Reviews of Hotel Milano & SPA***S 3 stars
Vicolo Tre Marchetti 11, Verona Historical Centre, 37121 Verona, Italy
#74 of 74 hotels in Verona
Guests' ChoiceReview score
Based on 1676 hotel reviews
9.1Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.7
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Facilities
9.1
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Staff
9.7
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Value for money
8.7
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Free WiFi
8.8
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Reviewed: 30 May 2024
Lisa
United States3 reviews9.0“My husband and I had a wonderful stay and would definitely recommend this hotel.”- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 2 nights
I would have liked a little more room to store/hang my clothes. I kept my clothes in the suitcase and shuffled them as I needed.
Super friendly and accommodating staff. Excellent location and very comfortable room. Breakfast was awesome!
Stayed in May 2024
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Reviewed: 29 May 2024
Marilena
Romania10 reviews10“Definetly a very good choice in Verona”- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Very nice rooms, we have received an upgrade to suite room wich was very beautifull. Rooftop bar super nice, lot of shops, restaurants and attractions nearby. Very convinient location next to Arena Verona.
Stayed in May 2024
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Reviewed: 28 May 2024
Franco
Canada2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Studio Deluxe (2 Adults) - Separate Building
- • Stayed 2 nights
- • Submitted via mobile
I booked the milano and spa and ended up at the verona house. Beware when you book. If I booked verona's house, it was much cheaper. I got confirmation for the milano and spa. I would like a refund. Also, a guest was referred to get her laundry cleaned. They charged her $145 euros for underwear and socks and a pair of jean. Do not use them.
Good location
Stayed in May 2024
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Reviewed: 28 May 2024
Craig
United States23 reviews9.0“Really nice, comfortable. Spacious. Bathroom was spa-like. Great roof bar-restaurant.”- • Leisure trip
- • Couple
- • Small Double Room with French Bed
- • Stayed 1 night
- • Submitted via mobile
The room was warm and had trouble cooling it off. I think the AC wasn’t allowed to be on by the government.
The rooms were very comfortable. We wanted to steel the pillows, they were so nice ! Walkable to train station. Roof top bar and restaurant that looked right at the colosseum.
Stayed in May 2024
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Reviewed: 28 May 2024
Krista
Canada1 review9.0“Would stay at this hotel again without question. Best customer service. Good Value.”- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 4 nights
Room although beautiful had a bit of mold in bathroom. Bathrooms could use just a bit of work. Spa was not enjoyable. paid for experience and they had people working on the deck with harsh chemicals. Really ruined the experience. Sauna was nice. Steam room was cold. Jacuzzi was cold. Not worth the $$
CUSTOMER SERVICE was amazing. Staff was EXCELLENT. WOW. Little touches to add value to stay (free bikes, coffee in lounge, treats near reception). Felt like needs were taken care of. They went above and beyond. Very professional and kind.
Stayed in May 2024
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Reviewed: 27 May 2024
Erica
Ireland12 reviews3 helpful votes9.0“Fabulous location and views from the rooftop bar”- • Leisure trip
- • Couple
- • Small Double Room with French Bed
- • Stayed 2 nights
- • Submitted via mobile
Nothing really, the room size maybe a little on the small size but would definitely stay again.
Location is ideal, centrally located to everything. The room was spotlessly clean and the bed was super comfy. All staff are very friendly and helpful
Stayed in May 2024
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Reviewed: 27 May 2024
Ali
Brazil4 reviews10“Fantastic in every aspect”- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Everything perfect
Everything in the hotel was perfect, from the amazing room, super comfortable bed, balcony with a view, everything super clean The staff was great, helped in everything we needed in the same minute we asked Awesome breakfast and location too! Definitely we will come back to stay there when we travel to Verona again
Stayed in May 2024
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Reviewed: 24 May 2024
Judith
United Kingdom80 reviews10 helpful votes10“Stay right in the centre of Verona funky friendly hotel with roof top bar”- • Leisure trip
- • People with friends
- • Small Double Room with French Bed
- • Stayed 1 night
- • Submitted via mobile
Nothing
Wonderful young staff team so helpful couldn’t do more for you. So close to arena and shops. Lovely roof top bar. Bedrooms lovely
Stayed in May 2024
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Reviewed: 24 May 2024
Carol
United Kingdom2 reviews10“We really enjoyed our stay the staff were very friendly and efficient breakfast very good”- • Leisure trip
- • Couple
- • Studio Deluxe (2 Adults) - Separate Building
- • Stayed 1 night
All staff were amazing
Stayed in May 2024
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Reviewed: 22 May 2024
Kirill
Switzerland3 reviews9.0Superb- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 1 night
great service, perfect location and very nice breakfast everything was great, i would only reccomend to give free water at check-in
Stayed in May 2024
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Reviewed: 18 May 2024
Natalija
Slovenia4 reviews10“A returning customer for the forseable future.”- • Leisure trip
- • Couple
- • One-Bedroom Apartment (5 Adults) - Split Level - Separate Building
- • Stayed 1 night
- • Submitted via mobile
The hospitality and the electric car service. Upon arrival they take the car to their garage to charge and upon leaving it arrives back fully charged.
Stayed in May 2024
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Reviewed: 16 May 2024
Ml
Albania6 reviews10“Perfect”- • Leisure trip
- • Family with young children
- • Small Double Room with French Bed
- • Stayed 1 night
- • Submitted via mobile
Everything, the call that they made before arrival to be prepared for us. The check in was easy and they treated us as the royal family. The staff everywhere had a honest smile ,always there to help. The room was very good... dinner delicious, breakfast amazing... Location perfect... Check out was the point to the " i", to make the experience perfect... the staff asked us if we need water for our trip.. Unfortunatly we were short there,but for sure we we will visit this hotel again.. the best experience in Europe. For sure this hotel has to have 2 more stars😊 Thank you to all the staff!
Stayed in May 2024
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Reviewed: 16 May 2024
Bhinge
India4 reviews8.0“We stayed just one night but could walk around and see all the important sights of this lovely old town, especially the”- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Everything was nice.
Great location, comfortable room, very friendly staff, good breakfast. Most importantly, very easy parking in the building itself!
Stayed in May 2024
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Reviewed: 15 May 2024
Julia
Germany79 reviews4 helpful votes10“Perfect cute hotel near the arena”- • Business trip
- • Solo traveller
- • Premium Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing.
It's my favorite hotel in Verona. Hence I am staying there as often I can. Highlight is the cute rooftop terrace with view onto the arena. The service is every time top.
Stayed in March 2024
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Reviewed: 15 May 2024
Melinda
Saudi Arabia5 reviews1 helpful vote10“Beautiful Verona! Made extra special by this wonderful hotel.”- • Leisure trip
- • Group
- • Premium Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing, everything meet our expectations !
Catered for all nationality. Very good
Stayed in May 2024
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Reviewed: 12 May 2024
Olena
Poland9 reviews10“Good”- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Good location
Stayed in March 2024
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Reviewed: 12 May 2024
Sean
Ireland6 reviews9.0Superb- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment (4 Adults) - Separate Building
- • Stayed 1 night
- • Submitted via mobile
Central but not too busy. High quality offering in all regards.
Stayed in May 2024
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Reviewed: 10 May 2024
Rachel
United Kingdom9 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Small Double Room with French Bed
- • Stayed 4 nights
- • Submitted via mobile
N/a
The location was superb, the room and bathroom very clean and comfortable and staff went the extra mile to be helpful.
Stayed in May 2024
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Reviewed: 9 May 2024
Corinne
United Kingdom3 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Small Double Room with French Bed
- • Stayed 1 night
- • Submitted via mobile
Please add food allergy information to the buffet breakfast
Many thanks for the upgrade to celebrate our wedding anniversary. The location is excellent and the buffet breakfast had the best eggs all holiday. Great selection of breakfast cakes too.
Stayed in May 2024
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Reviewed: 9 May 2024
Eric
United States27 reviews3 helpful votes10“Very nice. Comfy beds. Great breakfast”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
Very crowded area. Difficult to get to by car. Taxi recommended Arena music until late
Location by the arena. And proximity to all the downtown shopping
Stayed in May 2024
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Reviewed: 9 May 2024
Andrew
United Kingdom14 reviews4 helpful votes9.0“Excellent hotel for visiting Verona. The staff are great.”- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 5 nights
- • Submitted via mobile
The terrace. I thought it would be more accessible. It’s open to the public and so gets very busy. It’s needs to have a hotel guest only area.
Location was excellent The staff are truly amazing
Stayed in May 2024
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Reviewed: 7 May 2024
Diana
Romania15 reviews10“Very cool facilities and amazing staff”- • Leisure trip
- • Couple
- • Small Double Room with French Bed
- • Stayed 1 night
- • Submitted via mobile
Everything was just perfect
Stayed in May 2024
-
Reviewed: 7 May 2024
Shane
Ireland11 reviews1 helpful vote10“Fantastic hotel highly recommended.”- • Couple
- • Small Double Room with French Bed
- • Stayed 1 night
- • Submitted via mobile
Fantastic hotel. Excellent staff. Excellent location. Could not fault anything in this hotel A1. Lovely rooftop bar as well. Rooms were spotless and new. I wouldn't hesitate to book here again.
Stayed in May 2024
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Reviewed: 7 May 2024
Ralf
Denmark1 review8.0“Great staff!”- • Leisure trip
- • Couple
- • Small Double Room with French Bed
- • Stayed 1 night
- • Submitted via mobile
Liked it all
Fantastic staff - cute dog receptionist (Weimaraner)
Stayed in May 2024
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