Via Giacomo Puccini 20, 51016 Montecatini Terme, Italy
#10 of 67 hotels in Montecatini Terme
Guests' ChoiceBased on 160 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 29 May 2024
Sanjeev
United KingdomNothing. Everything was great. Lively town. Great places to eat.
Variety of breakfast. Astute attention to detail of the hotel and facilities. Great staff very helpful. Very clean and well maintained.
Stayed in May 2024
Reviewed: 24 May 2024
Nelly
CanadaBeautiful, modern, clean hotel with a great breakfast and very friendly staff. The front desk personal was always willing to help you with anything they can. The pool on the roof was great and the view from there was breathtaking. The rooms although on the smaller size were very comfortable and nicely decorated.
Stayed in May 2024
Reviewed: 24 April 2024
Hafiane
United Arab EmiratesWonderful staff and GM
Stayed in April 2024
Reviewed: 20 March 2024
Stephanie
SwitzerlandThe staff was awesome and knew all the luxury codes
Stayed in March 2024
Reviewed: 17 March 2024
Zsolt
MonacoThe air-condition did not work in our room and the room temperature was 27.6 degrees which was quite a lot.
Very friendly staff at the reception and at the breakfast. Nadisha took good care of us and this hotel has an amazing quality breakfast.
Stayed in March 2024
Reviewed: 5 March 2024
Jean
FranceA special thank you to Nadisha for the warm welcome at breakfast
Stayed in March 2024
Reviewed: 3 March 2024
Remi
PolandExcellent personell. Helpfull & funny , especially Young part of the team Ricardo, Marianna and Naimisha. As it comes to the hotel itself great spa and location. Design is a bit dated but the overall feeling is great. Also breakfast include many custom made options. Strongly reccomend
Stayed in February 2024
Reviewed: 2 March 2024
Rondell
ItalyA bit pricy for the offering
Excellent breakfast, nice staff, spacious rooms, great spa
Stayed in February 2024
Reviewed: 24 February 2024
Idriz
AlbaniaExcellent
Excellent
Stayed in January 2024
Reviewed: 28 January 2024
Angela
FranceVery nice hotel with comfortable room. I spent only one night for work. The staff was really friendly.
Stayed in January 2024
Reviewed: 27 January 2024
Aj
United KingdomThe location has very little around. Bare that in mind, as long as you have plans to use the train station to visit other areas then it’s fine. The restaurant options in the evening during off season is very strange and again, there’s not many places to eat out around.
Very friendly staff, room was very well kept and clean. Breakfast was a good selection. Good access to the train station which is a 5 minute walk away.
Stayed in January 2024
Reviewed: 21 January 2024
Courtney
United KingdomShower had two heads only one worked rainfall shower did not function disappointing . Spa very small only one pool with bubbles and a few hot rooms upstairs. Got upgraded to a room with a jacuzzi bath when used and emptied the water flooded the living area. Spent an hour cleaning it up leaving us without towels.mentioned apon checkout to avoid it happening to the next guest but they didn't seem very concerned.
The bed was really comfortable so much that we didn't want to get out of bed in the morning. The breakfast was great with beautiful scrambled eggs and also little yogurts on glass jars with a range of typical honey from chestnuts. We also received a complementary drink prosecco on arrival at the bar. It also states two free bottles of water in the room but be careful they don't try to charge as this happened to us.
Stayed in January 2024
Reviewed: 15 December 2023
Devenish
United Kingdomroom smelt quite a lot of smoke
Pool was lovely, on the roof and downstairs in the spa. absolutely awesome
Stayed in September 2023
Reviewed: 10 December 2023
Vera
United KingdomN/A
Beautiful, tidy and welcoming. Staff are friendly and always willing to help.
Stayed in December 2023
Reviewed: 8 December 2023
Vera
United KingdomN/A property is beautiful and well maintained
Beautiful , tidy and very welcoming
Stayed in December 2023
Reviewed: 20 November 2023
Angella
ItalyEverything was perfect
The lavishness. Varied breakfast options...state of the art fitness room. Excellent high speed wi-fi. Great staff! Especially Alena! Thank you!
Stayed in November 2023
Reviewed: 16 November 2023
Andres
United StatesNot enough water in room (not charged)
Breakfast was good
Stayed in November 2023
Reviewed: 14 November 2023
Kian
United StatesThe sewage smell.
Great breakfast for vegetarian‘s . Wonderful fruit selection, and a fresh juice squeezer !!!
Stayed in October 2023
Reviewed: 3 November 2023
Tobin
NigeriaBreakfast was wonderful
Stayed in October 2023
Reviewed: 16 October 2023
Ann
United KingdomIt was very quiet at the roof top pool. That’s fine during the day but would have been nice to have a bit of music and maybe happy hour at teatime/sunset. This may encourage more people to come up to the roof late afternoon and buy some drinks as the prices were obviously putting people off. They are expensive. The hotel is only a short walk from the main areas and would I’m sure normally be a pleasant stroll out. Unfortunately there are a couple of closed down and fast becoming derelict hotels about half way also a large building block also closed up and unkept. This made us feel uncomfortable walking through this especially later in the dark coming home. Montecatini has a few places closed and unkept and is clearly struggling in parts. It’s a shame and if the town council/government don’t sort this out they are not going to recover.
Beautiful modern sleek hotel. Deluxe double room not over big but perfectly fine and light bright and clean. Lovely big comfy bed. Lovely spa and great views from the roof top pool. Friendly professional staff. Really good breakfast.
Stayed in September 2023
Reviewed: 10 October 2023
Karen
United KingdomNothing!
What a fabulous hotel, it was exceptional in every way! The room was gorgeous with a wrap around balcony and very comfortable bed. The staff throughout the hotel are very attentive and friendly especially the restaurant and housekeeping staff. The breakfast was second to none with good quality and a wide variety of food. The opportunity to enjoy the pool and roof terrace was great after a busy day sightseeing. The hotel is within walking distance to at least four great restaurants which we enjoyed on different nights.
Stayed in October 2023
Reviewed: 25 September 2023
Ruggero
SwitzerlandBreakfast was very good and rich. We had a delicious dinner at the property. We did not however have time to test the other amenities!
Stayed in August 2023
Reviewed: 22 September 2023
Ian
United KingdomNothing!
Immaculately clean, friendly staff, excellent breakfast and lovely rooftop pool, where Nadisha looked after everyone with drinks and snacks. Just a short five minute walk to the town centre and station, and ten minutes to the funicular railway to Montecatini Alto
Stayed in September 2023
Reviewed: 10 September 2023
Svetlana
United StatesVery good place. Nice and clean.
Stayed in September 2023
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