980-0021 Miyagi, Sendai, Aoba-ku Chuo 4-8-10, Japan
#84 of 114 hotels in Sendai
Guests' ChoiceBased on 39 hotel reviews
6.6Cleanliness
7.2
Comfort
7.0
Location
7.2
Facilities
6.7
Staff
7.9
Value for money
7.0
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Showing 1 – 25
Reviewed: 13 April 2024
Fabian
SwedenClean. Comfortable. Polite and helpful staff. It was pretty much your typical business hotel. If you want somewhere to stay and know that you will be taken care off, this is it.
Stayed in March 2024
Reviewed: 10 April 2024
Chuansuchit
ThailandThe room is quite outdated
Stayed in April 2024
Reviewed: 25 October 2023
Kristy
United StatesThe beds were hard and small. The AC wasn't great either.
The location was great. Only few blocks away from the station
Stayed in July 2023
Reviewed: 19 September 2023
Rd
IsraelThe shower is kinda small. Bummed my head and arms quite often while in there..
AMAZING BREAKFAST 👏 the buffet was rich. The food was great. Superb location, right next to the station, and city center. You can also use the laundry machine for free which was nice
Stayed in September 2023
Reviewed: 22 March 2023
Lam
JapanThere's complimentary coffee at the lobby, which I was not aware till the day I check-out. Managed to get a cup of coffee with my bread as breakfast before I leave Sendai. Good location. It's within walking distance to Sendai Station.
Stayed in March 2023
Reviewed: 17 March 2023
Daniel
AustraliaThe only gripe I had was that the coffee was provided in the lobby *only* and none in the room.
The staff are incredibly helpful here and will go out of their way to help out. The room we had was clean and well ventilated and rather spacious for price.
Stayed in March 2023
Reviewed: 16 September 2022
Hil
JapanIt`s a business trip hotel or a visit to sendai with most of the time will be out of the hotel.
Location is near from Sendai station, no need to cross any road, use walkway thru Parco. Check-in and -out was very smooth. Many rental car company around, and the hotel will give you discount for the parking fee at parking area by the back side of the hotel.
Stayed in September 2022
Reviewed: 10 March 2024
Daniel
AustraliaThe beds were hard and the pillows very flat
Excellent, clean and well appointed facilities, friendly staff, great location near Sendai Train Station.
Stayed in March 2024
Reviewed: 15 September 2023
Trina
Japanoonly 1 outlet in the room
shopping
Stayed in September 2023
Reviewed: 11 August 2023
Micha
IsraelExcellent location and fantastic breakfast
Stayed in August 2023
Reviewed: 24 June 2023
Emily
CanadaThe location is perfect. Close to the station and shopping as well as the University Research Campus.
Stayed in June 2023
Reviewed: 22 April 2023
Ka
China1. The room is too small especially the bathroom. The bathroom is unreasonably small that it's hard to turn around. The floor of the washroom is much higher than the floor of the room. And the bath tub is too deep that elderly people find it very difficult to get in and out. In fact, it's very dangerous for them. We have an elder over 80 years old travelling with us and she had to be very careful and anxious when using the bathroom. 2. While the room is small in Japan, it will be normally convenient but it's not the case here. There are very limited area for storage. There are limited racks to put stuff in bathroom. And there are no place to put small things like glasses around bed. And there are limited sockets in the room. 3. We were not informed or told beforehand that no staff would tidy the room if you live for more than 3 nights. No such information stated in booking.com when they sell the rooms and we were not informed when we checked in to the hotel. We came back early on first day and found the room was not tidied up even though we put "Please clean up" tag on the room door. The tag was just removed and towels and bedsheet were put on floor outside the room. Not until we complained about it, a written policy saying no clean up for staying forl more than 4 nights (and we were staying for three nights not four) were shown to us by front staff and extra fee would be charged if clean up service is needed. And the staff is rude with poker face. This is totally unacceptable. We expressed our dissatifaction about such policy and the hidden fees, the staff finally agreed that they would do cleaning and tidy up on daily basis. The experience with this hotel is just worst among our frequent visits to Japan over the past decade.
Close to Sendai JR Station. Breakfast is good and the staff at breakfast corner are helpful and cheerful.
Stayed in April 2023
Reviewed: 5 March 2023
Chen
IndiaThe quilt cover was with very strong smoking smell, made me very hard to get sleep.
Stayed in February 2023
Reviewed: 10 October 2022
Warunee
ThailandThe room size was pretty small.
Location and breakfast were good.
Stayed in October 2022
Reviewed: 31 October 2022
Anonymous
JapanThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 31 March 2024
Daniel
ChileThere are no comments available for this review
Stayed in March 2024
Reviewed: 20 October 2023
Sauying
JapanThere are no comments available for this review
Stayed in September 2023
Reviewed: 1 October 2023
Gabirot
CanadaThere are no comments available for this review
Stayed in September 2023
Reviewed: 19 September 2023
Mario
JapanThere are no comments available for this review
Stayed in September 2023
Reviewed: 6 September 2023
Marilyn
JapanThere are no comments available for this review
Stayed in August 2023
Reviewed: 14 June 2023
Maciej
PolandThere are no comments available for this review
Stayed in May 2023
Reviewed: 8 June 2023
Omer
CanadaThere are no comments available for this review
Stayed in June 2023
Reviewed: 20 May 2023
Charlotte
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 18 May 2023
John
JapanThere are no comments available for this review
Stayed in May 2023
Showing 1 – 25
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