699-0201 Shimane, Matsue, Tamayucho Tamatsukuri 53-2, Japan
#6 of 32 hotels in Matsue
Guests' ChoiceBased on 20 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.2
Facilities
8.5
Staff
8.8
Value for money
8.3
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 20
Reviewed: 2 January 2024
Murendil
TaiwanThe room and carpet is a bit old. Again, the overall experience is still very good.
Great money for value and hot spring facility. The public hot spring is large and has both indoor and outdoor bath. The price is very reasonable compare to its facility. The hotel provides shuttle bus service from and to JR station. One may also choose to walk from / to JR station as there is a walk path along the river.
Stayed in December 2023
Reviewed: 11 December 2023
Doris
Hong KongImprove the food for breakfast.
Nearly all was excellent, but breakfast is too bad. The variety and taste are bad. No hot water be provided. Our group, three couple have the same views.
Stayed in December 2023
Reviewed: 27 November 2023
Yoko
JapanFood was good and staffs made efforts for the visitors.
Stayed in November 2023
Reviewed: 10 May 2023
Mathieu
FranceNice and very helpful staff. It's a 15 min walk from the station to the hotel, but they a have shuttle bus, you just need to contact them beforehand. Onsen is good, you can go as early as 5 am and up to midnight.
Stayed in May 2023
Reviewed: 22 January 2023
Irene
Hong KongVery nice Onsen and garden view. Very nice and helpful staff.
Stayed in January 2023
Reviewed: 15 July 2022
Potatoman97
JapanThat is a nice hotel. All staff is very nice. And this hotel has very brilliance garden and performance. This hotel has very classical Japan room. I think I will choose that hotel again.
Stayed in July 2022
Reviewed: 23 August 2021
Jayde
JapanDidn't know the nearby restaurants are all closed on a Wednesday and there was no Combini close by. We had to drive quite a bit to buy dinner.
Stayed in August 2021
Reviewed: 8 May 2021
Stephanie
JapanThe beds were a bit too firm for our liking.
The rock garden and decor gave an excellent atmosphere to the place. There was free evening entertainment, which we had not expected. The onsen was easily accessible and not overly crowded. The yukatas were good quality, and it was fun to wear since most other guests were too. We enjoyed walking down the nearby stream and the atmosphere of the onsen town at night.
Stayed in May 2021
Reviewed: 17 November 2023
Fred
United StatesFar away from city and no shop around it but again 3100¥ taxi , it worth it, this place better than Beppu , KinosakiOnsen (horrible) and spaWorld.
Top to bottom, I’m traveling 16 days, so far best ever. Old style Japanese Life music to so many choice , fancy dinner, great Onsen to its view. But one day to make other day to female , you can have even you stay a day, either morning or night It worth it every penny. Stay there two days. I did one but already scheduled other town, if you do , please try two days
Stayed in November 2023
Reviewed: 18 December 2022
Siu
Hong Kongfood, smell, a bit rum down.
onsen is nice.
Stayed in December 2022
Reviewed: 12 October 2022
Urs
JapanEverything
Stayed in October 2022
Reviewed: 19 May 2022
Tsukasa
JapanAs the room was a Japanese style (Tatami or straw floor) without beds, they used Futon. The Futon was alright, but the pillows were not comfortable enough (mixed height).
The hotel is located away from the traffic and is very comfortable. What satisfied me extremely was the Japanese dinner. I stayed for three nights at the standard food level with no extra items. I requested, though, in advance to change the dinner items every night. Three Japanese course dinners were then served. I was served in a private dining room and attended by cheerful and very kind staffs. The items, variation, and the quantities were all much better than I expected. Not only the varieties of taste but also the arrangements (colors, temperature, shape of plates, and timings) are excellently done. I strongly recommend to stay at least three nights to enjoy fully what the traditional Japanese style of food can show. Another point to recommend is the services by the staffs. As the guests next to my room had a small kid running around, I asked the front to change my room (I had two more nights). The front immediately prepared a room on the other side for me so that I can sleep quietly.
Stayed in May 2022
Reviewed: 3 May 2022
Kanna
Japanamazing. we stayed here for my mom’s birthday trip and I told the staff for reservation in advance. the staff celebrated us and it was such a unforgettable birthday stay. strongly recommend if you love onsen, Japanese-style accommodation, and omotenashi
Stayed in May 2022
Reviewed: 21 June 2023
Stork
JapanThere are no comments available for this review
Stayed in June 2023
Reviewed: 11 December 2022
Matsuo
JapanThere are no comments available for this review
Stayed in December 2022
Reviewed: 29 October 2022
Nordin
MalaysiaThere are no comments available for this review
Stayed in October 2022
Reviewed: 9 November 2023
Jing
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 4 June 2022
Lindsay
JapanThere are no comments available for this review
Stayed in June 2022
Reviewed: 24 August 2021
Chloe
JapanThere are no comments available for this review
Stayed in August 2021
Showing 1 – 20
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content