044-0080 Hokkaido, Niseko, Kutchan Nisekohirafuichijo 3-6-32, Japan
#4 of 39 hotels in Niseko
Guests' ChoiceBased on 333 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.4
Value for money
8.6
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Dino
AustraliaAwesome view, really helpful and friendly staff, good location. Impressive dinner included.
Stayed in May 2024
Reviewed: 30 May 2024
Hanley
MalaysiaVery nice rooms and amenities. Simple public onsen but sufficient.
Stayed in May 2024
Reviewed: 1 May 2024
Wilson
United StatesSki lockers a little small for a family of 4.
Onsen, rooms spacious and beautiful. Breakfast fantastic with lots of options.
Stayed in February 2024
Reviewed: 1 May 2024
Eqsha
Singaporenothing to say! it was perfect for the price
loved the location, onsen and room. went in april and the hotel was almost empty, no one at the onsen or gym at all. felt so private. staff was helpful and room was luxurious
Stayed in April 2024
Reviewed: 9 April 2024
Robert
United StatesGreat location. Amazing service throughout our trip. Nice Onsen
Stayed in March 2024
Reviewed: 8 April 2024
Kevin
United StatesRoom with Courtyard View it means No View.
Location is excellent. Comfortable Room
Stayed in April 2024
Reviewed: 7 April 2024
Alice
Hong KongStaff are helpful. The facilities are clean and new. Bottle water refilled daily. Walkable distance to restaurant and lift while shuttle service to gondola. Free pick up and sent out service to welcome center or Kutchan jr station. Their own restaurant is great too. Large portion, delicious and not expensive. Onsen is also good. Elevator inside hotel, no need to walk upstairs.
Stayed in April 2024
Reviewed: 6 April 2024
Emily
PhilippinesBreakfast was good, the location close to the gondolas plus the shuttle to and from was great. We booked the private onsen so that we could bathe together, so nice after hitting the slopes all day.
Stayed in April 2024
Reviewed: 6 April 2024
Ben
SingaporeLocation and room
Stayed in March 2024
Reviewed: 5 April 2024
Yi
Hong KongEverything is good
Good location, good service
Stayed in April 2024
Reviewed: 31 March 2024
Janice
AustraliaFood was amazing, spacious hotel
Stayed in March 2024
Reviewed: 27 March 2024
Yolanda
United StatesI couldn't stay for more days! I still have to leave.
I like the staff; they are easy to communicate with and proficient in English! That helps a lot when I need to book a reservation at a restaurant and bus center.
Stayed in March 2024
Reviewed: 24 March 2024
Kae-shiuan
TaiwanIt got 24 hr free onsen, 24hr free gym, and free washing machine and dryer, really good facility for ppl to go skiing or snowboarding trip.
Stayed in March 2024
Reviewed: 24 March 2024
Ian
SingaporeNothing
The location was perfect. It was near to the slopes, eateries and shopping.
Stayed in March 2024
Reviewed: 23 March 2024
Nynke
AustraliaWiFi access
Lovely accommodation close to the ski lifts .
Stayed in March 2024
Reviewed: 21 March 2024
Michael
United StatesGreat location and onsen
Stayed in March 2024
Reviewed: 15 March 2024
Lawrence
SingaporeThe rental gears didn’t match up to the accommodation’s high quality. The binding of the sb caused pain as the boot are lightweight and the binding penetrated in. Otherwise this place is perfect!
Location is great and is just a short walk to the chair lift. Shuttle is available to the welcome center and hirafu gondola. Room is value for money and decent sized for the price. The staff are polite and helpful. Onsen is great and really surprised us. Private onsen is available at 4000 yen and is great for family. The ala care food at restaurant is delicious although the breakfast is repetitive. The ski school is decently but do book ahead.
Stayed in March 2024
Reviewed: 13 March 2024
Maria
PhilippinesI cannot think of anything actually.
Location ; very accommodating and warm staff. I’d like to especially mention VLA Di who went out of her way to assist us and make sure we are ok.
Stayed in March 2024
Reviewed: 13 March 2024
Nd
FranceNone
Breakfast was excellent. Variety of dishes and drinks available daily. Onsen was perfect
Stayed in March 2024
Reviewed: 10 March 2024
Alyssa
AustraliaIt was so close to everything you needed. Staff were amazing, plus was very handy having its own ski equipment hire.
Stayed in March 2024
Reviewed: 9 March 2024
Tim
AustraliaNothing
Staff are amazing and go out of their way to help you. Ideal location, close to gondola and restaurants and cafes. Sensational breakfast that keeps you going for the day, highly recommend!
Stayed in March 2024
Reviewed: 8 March 2024
Liam
AustraliaIncredible location and good facilities.
Stayed in March 2024
Reviewed: 8 March 2024
Yi
AustraliaReally comfortable luxury hotel. Loved everything about it. Staff are super friendly and helpful. Foods are yummy.
Stayed in March 2024
Reviewed: 8 March 2024
Marina
SingaporeIt is a superb hotel. Everything was just immaculate. The proximity to the slope, beautiful extra clean and comfortable rooms with gigantic beds, great onsen, ski concierge, very friendly and helpful staff... I hope to be back.
Stayed in March 2024
Istanbul, Turkey
San Antonio, USA
Wagrain, Austria
Mažeikiai, Lithuania
Armenia, Colombia
Sankt Gilgen, Austria
Seattle, USA
Częstochowa, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content