Reviews of Acro Capsule Hotel Namba Dotonbori
542-0071 Osaka Prefecture, Osaka, 2-2-20 Dotonbori, Japan
#144 of 681 hotels in Osaka
Guests' ChoiceReview score
Based on 333 hotel reviews
8.5Score breakdown
-
Cleanliness
8.7
-
Comfort
8.7
-
Location
9.5
-
Facilities
8.8
-
Staff
9.2
-
Value for money
9.1
-
Free WiFi
8.2
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 7 May 2024
Ting
Hong Kong55 reviews22 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Woman Capsule Room - Lower Bed
- • Stayed 2 nights
- • Submitted via mobile
hot water is not hot enough for use, it’s only around 88 degree
location
Stayed in May 2024
-
Reviewed: 7 May 2024
Fong
Singapore8 reviews8.0“Great value for money for solo travellers”- • Leisure trip
- • Solo traveller
- • Woman Capsule Room - Upper Bed
- • Stayed 2 nights
- • Submitted via mobile
Very convenient and near to Namba station. Facilities were clean and sufficiently equipped. Generally very quiet except for occasional walking around of guests. Separate luggage storage and locker area was great for packing of items. Daily essentials like towels, eye masks, and toothbrush were provided. Luggage storage available before check in and after check out
Stayed in May 2024
-
Reviewed: 6 May 2024
Andres
Colombia29 reviews2 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Upper Bed
- • Stayed 3 nights
- • Submitted via mobile
I liked pretty much all
Stayed in May 2024
-
Reviewed: 5 May 2024
Manuel
Italy10 reviews7.0“Passable”- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Lower Bed
- • Stayed 3 nights
- • Submitted via mobile
Bathrooms were a bit untidy (due to all the people staying there) and the rooms were a bit smelly (for the same reasons)
Position and easyness to enter and go. Staff.
Stayed in May 2024
-
Reviewed: 5 May 2024
Super
United States15 reviews1 helpful vote10“Great capsule experience and great location, other guest, not so great. lol”- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Upper Bed
- • Stayed 3 nights
- • Submitted via mobile
The other guest kinda smelled, obnoxiously loud or rude, the sleep room did not have good ventilation. However for the price, location, I still give this place a 10 out of 10. One of the best capsule location and experience around.
I really liked the staff, locker room separate to keep the sleeping areas not smelling bad, the common room and showers and toilets are nicely spread out. free towel and tote bag and shower slippers were a nice touch.
Stayed in May 2024
-
Reviewed: 4 May 2024
Tan
Singapore6 reviews8.0“convenient and affordable”- • Leisure trip
- • Couple
- • Man Capsule Room - Upper Bed
- • Stayed 2 nights
Food around the area is priced at Dotonbori prices. you'll have to walk further to get cheaper eats also the area around the building smelled a bit iffy....
Location is just a 5 minute walk from Namba station and a hop away to Dotonbori. there's a Lawson and 7-11 nearby for any combini food and snacks
Stayed in April 2024
-
Reviewed: 3 May 2024
Andy
Germany15 reviews9.0“Perfect location to get to know Osaka”- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Upper Bed
- • Stayed 4 nights
There is nothing that I didn't like.
The location of the hostel is perfect. I felt very safe and the staff were very helpful and very nice. I would come back at any time.
Stayed in March 2024
-
Reviewed: 3 May 2024
Gulnar
Japan9 reviews10“I loved this capsule hotel!”- • Leisure trip
- • Solo traveller
- • Woman Capsule Room - Upper Bed
- • Stayed 2 nights
- • Submitted via mobile
Clean, comfortable and great location
Stayed in March 2024
-
Reviewed: 30 April 2024
Stephane
Canada1 review8.0Very good- • Leisure trip
- • Couple
- • Man Capsule Room - Lower Bed
- • Stayed 2 nights
- • Submitted via mobile
pods need better airflow, need a way to turn off pod alarm screen light
staff were nice, things were tidy
Stayed in April 2024
-
Reviewed: 30 April 2024
Frits
Netherlands17 reviews8.0Very good- • Leisure trip
- • People with friends
- • Man Capsule Room - Lower Bed
- • Stayed 2 nights
- • Submitted via mobile
Cabins were rather warm
Stayed in April 2024
-
Reviewed: 30 April 2024
Kelvin
United Arab Emirates3 reviews8.0“For the value and location I high recommend the stay”- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Lower Bed
- • Stayed 4 nights
- • Submitted via mobile
The bed was very stiff and not much ventilation in the capsule
Location was great
Stayed in April 2024
-
Reviewed: 29 April 2024
Caroline
Ireland33 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Woman Capsule Room - Lower Bed
- • Stayed 2 nights
- • Submitted via mobile
The layout of the hostel room created a lot of noise in my opinion. The locker room and bathrooms were at opposite ends with the capsules in-between. This meant people were constantly opening doors and wandering past every bed. If you're a light sleeper this may not be for you.
The hostel was very clean and comfortable. The location was unbeatable, located 2 minutes walk from the main street in Dotonbori.
Stayed in April 2024
-
Reviewed: 28 April 2024
Wartal
Ireland53 reviews2 helpful votes8.0“Highly recommended”- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Lower Bed
- • Stayed 3 nights
nothing
Location is just perfect. Hostel was well located to metro and to main Dotonbori district
Stayed in April 2024
-
Reviewed: 26 April 2024
Robert
United States2 reviews10Exceptional- • Leisure trip
- • Group
- • Man Capsule Room - Lower Bed
- • Stayed 2 nights
Can't really control other customers. People didn't seem to understand that the sleeping area is not for small chat and I was around a few people that thought their low voice wouldn't carry but the sleeping area very much hears it all. Luckily the staff has ear plugs available. Also, the fan for the sleeping pod is very weak, it got quite toasty in there.
It was centrally located and which made traveling the Kansai Region very easy. The bathroom and shower areas were kept clean even though there was a large group of people in the area.
Stayed in April 2024
-
Reviewed: 26 April 2024
Louise
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Woman Capsule Room - Lower Bed
- • Stayed 2 nights
- • Submitted via mobile
Very cosy and quiet room
Stayed in March 2024
-
Reviewed: 24 April 2024
Merhama
United Kingdom5 reviews8.0“It wasn't bad.. still going to stay here again hehe”- • Leisure trip
- • Solo traveller
- • Woman Capsule Room - Lower Bed
- • Stayed 3 nights
- • Submitted via mobile
The pillow are small and hard
The location is right at dotonbori
Stayed in April 2024
-
Reviewed: 24 April 2024
Ivan
Russia19 reviews4 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Man Capsule Room - Upper Bed
- • Stayed 2 nights
Good place, perfect location. Сapsule was very comfortable, linen was changed every day, comfortable common space.
Stayed in March 2024
-
Reviewed: 22 April 2024
Sergio
Germany34 reviews4 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Lower Bed
- • Stayed 3 nights
- • Submitted via mobile
I stayed in the last floor, and there is no elevator or place to leave the luggage in the last floor :(
The location.
Stayed in April 2024
-
Reviewed: 21 April 2024
Andrew
United States4 reviews1 helpful vote10“Great location and price”- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Lower Bed
- • Stayed 5 nights
- • Submitted via mobile
Other guests may be disruptive at night. But that's the gamble of capsule hotels.
Excellent location, seconds away from the heart of Dontonbori.
Stayed in April 2024
-
Reviewed: 21 April 2024
Sofia
Mexico14 reviews10“A great deal and experience”- • Leisure trip
- • Solo traveller
- • Woman Capsule Room - Lower Bed
- • Stayed 4 nights
- • Submitted via mobile
Beds are a little too used, but I could sleep.
The ubication was priceless, very easy to arrive, near to the Namba Station. I came directly from de airport to the Namba Station, and directly to the hotel. Amazing places to eat very near to Dorombori street, very secure area, you have 7eleven behind the building
Stayed in April 2024
-
Reviewed: 20 April 2024
Marta
Poland9 reviews10“Would highly recommend!”- • Leisure trip
- • Solo traveller
- • Woman Capsule Room - Lower Bed
- • Stayed 4 nights
- • Submitted via mobile
Nothing
The capsule and the shared area are clean and comfortable. The lockers are on the same floor as the capsules so it's easy to get around. The location is amazing, very close to the subway station and the Dotonbori area.
Stayed in April 2024
-
Reviewed: 19 April 2024
Anonymous
United States6 reviews8.0“Great location, great price, very helpful staff!”- • Leisure trip
- • Solo traveller
- • Man Capsule Room - Upper Bed
- • Stayed 2 nights
- • Submitted via mobile
Remember that Osaka, especially around Dotonbori is extremely touristy place. You have people from all around the world, mostly south east Asia, staying in the hotel. There were please using phones and talking out loud in the pod area... Also people setting phone alarms and not turning them off... I hope the staff enforced those rules more.
It's just like other people have already said in the review. The place is clean the pods are comfortable to sleep in. Shower, toilet, sleeping area were clean. Staff were very helpful not only with facility but also helping me find and get to certain places in Osaka. Location! It's just a block from the famous places and you can easily go shopping and come back to drop off and go out again! Lockers are big enough to fit my carry on luggage, backpack, and jacket.
Stayed in April 2024
-
Reviewed: 14 April 2024
George
New Zealand11 reviews9.0“Great hostel in Osaka - would definitely stay again.”- • Leisure trip
- • Group
- • Man Capsule Room - Lower Bed
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Size of the pods, location, value for money, facilities.
Stayed in April 2024
-
Reviewed: 14 April 2024
Ama
Fiji11 reviews10Exceptional- • Leisure trip
- • Group
- • Woman Capsule Room - Lower Bed
- • Stayed 3 nights
- • Submitted via mobile
The ease in checking in and out and they even keep your luggage if you come in early. The capsules are clean and spacious and we even had laundry in the female level. Definitely worth the stay.
Stayed in April 2024
