Location was central, room was OK, clean and bathroom included shower! Parking is expensive! Free tea and coffee in the lobby! Tasty noodle soup complementary in the evening. Breakfast was varied, plentiful!

Stayed in May 2024

I often stay at Dormy inn, and have been to many branches around Japan for like 10+ years. Normally things would be perfect that I give 10 points. The reasons for 8 points this time are: 1. A bit small onsen is not a big problem as I am familiar. But the ventilation for this branch is not good, making me feel stuffy and not comfortable, compared to other branches. And the air-con didn't seem to work. 2. I can see that room has been cleaned well, as always for Dormy inn. But probably the room starts to get a bit old and carpet feels a bit dusty (but still clean imo, just not as good as other branches) I personally like wooden floor as it is always cleaner than carpet, no matter how well it is cleaned, and I know other other guests may wear shoes in the room.

The room is quite clean as always for Dormy chain. The staff is very nice and helpful. Location is good, near subway station, and with several restaurants nearby. Supermarket is just across the road, open till 11pm, and also convenient stores nearby.

Stayed in May 2024

The hotel room was small but standard for a Japanese hotel. We were in a tatami mat room that had two single beds which we pushed together to make one large bed. It made it much more larger and comfortable than a full size bed. But there was a lot of dust under the bed that was moved.

The onsen, Japanese-style buffet breakfast and late night complementary ramen was the best part of staying at this hotel. It’s about a 10-15 minute walk to the Osaka Castle and Park. There is a train station within walking distance but we never used it. We just took a taxi to the Shin-Osaka station and walked around that area which had lots of department stores. We also took taxi to Dotombori area to sample the food and had a massage.

Stayed in April 2024

Reception staff doesn’t speak English, the room Double Deluxe very very small!

Onsen is very nice

Stayed in March 2024

Beds were a bit hard.

All the usual excellent Dormy inn facilities and perks - Onsen, washing machines, microwaves, pyjamas, free ice lollies and ramen…! Good location, easy to get around.

Stayed in March 2024

Nothing our stay was perfect

Twin rooms were spacious and the onsen area was wonderful. Staff were friendly and very helpful

Stayed in March 2024

The pillows are a bit hard, but the front desk had no issue giving us an extra set of softer pillows the second we asked.

Dormy Inn is a consistently excellent chain, and the Osaka branch is particularly wonderful. Friendly and helpful staff, an excellent bathhouse, and an unbeatable location made our stay fantastic.

Stayed in February 2024

The beds were unusually hard. I can't speak about the hot springs, as I have a tattoo and that is explicitly not allowed. I wish private bookings were available.

I appreciate that free laundry was available. The breakfast was really tasty. The staff was also very helpful. It's also close to Osaka Castle and some metro stations, but no JR stations.

Stayed in February 2024

Good location, friendly staff, nice onsen with sauna

Stayed in February 2024

Price; location; decoration; design of room space

Stayed in December 2023

Only one pillow for each guest and the pillow is too flat that not comfortable.

We arrived before the check in time, hence we kept our luggage with Concierge, when we returned to hotel at night, our luggage had been taken to our room. The hotel has very nice onsen (with free ice cream) and served free noodle at night. The hotel is clean and within 3 minutes walking distance from Exit 4 of Tanimachiyonchome Station, there are around 50 steps to get out of the Station, as we have just 2 small luggage that this did not bother us at all. Tanimachiyonchome Station is 4 stops away from Tennoji Station and its only 5-8 minutes walk from the Hotel to Osaka Castle.

Stayed in January 2024

Very bad condensation. Every day we wiped twice - morning and night and the towels got very wet. We smelt bleach in the corridor, so the hotel knows the condensation and mold situation.

The room was bigger than the other hotels, good for 2 people with big suitcases. The room is well-designed, enough space for 2 people to place stuff around the sink.

Stayed in December 2023

clean comfortable rooms

Stayed in November 2023

clean comfortable rooms

Stayed in November 2023

The room wasn't completely clean, there was some sticky residue that looked like food from the last guests. The location was also quite noisy as it's right next door to a fire station.

The amenities and extra services provided were good. Hot spring facilities were also nice.

Stayed in December 2023

Location of the hotel is very convenient. Facilities are also good.

Stayed in November 2023

Originally ordered double bed (1x120cm bed) room was way too small for the requested 2 adults. Paid a little extra to upgrade to twin (2 bed) bed room.

Breakfast was great mix of Japanese and Western Style. Free evening soup and drinks were really appreciated by the entire family. Hot Bath was nice as it had inside and outside bath.

Stayed in October 2023

Small rooms + beds

Nice spa/ofuro

Stayed in October 2023

None

Served very well

Stayed in October 2023

Staff's English could have been better Prepare to walk a little to the station

Breakfast very good Onsen enjoyable Ramen was a sweetener

Stayed in September 2023

The pillows were very firm and small and the bed also quite firm.

We loved the clear bath etiquette video and the big lovely public bath on the top floor. The room wasn't pokey, and there was room for two large suitcases and fresh air from the window including air-conditioning. The private shower was also great. Free washing machines. Not far from the station and a nice peaceful neighbourhood close to Osaka castle with restaurants walking distance. The staff were friendly and helpful.

Stayed in June 2024

Nil

Good facilities

Stayed in May 2024

Room was opposite the smoking room

Amazing breakfast, free ice creams and late night ramen, onsen on top floor, manga library. Cute matching pyjamas to wear. Helpful staff. Great location.

Stayed in March 2024

Staff was neither friendly nor competent, wrong room assignment, no good service, room not fitting the cost.

Close to my destination.

Stayed in March 2024