Everything was perfect.

Fantastic traditional ski hotel, right next to the slopes in the most beautiful position.

Stayed in March 2024

Onsen not hot enough.

We were 7 adults with 3 rooms, 2 with bathroom and 1 with toilet and sink - 2 couple and 3 guys. Rooms were clean and nice to have toilet in the room. Very comfortable rooms - 2 with European and 1 Japanese style beding. Tea making in each room. Breakfast was good as was dinner. Staff were excellent. Hired our ski equipment from Aspen Shiga, also purchased 2 and 3 day ski pass from them. Easy to get to on public transport - train from Narita to Nagano via Tokyo, then bus from Nagano Train Station to top of gondola. Hotel is 3 minute walk from bottom of gondola. This is a very reasonable priced hotel. Great cafe downstairs for lunch, good pastries - yum deep dish apple pie.

Stayed in March 2024

The position, real ski in ski out option and at the same time very near bus station and parking area. Very nice staff.

Stayed in February 2024

N/A

Great place to stay for ski ski out. Easy to get to from Nagano via bus. Friendly, helpful staff. Clean rooms, comfy beds, good breakfast and dinner. You can hire all your skiing equipment plus 2 and 3 day lift tickets here at Aspen Shiga. Cafe downstairs for lunch and they opened the downstairs bar a couple of nights. Good onsen.

Stayed in March 2024

Great for a skiing holiday. Would also be lovely in summer and autume. Easy to get to from Nagano. Lovely, friendly staff, ski hire, lift tickets and meals. Clean rooms, comfortable beds, onsen, good wifi with breakfast and dinner available.

Stayed in March 2024

N/A

Position for skiing and easy to get to via bus from Nagano and then down on the gondola, a minutes walk to Aspen Shiga. Easy and friendly checkin, clean room, very comfortable. Hired our skies etc from the Aspen Shiga. Plus 2 and 3 day ski tickets purchased from Aspen Shiga are good value. We stayed 10 days, good weather and great snow. Good selection of foods at breakfast and dinners. We were a group of 7 family and friends who occupied 3 rooms. They also have a cafe downstairs with hood food and baked goods. The cafe turned into a bar in the evening which was fun.

Stayed in March 2024

All good

Good location. Although not central to all the Shiga Kogen ski areas, it was easy to get around using the ski lifts and was very convenient to the Yamanoeki bus station. Our host was very helpful and the meals were authentic Japanese fare.

Stayed in February 2024

Somewhat isolated with not much nearby

Fantastic location which has kept its Japanese heritage. Ski in and ski out and the buffet is excellent

Stayed in February 2024

Nothing not to like, it was great

The staff are fantastic, the onsen is amazing and how about that location!!!

Stayed in February 2024

That we can't eat the apple pie now we have left

Amazing hotel, access directly onto the slopes and amazing hosts. The apple pie lives up to the reviews. Just an amazing place all round.

Stayed in January 2024

No private showers - nude onsen not really suitable for most western families. Installation of at least one private shower in the hotel would be a great addition. Hallway paint/carpet etc pretty dated. Skis we hired from hotel were cheap but fairly old.

Location was central and could ski to lifts. Room was clean and serviced everyday (although we didn't require). Breakfast and dinners had a lot of variety and were good. Staff friendly.

Stayed in January 2024

Proximity to the ski area Great service Excellent breakfast and dinner

Stayed in January 2024

Great staff and great food. Ski in, ski out location.

Stayed in January 2024

very friendly staff, very good selection buffet breakfast. 2500 for buffet dinner. Good size drying room and storage for winter gear. Easy access from Yamanoeki bus stop and down the Pulse gondola. Great ski in/out location in Shiga Kogen Central.

Stayed in January 2024

No village unlike Nosawa Onsen, but that’s not the hotel’s fault.

It’s VERY quiet if you like quiet. It’s a ski-in-ski-out, great for family with kids, or a big group of friends. But keep in mind there is no village. You have to eat dinner at the hotel, unless you have a car. But the owner was super lovely! Would stay there again just because of the owner!

Stayed in January 2024

Everything at Aspen is great. Homely and chilled out vibe. The staff were great and very attentive. Satou-San was especially helpful with all my queries and questions. This is a true ski in ski out accommodation. What you get for the price you pay is unbeatable.

Stayed in January 2024

Nothing - this was the first place we stayed in our trip and it was a great place to start!

The staff were extremely friendly - went out of their way to try to be accommodating. The onsen was also great, the rooms warm, the food tasty and exciting. I was a bit nervous about the snow in mid-March but higher up the mountain the snow was fabulous and we had a great time meeting the guests of the hotel too.

Stayed in March 2023

the food was really good and well thought. I recommend to eat dinner at the hotel. The staff was very kind. The room was warm and clean

Stayed in March 2023

Guests are encouraged to spend their evenings in their rooms, use of the common areas is not encouraged. Maybe due to the season the room heaters do not work all of the time.

The inn sits at the base of the Giant ski slope behind Yamanoeki. It is currently reached by gondola but the owner will fetch you from Yamanoeki if it is required. The rooms are tatami mat rooms and you sleep on futons. Some rooms have a private toilet, bathing is done in the public bath on the basement floor. In the basement there is the ski rental area, dry room, ski locker room, toilets and laundry facilities. On the first floor is the reception and cafe. The second floor is the dining room and children's play area with a fire. Breakfast is buffet style, dinner is a Japanese kaiseki meal. Every dinner was excellent and is really good value at 2000yen per adult. The hotel also serves the local craft beer on draft. The first floor cafe can be used for lunch and also includes a small bakery section.

Stayed in March 2023

there aren’t really any shops so bring your own bits and pieces but friendly staff, nice meals and ski rental all on site so not much more needed

perfect location and set-up for family ski

Stayed in March 2023

Nothing

Lovely traditional ski chalet. Staff friendly and helpful. Good size rooms with comfortable futons. Great location. Meals enjoyable.

Stayed in March 2023

The common areas/dining room were a bit cold at times and nowhere to spend the day if you decided not to ski. Rooms are really for sleeping only and only a small dark lounge/kids area. But if you are out skiing in all weather this is not an issue. We had rain one day and blizzard conditions another.

Staff and service were excellent. Food was generous and good with a wide variety. Proximity to multiple ski lifts. True ski in/out.

Stayed in February 2023

The Wi-Fi hardly worked at all and the garbage bin wasn’t cleaned from the previous stay.

The location is great as it’s right next to the ski hill. The breakfast was also very tasty and filling.

Stayed in February 2023

Baths are shared at onsen. Toilets are shared on each level. We requested for room with private toilet.

Staff met us at the Yamanoeki bus stop and took us to hotel by Gondola. Both breakfast and dinner were very good and value for money. The pastries were especially good. Ski rental is available and can get cheaper ski tickets through them. Excellent service from staff.

Stayed in February 2023