good value for the money. Would definitely recommend Thank you!"

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Calm, comfortable and happy
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Only thing was the tap in the bathroom didnt get very cold. Might have been my fault though

    Really helpful and nice staff.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Nice attention
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location Staff

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The size of the room was extremely small, for the price

    Staff was friendly and helpful

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    very friendly stuff and comfort room
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    maybe due to the new renovation , some chemical smell was in the reception , but thanks god not in the room . There is a cattle in the room with tea and coffee , maybe any kind of milk (powder or cream ) would be also good to add

    location was very good , close to every thing . My room was newly renovated and perfect.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Reliable and friendly Hotel with Wonderful service.
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Bit crowed due to the location, but everything else was fantastic.

    Very close to the Florence train station, with luggage store options. Excellent connectivity to other parts of Florence and Italy. There is tram, bus local and national service near by, apart from National Rail service. Check with Hotel if you’re coming with your car. The staff were very friendly, took time to make us comfortable after the long journey. Helped us with the luggage storage before checkin and after checkout. Always available to answer questions and help with room service. Rooms were well maintained, clean and comfortable. We were 2adults with 1Toddler, with lot of luggage and strollers. The hotel sufficient space to fit all these things and move freely. My room had TV with internet service, hence my son got some YouTube time to relax during the stay. Though the Hotel is in busy area, you didn’t hear the street noise. Unlike some UK hotels 😜 - you don’t hear your neighbour whispering Goodnight or walking mid of night for bathroom 😁

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Our stay at Hotel Montreal was truly exceptional!
    • Leisure trip
    • Family with young children
    • Comfort Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything!

    Breakfast was wonderful - waitstaff truly helpful and polite.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly and helpful Staff, close to the railway station. Enjoyed staying there.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Really good room, clean and very nice bathroom, nice staff and great location.
    • Leisure trip
    • Solo traveller
    • Comfort Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was very good.

    Everything was really good - the staff, the hotel, the location. Would definitely recommend it.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was amazing. Very helpful. Even took the time to explain the tram to us and even print us the schedule. Walk distance to everything. I would differently book again.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Bring your slippers with you, every other thing is wonderful for a three star hotel such as location, services and security

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Lovely welcome to this small but comfortable hotel. 24 hour reception service. Close to everything invluding train station.Lovely resturaunt next door.

    Stayed in March 2024

Showing 1 – 25

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